#1 Home Improvement Retailer

Gates #1278

Store Details

Contact Us
Pro Service Desk(585)429-1003
Tool & Truck Rental(585)429-1006
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2361 Buffalo Rd
Rochester, NY 14624
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Trending in Your Neighborhood

Store Features

  • Expanded Appliance Showroom

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Large Equipment Rental

  • Home Depot Truck Rental

  • Propane Exchange

  • Tool Rental

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting plastic plant pots, CFLs, lead acid batteries, and rechargeable batteries for recycling.

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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot has sold to Trex in the past. This is used to manufacture composite decking, bringing us one step closer to a circular economy.

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We have decreased electricity consumption by over 52% in our U.S. stores since 2010.

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The Home Depot's core values are based on doing the right thing for our associates and customers. This commitment extends beyond our stores to our local communities and the environment. We are your partners in environmental sustainability. Read more about our commitment to economic responsibility.

Store Details

Welcome to the Gates Home Depot. Stop by and meet our team today.

Here at your local hardware store, we have supplies for your project. Whether you're looking for paint buckets or bathroom vanities, we've got you covered. Our friendly associates can help you find what you need to finish that DIY job. You can also check out our Home Depot product locator app, which displays a store map with the aisle location and available inventory for the items you want.

At The Home Depot, community involvement is important to us. We support Gates Chili High School, the Gates Police K9 unit and our local VFW.

You can find us southeast of the intersection of I-490 and Buffalo Road, close to the Big Lots. Stop by and see us today. Make sure to browse our local ad before you visit to learn more about great in-store deals.

Sincerely,

The Gates Home Depot Store Team

Frequently Asked Questions About Your Store

Do you carry underground sprinkler supplies?

We have all the sprinkler pipes and parts you need to repair or build your system. When you install an irrigation system, you can customize it to hydrate your garden and lawn perfectly. Irrigation controllers and smart timers make it easy to schedule watering every morning and evening.

Which project is featured at the free Kids Workshop?

Stop by the Kids Workshop from 9 a.m. to noon on August 3rd, 2024, for this month's project. Introduce your children to the joys of building with this pint-sized dry erase board. Constructing this standing dry erase board is a great way to encourage fine motor skills, creativity, and following directions. Team up with your little ones to make this fun craft while supplies last. The best part is drawing on it, so leave some time to doodle and share your art with your fellow creatives!

How do I check my Home Depot gift card balance?

Home Depot gift cards are an excellent present for birthdays, housewarming parties, and the holidays. DIYers know they're fun to receive and to give. You can buy gift cards online at homedepot.com or in our brick-and-mortar stores. If you're a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Our gift cards can be used to shop online or redeemed in-store with no additional fees.

Does The Home Depot Gates offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. using The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We'll let you know via email or text message when your order is ready at the store. Bring your valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" text message or email to tell us you're on the way via the app.
3. After you get to the store, park in a designated Curbside Pickup space. It's usually located near the front of the store.
4. Check in through the app to tell us you're here.
5. We will bring out your order and load it into your vehicle.

Learn more about Curbside Pickup.

Nearby Stores

Find Another Store

1250 West Ridge Rd

Greece, NY 14615

4.98 mi

Tool & Truck Rental

(585)621-0420

Pro Service Desk

(585)621-0400

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

770 Jefferson Road

Rochester, NY 14623

6.14 mi

Pro Service Desk

(585)240-8430

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

1111 E Ridge Rd

Rochester, NY 14621

7.33 mi

Pro Service Desk

(585)339-0404

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

Customer Store Reviews

  • 4.7 out of 513 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (513)
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Showing 1-10 of 513 reviews
staff
vert polite - asks everyone if they need help. Vast improvemrnt over previous years.
by
    • Recommended
    Good store, BUT...
    I normally shop at the Gates store because it's conveniently located near my home. Most of the time there are no issues and whenever I ask for help the people in Gates are VERY HELPFUL. This last visit was a different experience for me however. The checkout process was almost non-existent with only ONE employee running 1 machine and all the self checkout machines were closed down. There was a huge line of customers waiting to check out and I felt terrible for the 1 employee working alone! I asked him about it and he said they were "short staffed". This is so unacceptable to me - where was customer service helping this poor guy out?? They should have re-routed customers to the CS desk or Returns to alleviate the backup of people! I will continue to shop at store 1278 but I think some of the other customers were annoyed enough to perhaps not want to return to that store. Please HIRE more help that can work the cash registers!! Thank you for listening to my feedback. - Austin Tait (frequent customer)
    by
      • Recommended
      Not Contractor friendly.
      Home depot treats me no different than a homeowner that shops there 3 times a year. Home Depot does not stock the necessary materials to complete jobs.
      by
        Helpful employees
        employee helped locate desired item
        by
          • Recommended
          Need an appliance? Go see Max!
          If you’re shopping for an appliance, go see Max (appliance specialist). He goes above and beyond to help you find what you need!
          by
            • Recommended
            LAWN MOWER
            I PURCHASE A BATTERY LAWN MOWER AND I'M VERY PLEASE WITH
            by
              • Recommended
              Great Store
              I always go to this Home Depot first because they usually have what I need. If they are out of a particular item I go to another Home Depot! These are the BEST stores around.
              by
                • Recommended
                Carpeting
                I had the best experience with Home Depot and their employee Doug Payne. He was wonderful to work with; did not pressure me into buying something I didn’t want. He was very considerate about my budget also. Will definitely refer him to my friends and family. A truly enjoyable visit.
                by
                  • Recommended
                  The Best Local Home Depot
                  Super friendly and timely service! The staff are knowledgeable and easily accessible. The store has a wonderful selection for paints and painting appliances as well.
                  by
                    • Recommended
                    Great customer service!
                    The employees in the paint department were very helpful and knowledgeable.
                    by
                      • Recommended
                      Showing 1-10 of 513 reviews