Jackson, TN #727

4.7

out of 5

94% of customers recommend this store
Rating Breakdown
5
(321)
4
(34)
3
(4)
2
(4)
1
(19)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.8
The Home Depot
Contact Us
Main: (731)660-4322
Pro Desk: (731)660-3408
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm
Location
1120 Vann Drive
Jackson, TN 38305

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Large Equipment Rental
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

46.34 mi
  • 110 Holly Grove Road
  • Covington, TN 38019

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Jackson, TN Home Depot. It's a great day to get started on your next home improvement project.

Whether you're looking for tools or electrical supplies, your favorite hardware store has you covered. Our trained associates can help you find exactly what you need for your project. You can also check out our Home Depot product locator app, which displays a store map, the aisle location and the current inventory available for the items you're looking for.

Serving the community is important to us at The Home Depot. In an effort to fill the trades gap, The Home Depot Foundation will invest $50 million dollars into non-profits to help replenish tradespeople in plumbing, carpentry, electrical engineering and HVAC specialties. In-store, we offer hands-on learning that covers a variety of topics tailored to everyone in your family, including kids workshops, which provide a lively environment mixing skill-building and creativity.

We're here to assist you in every step of your project. We look forward to seeing you in our aisles.

Your Jackson, TN Home Depot Team


How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Jackson, TN hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot Jackson, TN offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.7

out of 5

382 reviews
5
(321)
4
(34)
3
(4)
2
(4)
1
(19)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.8
94% Of Customers
Recommend This Store 356 of 379 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
I would rate 0 stars if I could. Service on my visit was atrociously, unapologetically bad. The...

1.0

out of 5

I would rate 0 stars if I could. Service on my visit was atrociously, unapologetically bad. There are other choices in Jackson. I would recommend you use them.

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The curbside is a joke. You still have to go inside after waiting 15 minutes in the parking spots...

1.0

out of 5

The curbside is a joke. You still have to go inside after waiting 15 minutes in the parking spots. I then hade a rude employees make it feel like its your fault for being understaffed. The lady at the service desk immediately hit me with tons of attitude when I walked in from waiting at curbside, how am I suppose to respond when I had no clue what was going on? I didn't know their machine was down and it was just her. She could've sent someone to my car? She could've apologized when I initially walked up, she literally couldve done anything else than what she did, but she made it out to me being problem that she had to work and she was so classless and rude. Her and her coworker then tagged team me with nonsense and rude comments bc I wanted a refund. It was truly a joke. How am I, the customer, supposed to take this and not defend myself. The manager, Nick, did absolutely nothing to try to calm either of them down or diffuse the situation. When I asked for my receipt the one cashier pulled her masked down and yelled at me so much attitude, "I'm gettin it." This was professionalism at its finest! (Sarcasm) This isn't my first rude/bad encounter at this store! Getting help locating things is impossible. The bathrooms always appear to be dirty. It is cluttered and unorganized and everything looks unkept.The service desk has always been difficult with returns and exchanges. Cashiers and stockers have treated lumber and other items carelessly damaging them. I intentionally ordered my items online so I would not have to deal with this staff. Unfortunately, it appears the staff thrives on belittling and bullying customers and still forces them to walk insideso they can instigate drama and then cry victim when a customer stands up for themselves. All the while "management" (Nick) just sits back and allows this to happen.

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I appreciate the great experience today, we were approached by a floor person to assist and he kn...

5.0

out of 5

I appreciate the great experience today, we were approached by a floor person to assist and he knew immediately which isle. The cashier, Artie, was very polite, professional,but more importantly, PRESENT, meaning we were not a distraction but his main focus. That is rare these days! Thank you! Michelle L.

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I have always had a great shopping experience at Home Depot. The employees are very helpful and ...

5.0

out of 5

I have always had a great shopping experience at Home Depot. The employees are very helpful and friendly.

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YOU CAN'T GET CHECKED OUT !

2.0

out of 5

YOU CAN'T GET CHECKED OUT !

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Cashier by the last name Song was the friendliest person. Helped me save $25 that day.

5.0

out of 5

Cashier by the last name Song was the friendliest person. Helped me save $25 that day.

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I started shopping at Home Depot in 2000 when I became a homeowner for the first time. Now, I wil...

1.0

out of 5

I started shopping at Home Depot in 2000 when I became a homeowner for the first time. Now, I will never choose to shop at Home Depot again. I had a horrible experience with a manager in the Customer Service area. I tried to use my Home Depot store credit to purchase a carbon monoxide alarm for my new home. The store credit card was displaying some sort of ‘offline message at the register. When I went to customer service to let the manager know, she said there was no way for her to track and tell if the card had been used before. I told her that I had just scratched the back of the card to access the required code at the register. I asked the self-checkout cashier to come over and tell the manager that I had just scratched the card minutes earlier in the store. The manager only honored my store credit because her employee said that this was my first time using the card. If that cashier had not told her that, the manager was not going to allow me to use the credit to make my purchase. Because of this, I will never set foot in that Home Depot again.

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If you are looking to buy an appliance, I highly recommend you speak with Brenda. I have 30 years...

5.0

out of 5

If you are looking to buy an appliance, I highly recommend you speak with Brenda. I have 30 years of retail experience and I have never seen such commitment to customer service and this person had. I will continue to drive 50 miles to the store in order to be able to have that rare service.

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