#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(904)573-3102

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

9751 Crosshill Blvd

Jacksonville, FL 32222

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 724 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (724)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 724 reviews
Home depot not what it used to be
Most employees are good at to accept for the customer service.
by
    Good Luck Checking Out
    I shopped on 8/16 in this store. When ready to check out the garden center had closed at 3 in the afternoon. I went inside to check out and the only available check outs were self service except the Pro desk at the other end of the store. I stopped at the customer service desk to ask if I could check out there.and the 2 girls standing there only talking said -sorry- we are returns only - go to self service. I said I didnt want to and was told I could go to the Pro desk. I told them I couldnt walk that far and they said -sorry- the girl at self service can help you. I almost left my basket and walked out I was that mad.
    by
      Checkout
      Rosael was friendly and helpful checking out my purchases. My child was very happy to receive a kid's workshop kit from Rosael. Thank you.
      by
        • Recommended
        Above and Beyond
        Ray went above and beyond to help me find the A/C unit I needed for my son in laws semi.
        by
          • Recommended
          paint desk
          i bought paint today from a gentlmen who moved from NC .He was Awesome polite, well versed and the paint match was good sw tango 66472
          by
            • Recommended
            HANDICAP PARKING
            THERE IS AN EMPLOYEE THAT PARKS A WHITE MUSTANG EACH DAY THEY ARE AT THE STORE. IT IS UNFAIR TO THOSE OF US WHO NEED A CLOSER SPOT FOR OUR PERSONAL SHOPPING.
            by
              LED Lightbulb
              Is a lot brighter than the old bulb that was in its place. I like it being this bright.
              by
                Friendless
                Kaleb was absolutely amazing & made my shopping experience awesome.
                by
                  • Recommended
                  Great Store and outstanding store manager. She is great!!
                  John in the paint department is the real deal, he was very helpful, professional, friendly and went above and beyond my expectations. Then I spoke with the Store Manager and I was very impressed by her. She deserves a promotion to District Manager or higher in my opinion.
                  by
                    • Recommended
                    helpful employees
                    I've always found the employees to be helpful. The store is huge but they always know where to find stuff.
                    by
                      • Recommended
                      I love my Home Depot
                      I have lived in this neigborhood for over 17 years and in that 17 years I have been to Home Depot several times each week/ Month and I have never had a bad experience. This store is always clean and well organized and the staff are so helpful
                      by
                        • Recommended
                        Great store and employee
                        The HOME DEPOT on 9751 Cross Hill BLVD is a really good one. Charles Sarama is the only person I go to because he is so professional and knowledgable.
                        by
                          Great staff
                          I was able to get in and out quickly, with staff promptly and politely pointing me to the product I needed.
                          by
                            • Recommended
                            Neighborhood hardware store homie feeling
                            The feeling of a old fashioned neighborhood hardware store. Organized clean. You felt as though the staff wanted you to be there, looking out for you, feeling safe. Is a true positive atmosphere. You left much happier than when you arrived.
                            by
                              • Recommended
                              Outstanding Home Depot Location
                              Oakleaf Home Depot employees are extraordinarily Friendly, Knowledgeable and Helpful!
                              by
                                Always a great experience
                                This store has wonderful staff who are obviously treated well as they have been there for as long as I recall. They are always so sweet and so helpful.
                                by
                                  • Recommended
                                  Súper store with super staff !!!
                                  Noel, goes out his way to help. Very informative with a very likable personality.
                                  by
                                    Appliances
                                    We went to look at refrigerators and there was a huge selection to choose from and our salesperson, Shirla, was extremely knowledgeable and helpful
                                    by
                                      • Recommended
                                      Outstanding customer service
                                      Ms. Sandy is an amazing employee. She was helpful, knowledgeable and extremely friendly. This is the first time in a long time someone actually approached me to see if I needed help. She should be rewarded for her outstanding customer service.
                                      by
                                        • Recommended
                                        Great customer service.
                                        Whenever I need assistance there is always someone there to help me and they do it with a positive attitude.
                                        by
                                          • Recommended
                                          The Oakleaf Home Depot Works For Me'
                                          The Oakleaf Home Depot is extremely clean, the employees are considerate and helpful. Once last year I needed a hand pump siphon to work for project or apparatus to drain water off a patio roof. The assistant Home Depot employee helped me look up online for the store location of the hand pump, but when we got to the location we found the product was discontinued and I think the employee's name was David. He helped consider other pumps and he even took my c/p # i case he located the hand pump I needed to work for my project.
                                          by
                                            • Recommended
                                            Handy Man
                                            It is always a good place to go to get my products. If they don't have it on stock, they would find which store has it. they are always helpful and they greet you with smile.
                                            by
                                              • Recommended
                                              Russell Home Depot
                                              Home Depot has always been my favorite store in-home appliances. Any floor design or any home future projects, I visited home depot. The atmosphere is great and the people are friendly.
                                              by
                                                • Recommended
                                                Best paint professional I ever met
                                                Lisa in the paint department is the real deal, she was super helpful, professional, friendly and went above and beyond my expectations for what I asked her to do for me. She deserves a raise in my opinion
                                                by
                                                  I love my local Home Depot - Great service great variety great store
                                                  I love my local Home DepotGreat service great variety great store - I can generally find anything I need for projects around the house it’s always great to have friendly people provide service
                                                  by
                                                    Super Customer Service
                                                    I was blown away by how the associate,Ryan, helped me through my shopping experience even though the store was closing in less than 20 minutes. He went above and beyond to ensure everything went off without a hitch.
                                                    by
                                                      • Recommended
                                                      Great Staff!
                                                      Looking for a great shopping experience? I highly recommend visiting!
                                                      by
                                                        • Recommended
                                                        No Customer Service
                                                        They have no help in returns. The line is always long and most times there is no one behind the register. The run back and forth between returns and customer service. They don’t care about the customers time. Just pack a lunch and wait!
                                                        by
                                                          Excellent Store
                                                          Always friendly service, clean and fully stocked
                                                          by
                                                            • Recommended
                                                            Great Service!
                                                            Grachen provided great service!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 724 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              1919 Wells Rd

                                                              Orange Park, FL 32073

                                                              5.78 mi

                                                              Rental Center

                                                              (904)278-6400

                                                              Pro Service Desk

                                                              (904)278-6414

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              1575 Branan Field Road

                                                              Middleburg, FL 32068

                                                              6.48 mi

                                                              Rental Center

                                                              (904)589-9008

                                                              Pro Service Desk

                                                              (904)589-9002

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              855 Lane Ave South

                                                              Jacksonville, FL 32205

                                                              9.03 mi

                                                              Rental Center

                                                              (904)783-7790

                                                              Pro Service Desk

                                                              (904)783-7784

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm