#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(423)378-9604

Rental Center

(423)378-9610

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2000 Harrell Rd

Kingsport, TN 37660

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 504 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (504)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 504 reviews
Had a project of installing gas logs in my home. I found all the experience and help needed in fi...
Had a project of installing gas logs in my home. I found all the experience and help needed in finding parts and knowledge for the project. Thanks again Sue!
by
  • Verified Purchase
  • Recommended
All employees here are very helpful and kind. A pleasant place to shop.
All employees here are very helpful and kind. A pleasant place to shop.
by
  • Verified Purchase
  • Recommended
HAVE BEEN SHOPPING THIS STORE FOR THE PAST 2+ YEARS, AND HAVE HAD GREAT CUSTOMER SERVICE. THE EMP...
HAVE BEEN SHOPPING THIS STORE FOR THE PAST 2+ YEARS, AND HAVE HAD GREAT CUSTOMER SERVICE. THE EMPLOYEES HAVE ALWAYS HAD OUR BEST INTERESTS AT THE FOREFRONT OF OUR EXPERIENCES.
by
  • Verified Purchase
  • Recommended
Great store and friendly employees
Great store and friendly employees
by
  • Verified Purchase
  • Recommended
The staff is always friendly and helpful
The staff is always friendly and helpful
by
  • Verified Purchase
  • Recommended
Everyone is so very helpful and friendly! Your doing a great job! Keep it up! Love the morning st...
Everyone is so very helpful and friendly! Your doing a great job! Keep it up! Love the morning stretch in your morning meetings! Makes me feel like you have a winning team there.
by
  • Verified Purchase
  • Recommended
I LOVE DREW GENTRY AND HIS STAFF ELTON & , TODD, THEY MADE ME FEEL VERY APPRECIATED AS A CUSTOMER...
I LOVE DREW GENTRY AND HIS STAFF ELTON & , TODD, THEY MADE ME FEEL VERY APPRECIATED AS A CUSTOMER THIS IS THE STORE THAT I PLAN TO VISIT AT ALL TIMES FOR MY HOUSEHOLD NEEDS, I WOULD ADVISE ANYBODY TO DO THE SAME DREW & HIS STAFF WILL MAKE SURE THEY TAKE GREAT CARE OF YOUR NEEDS....
by
  • Verified Purchase
  • Recommended
EXCELLENT SERVICE. I am a female and need help when coming to a large home improvement store. The...
EXCELLENT SERVICE. I am a female and need help when coming to a large home improvement store. The staff was wonderful from the front door to the check out
by
  • Verified Purchase
  • Recommended
ALL THINGS WERE GOOD
ALL THINGS WERE GOOD
by
  • Verified Purchase
  • Recommended
Store is great please don't change anything.
Store is great please don't change anything.
by
  • Verified Purchase
  • Recommended
This is the friendliest Home Depot I have ever been in. The sales associates are amazing. The s...
This is the friendliest Home Depot I have ever been in. The sales associates are amazing. The store is always neat and clean.
by
  • Verified Purchase
  • Recommended
Very courteous and knowledgeable employees. Things are well stocked and easy to find
Very courteous and knowledgeable employees. Things are well stocked and easy to find
by
  • Verified Purchase
  • Recommended
All employees in store are very helpful and nice to me I'm in this store1-5 times daily they all...
All employees in store are very helpful and nice to me I'm in this store1-5 times daily they all know me as Jr been going on 7year to this store and will keep going
by
  • Verified Purchase
  • Recommended
I have never been disappointed here. Always greeted with a smile and a helping hand. It pays to r...
I have never been disappointed here. Always greeted with a smile and a helping hand. It pays to research any project in the making before heading in so questions are at hand for the asking, I would recommend this place to anyone,
by
  • Verified Purchase
  • Recommended
Great people in Kingsport Store
Great people in Kingsport Store
by
  • Verified Purchase
  • Recommended
Cashier Ann was friendly and pleasant:-)
Cashier Ann was friendly and pleasant:-)
by
  • Verified Purchase
  • Recommended
Love this store. Love the sales associates! It looked neat and clean as always!
Love this store. Love the sales associates! It looked neat and clean as always!
by
  • Verified Purchase
  • Recommended
The Kingsport Home Depot is so clean and bright and organized!! Every employee we saw greeted us...
The Kingsport Home Depot is so clean and bright and organized!! Every employee we saw greeted us and ask if we needed any help. We were directed exactly to the isle we needed for the item we were looking for and nice young man was there to help us with it!! Check out was fast and cashier friendly! Everyone so nice here and will definitely be shopping here more often!
by
  • Verified Purchase
  • Recommended
This store was very neat and clean. Staff was friendly and helpful.
This store was very neat and clean. Staff was friendly and helpful.
by
  • Verified Purchase
  • Recommended
I will always go to #0702 LOCATION for my home project supplies.Thanks!
I will always go to #0702 LOCATION for my home project supplies.Thanks!
by
  • Verified Purchase
  • Recommended
The store has employees available to assist with finding products. Everyone if friendly and help...
The store has employees available to assist with finding products. Everyone if friendly and helpful. My only concern is that my in store estimate for a floor install was $499 but the actual cost was over $1000. Beware of all the hidden charges.
by
  • Verified Purchase
  • Recommended
I found all my products easily for all the clerks were near by and friendly and helpful. Everyth...
I found all my products easily for all the clerks were near by and friendly and helpful. Everything is always neat and clean and orderly. Everything is well marked and easy to find. Always someone there if you need help or need to ask questions. Thank you Home Depot.
by
  • Verified Purchase
  • Recommended
The salesman in the appliance department was so friendly and helpful. I would recommend this stor...
The salesman in the appliance department was so friendly and helpful. I would recommend this store to anyone needing a new appliance.
by
  • Verified Purchase
  • Recommended
This store has by far the friendliest staff and the most clean, well organized space.
This store has by far the friendliest staff and the most clean, well organized space.
by
  • Verified Purchase
  • Recommended
Absolutely Love this store. There is always a friendly, smiling associate willing to help.
Absolutely Love this store. There is always a friendly, smiling associate willing to help.
by
  • Verified Purchase
  • Recommended
Love the store customer service is excellent very professional the staff is usually very helpful ...
Love the store customer service is excellent very professional the staff is usually very helpful and the store is neat and clean
by
  • Verified Purchase
  • Recommended
Friendly, helpful staff - clean store. If I need assistance there is always someone near by to he...
Friendly, helpful staff - clean store. If I need assistance there is always someone near by to help me locate what I'm looking for.
by
  • Verified Purchase
  • Recommended
Very friendly welcoming at door. Clean store. Found what i wanted. Quick checkout with homedepot ...
Very friendly welcoming at door. Clean store. Found what i wanted. Quick checkout with homedepot card.
by
  • Verified Purchase
  • Recommended
able to get assistance associates friendly and helpful
able to get assistance associates friendly and helpful
by
  • Verified Purchase
  • Recommended
Convenient location & average prices. More variety of 'in-stock' would be nice but it's easy to o...
Convenient location & average prices. More variety of 'in-stock' would be nice but it's easy to order online and ship to store or ship to home for things not carried in store. Employees almost always go out of their way to be friendly. Rarely packed so easy to find a parking spot & browse through the store without being overrun. My only complaint is last time I was there the checkout fella was nice but he seemed to be rushing me. Instead of letting me get smaller items out of my buggy & putting them on the counter for him to scan & bag he came out from behind the counter & used his handheld scanner to scan most things before I could get them. That was nice of him to do but then he just left them where they were there in the buggy instead of bagging them. Luckily I had a random bag in my trunk to put most things in & I managed to overstuff the one bag I did get or I would have had to make several trips from my car to my house to unload when I got home because without bags to carry my purchases in it would have been several arm loads. I did have larger items (2 hanging ferns, 2 citronella tiki torches - neither would fit in bags obviously) but there rest was a buggy full of smaller random items that should have been bagged for convenience. Seeing that I had a small child with me, common sense should have told him I already had my hands full & could use all the help I could get!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 504 reviews

Nearby Stores

Find Another Store

3207 Peoples St

Johnson City, TN 37604

16.19 mi

Pro Service Desk

(423)915-2304

Mon-Tue: 6:00am - 9:00pm

Wed: 6:00am - 5:00pm

Thu: Closed

Fri: 6:00am - 9:00pm

Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

400 Forsythe Rd

Bristol, VA 24202

23.77 mi

Rental Center

(276)645-7012

Pro Service Desk

(276)645-7002

Mon-Tue: 6:00am - 9:00pm

Wed: 6:00am - 5:00pm

Thu: Closed

Fri: 6:00am - 9:00pm

Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

1930 W Andrew Johnson

Morristown, TN 37814

49.80 mi

Rental Center

(423)581-2085

Pro Service Desk

(423)317-3185

Mon-Tue: 6:00am - 9:00pm

Wed: 6:00am - 5:00pm

Thu: Closed

Fri: 6:00am - 9:00pm

Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm