Gates #1278

4.8

out of 5

97% of customers recommend this store
Rating Breakdown
5
(332)
4
(36)
3
(11)
2
(4)
1
(7)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8
The Home Depot
Contact Us
Main: (585)247-0220
Pro Desk: (585)429-1003
Tool & Truck Rental: (585)429-1006
Store Hours
  • Mon-Sat: 6:00am - 8:00pm
  • Sun: 8:00am - 8:00pm
Location
2361 Buffalo Road
Rochester, NY 14624

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Your Local Ad

Weekly Ad Sneak Peek Valid from 2020-05-212020-05-28 Shop Local Ad
  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Nearby Stores

4.96 mi
  • 1250 West Ridge Road
  • Greece, NY 14615
6.14 mi
  • 770 Jefferson Road
  • Rochester, NY 14623
7.32 mi
  • 1111 E Ridge Rd
  • Rochester, NY 14621

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Gates Home Depot in Rochester, NY. We're here to help you with all of your home improvement needs.

Here at your local hardware store, we have everything you need for your DIY project. Whether you're looking for Husky storage or cleaning supplies we've got you covered. Our attentive associates can help you find exactly what you need. Be sure to download our Home Depot product locator app and talk or chat with an online associate to get immediate assistance. We make home improvement easy from every angle.

At Home Depot, community involvement is important to us. We support Gates Chili High School, the Gates Police K9 unit and our local VFW. We also offer hands-on learning and expert advice at our DIY workshops, with topics tailored to everyone in your family, including workshops for kids, which provide a lively environment mixing creativity and fun.

You can find us southeast of the intersection of I-490 and Buffalo Road, close to the Big Lots. Drop by today and see what's new.

Your Gates Home Depot Store Team


Has COVID-19 impacted The Home Depot store hours?
We're temporarily adjusting store hours to better serve customers and communities in response to COVID-19. Please check your local store for the most current operating hours.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Gates hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot Gates offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected, call the phone number included on your email or text notification and request Curbside Pickup. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.8

out of 5

390 reviews
5
(332)
4
(36)
3
(11)
2
(4)
1
(7)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8
97% Of Customers
Recommend This Store 373 of 386 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The store was nice and easy to find things. The workers were helpful!

5.0

out of 5

The store was nice and easy to find things. The workers were helpful!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
I want to congratulate this store for taking the precautions to keep customers safe. I feel very...

5.0

out of 5

I want to congratulate this store for taking the precautions to keep customers safe. I feel very comfortable going there knowing that I'm in a safe environment. I'm doing some home improvements and I have to go to the store very often to get some materials and every time I go there I see all the staffs wearing their mask, cleaning the carts and counting the customers that are allowed to be in the store.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Today, May 6th was the first time I had to wait in line outside the store to enter. I was not awa...

5.0

out of 5

Today, May 6th was the first time I had to wait in line outside the store to enter. I was not aware of the 75 person limit inside the store. The line moved along as quickly as possible, I guess. The employee that was giving us permission to enter was very friendly.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Gates NY Store is great, especially Ron (RJB2809) in Appliances. He's always there & ready to as...

5.0

out of 5

Gates NY Store is great, especially Ron (RJB2809) in Appliances. He's always there & ready to assist me. Great Rep! Thank You Ron!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
This store stands out amongst other stores in Rochester New York. It's always clean. It has the b...

4.0

out of 5

This store stands out amongst other stores in Rochester New York. It's always clean. It has the best kayout floor plan and the employees are always friendly, helpful and knowledgeable! Thanks for being there! I recommend this store over other Home Depot locations in Rochester New York.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
This is store is always clean, staff is always helpful, and lines move fast at checkout.

5.0

out of 5

This is store is always clean, staff is always helpful, and lines move fast at checkout.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
I go to this store very often because it is closer to my residence, but I don't only go there bec...

5.0

out of 5

I go to this store very often because it is closer to my residence, but I don't only go there because of distance I also go there because staff are very friendly and make me feel welcome every time I go there.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
The store was easy to get around and staff directed where to go.

5.0

out of 5

The store was easy to get around and staff directed where to go.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Return To Top

Popular Categories