#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(540)438-7702

Rental Center

(540)438-7708

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

121 Burgess Rd

Harrisonburg, VA 22801

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 409 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (409)
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Showing 1-30 of 409 reviews
Associate at the paint desk was exceptional.
Associate at the paint desk was exceptional.
by
  • Verified Purchase
  • Recommended
Customer Service was not a priority - store manager on duty was not friendly and the associate in...
Customer Service was not a priority - store manager on duty was not friendly and the associate in appliance was not very friendly!!
by
  • Verified Purchase
Picked up 30 bags of mulch and not one of the employees assisted at all. In fact two of the male ...
Picked up 30 bags of mulch and not one of the employees assisted at all. In fact two of the male employees… Didn’t catch their names… Picked up an empty pallet and left. Go to Waynesboro Virginia, much better employees
by
  • Verified Purchase
Excellent service from the staff at this store who seem to be dedicated to great customer service!
Excellent service from the staff at this store who seem to be dedicated to great customer service!
by
  • Verified Purchase
  • Recommended
The store was clean & nice. There was only 1 product that I couldn't get that my wife wanted me t...
The store was clean & nice. There was only 1 product that I couldn't get that my wife wanted me to get if they had it. The associates at the cash register in the garden center were very helpful.
by
  • Verified Purchase
  • Recommended
I will cross over the mountain again just to come to Home Depot. You have the refrigerator in s...
I will cross over the mountain again just to come to Home Depot. You have the refrigerator in stock that I came to purchase. Chip answered all my questions and check out was quick and accurately completed. Every staff member was friendly and accommodating. The store was well organized and clean.
by
  • Verified Purchase
  • Recommended
The employees are very responsible and respectful.
The employees are very responsible and respectful.
by
  • Verified Purchase
  • Recommended
The was clean, and the cashier Angel was so delightful.
The was clean, and the cashier Angel was so delightful.
by
  • Verified Purchase
  • Recommended
If you are looking for an appliance, go see Coyi at the Harrisonburg Home Depot. She has the best...
If you are looking for an appliance, go see Coyi at the Harrisonburg Home Depot. She has the best customer service skills, and is genuine and knowledgeable. Her helpful interaction with my daughter and I has made me decide to go to Home Depot primarily instead of other home improvement stores. Thanks Coyi!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Although somewhat inconvenient to get to this store and can be really hard to exit this plaza, th...
Although somewhat inconvenient to get to this store and can be really hard to exit this plaza, the store is better stocked and neater than others
by
  • Verified Purchase
  • Recommended
1 found this review helpful
great store, clean, and the folks that work there are great.
great store, clean, and the folks that work there are great.
by
  • Verified Purchase
  • Recommended
People work here was really professional. The lady that was in pro services satisfied all my need...
People work here was really professional. The lady that was in pro services satisfied all my needs. Her name is Tiffany
by
  • Verified Purchase
  • Recommended
Love the people and easy navigation through store !
Love the people and easy navigation through store !
by
  • Verified Purchase
  • Recommended
This store is clean, well organized and its sales associates are quite friendly.
This store is clean, well organized and its sales associates are quite friendly.
by
  • Verified Purchase
  • Recommended
If you need help in outdoor garden or in the Doors... talk with Phill... he is highly educated an...
If you need help in outdoor garden or in the Doors... talk with Phill... he is highly educated and extremely helpful and professional.
by
  • Verified Purchase
  • Recommended
Was very impressed with the inventory in store. They had everything I needed and the associate we...
Was very impressed with the inventory in store. They had everything I needed and the associate went above and beyond to make sure I had everything I needed for my project. Very satisfied customer!!!!
by
  • Verified Purchase
  • Recommended
Nice, neat store. Easy to get in and out in a hurry!!
Nice, neat store. Easy to get in and out in a hurry!!
by
  • Verified Purchase
  • Recommended
You don’t have to go look for and hope that someone will help you. Lots of friendly employees!
You don’t have to go look for and hope that someone will help you. Lots of friendly employees!
by
  • Verified Purchase
  • Recommended
I recently made a drive from my home in West Virginia to the Harrisonburg, Virginia area to visit...
I recently made a drive from my home in West Virginia to the Harrisonburg, Virginia area to visit my daughter at JMU. During my visit I decided to stop by the local Home Depot for a few items we needed back home. Upon entry I noticed how clean and organized the store looked. I was promptly greeted as I escaped the slushy ice falling outdoors. It was dark and cold and I was delighted by the huge heater hanging above the entrance. (Great feature!!!) Noah was at the customer service desk as I entered and his smile and energy were encouraging; he was very friendly and delightfully personable. I ended up needing several items, of which two different associates assisted me in locating. As I approached the front to check out Noah was eager to assist me. He made friendly conversation and was a true joy!! I don’t normally leave reviews but I felt Noah and the rest of the Home Depot 4645 deserved a huge thumbs UP and thank you!! It makes a big difference when you take a moment to be kind and acknowledge others. I was treated as such and wanted to return the gesture! Best to all of you!!
by
  • Verified Purchase
  • Recommended
Exceptional customer service.
Exceptional customer service.
by
  • Verified Purchase
  • Recommended
The staff in the appliance section are very knowledgeable and extremely helpful.
The staff in the appliance section are very knowledgeable and extremely helpful.
by
  • Verified Purchase
  • Recommended
See what was written in the other sections of this survey. Customer Service is a thing of the pa...
See what was written in the other sections of this survey. Customer Service is a thing of the past at this store.
by
  • Verified Purchase
Friendly attendants and very clean environment in the store
Friendly attendants and very clean environment in the store
by
  • Verified Purchase
  • Recommended
Our cashier Joshua is always friendly. We visit home depot Almost every week & he is always reall...
Our cashier Joshua is always friendly. We visit home depot Almost every week & he is always really nice to us.
by
  • Verified Purchase
  • Recommended
My wife and I had a great shopping experience. We found the products we were looking for easily....
My wife and I had a great shopping experience. We found the products we were looking for easily. Mr. Brandon George, Appliance Specialist, was very helpful and personable. His department was very organized and clean. He especially wanted us to feel very comfortable in his department. He made the comment, "Please call me if you have any questions about the new shower/drain that you ordered." He has alot of respect from his co-workers and his employees that he manages. Thank you Brandon. Keep up the good work.
by
  • Verified Purchase
  • Recommended
They need to fix check out machine
They need to fix check out machine
by
  • Verified Purchase
They need to fix self checkout, Two of then were not working
They need to fix self checkout, Two of then were not working
by
  • Verified Purchase
  • Recommended
Just returned from a Home Depot run. An associate named ITSAIL gave me incredible service tonight...
Just returned from a Home Depot run. An associate named ITSAIL gave me incredible service tonight. ITSAIL approached me and offered his assistance immediately. ( I’m recovering from Thoracic surgery and cannot lift over 5 pounds.). ITSAIL offered to help me gather my items and even loaded them into my vehicle for me. It sure is nice when someone senses you need extra assistance. In 30+ years of shopping The Home Depot, this was my best shopping experience ever.
by
  • Verified Purchase
  • Recommended
The store was clean and the staff were very attentive. Brandon G. was a great associate to work w...
The store was clean and the staff were very attentive. Brandon G. was a great associate to work with during the selection of my bathroom vanities and faucets!
by
  • Verified Purchase
  • Recommended
During my bathroom remodel, Home Depot employees were extremely helpful and friendly. Although I ...
During my bathroom remodel, Home Depot employees were extremely helpful and friendly. Although I made changes to my order, the service was seamless. My contractor, who picked up the materials told me he usually deals with Lowe’s, but he was shocked and impressed with the quick/easy pickup at HD! I think you have a new customer!!!
by
  • Verified Purchase
Showing 1-30 of 409 reviews

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Wed: 6:00am - 6:00pm

Thu: 9:00am - 8:00pm

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