#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(423)378-9604

Tool & Truck Rental

(423)378-9610

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2000 Harrell Rd

Kingsport, TN 37660

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Customer Store Reviews

  • 4.8 out of 465 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (465)
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Showing 1-30 of 465 reviews
Very clean.
Very clean.
by
  • Verified Purchase
  • Recommended
Fantastic customer service, price matching, already great prices
Fantastic customer service, price matching, already great prices
by
  • Verified Purchase
  • Recommended
Staff very helpful and friendly,store is well stocked and clean
Staff very helpful and friendly,store is well stocked and clean
by
  • Verified Purchase
  • Recommended
The assistance was spot on. I left with what I needed. So many adapters, that anyone not skilled ...
The assistance was spot on. I left with what I needed. So many adapters, that anyone not skilled in the products would think what they were looking for couldn't be got, but adapters make it all possible. Thanks for making it happen for me, Russ. Russ is a #1 associate at this Home Depot.
by
  • Verified Purchase
  • Recommended
As a retired career Marine, I have shopped at Home Depot stores located across the entire USA -- ...
As a retired career Marine, I have shopped at Home Depot stores located across the entire USA -- The Kingsport Store is "HEAD and SHOULDERS" above any pf the others BY FAR: Attitude, Professional knowledge, friendly advice, eagerness to help, welcomming, and all with totally unmatched commeradre. Paticilarly from PAT, the store Manager - as well as Libby (appliance manage), Tommy (Asst appliance age) and Lonnie (Plumbing) - they continue to make me feel like family each time I visit WHICH IS OFTEN!!!!
by
  • Verified Purchase
  • Recommended
Store management and employees always friendly and helpful!
Store management and employees always friendly and helpful!
by
  • Verified Purchase
  • Recommended
everyone was very helpful and very knowledgeable concerning the store products great job. great s...
everyone was very helpful and very knowledgeable concerning the store products great job. great store.
by
  • Verified Purchase
  • Recommended
Generally, Home Depot carries a selection and quality that I find to be better than the other hom...
Generally, Home Depot carries a selection and quality that I find to be better than the other home improvement stores. But what makes the big difference at this store is the staff. The Kingsport HD is filled with extraordinary folks who go above and beyond to make you feel welcome, to help you out, and to equip you with the tools and information necessary to tackle projects. All this without ever talking down to customers or making them feel inferior. I appreciate our local Home Depot!
by
  • Verified Purchase
  • Recommended
These Guys will help you
These Guys will help you
by
  • Verified Purchase
  • Recommended
self checkout enough said !!! no cashiers . greed at the top level.
self checkout enough said !!! no cashiers . greed at the top level.
by
  • Verified Purchase
  • Recommended
See Tyrell in paint he has a great attitude and went above and beyond to help us fix our paint si...
See Tyrell in paint he has a great attitude and went above and beyond to help us fix our paint situation!!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great staff and have never had an issue with my business here! I frequent the store daily if not ...
Great staff and have never had an issue with my business here! I frequent the store daily if not more than once per day! A+++ keep it up
by
  • Verified Purchase
  • Recommended
1 found this review helpful
There almost daily, good people working... good deals, easy to get in and out
There almost daily, good people working... good deals, easy to get in and out
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store has very helpful employees.
The store has very helpful employees.
by
  • Verified Purchase
  • Recommended
I when to Home Depot in Kingsport couple times this week, to looking for purchasing luxury vinyl ...
I when to Home Depot in Kingsport couple times this week, to looking for purchasing luxury vinyl plank flooring. I had a great experience, great customer service, very helpful employees, very friendly. In the flooring department, Michael ( don't know his last name) was so knowledgeable and helpful, he took alot of time with me and answered my questions, I was so pleased with he’s service, went back today to make the purchase, got a great deal. In addition to this there was young girl ( I think she was in flooring department about 3 months now) are very helpful and friendly too, when I was there the first time and today as well. Thank you all for the great service! I shall definitely be going back Home Depot in Kingsport for all my home needs.
by
  • Verified Purchase
  • Recommended
compared to other building materials stores, I have always been more satisfied shopping at Home D...
compared to other building materials stores, I have always been more satisfied shopping at Home Depot. They have better selections on certain things and the customer service is much better in that they always seem to have enough people on the floor to help. The store always looks organized and the staff is very friendly.
by
  • Verified Purchase
  • Recommended
Hands Down my go to store! I frequently shop this store for all my home improvement needs. I so...
Hands Down my go to store! I frequently shop this store for all my home improvement needs. I sometimes seek home improvement advice from associates that I have worked with in past visits. From the moment you enter the store the Smiles greet you and Welcome you! The associates are friendly and welcoming and make you feel valued and appreciated for doing business with them. The associates are never too busy to help!
by
  • Verified Purchase
  • Recommended
products were easy to find and store was clean. associates were friendly and helpful.
products were easy to find and store was clean. associates were friendly and helpful.
by
  • Verified Purchase
  • Recommended
This store is not consistent in the way they honor the military discount.
This store is not consistent in the way they honor the military discount.
by
  • Verified Purchase
If you’re in the market for paint, stop in and see the best at Home Depot. I worked with T.Sykes ...
If you’re in the market for paint, stop in and see the best at Home Depot. I worked with T.Sykes and he was very knowledgeable and helpful. He went above and beyond to explain and coach me while I was making decisions on paint for my residence. Not a pushy salesperson, rather he was patient and willing to work with me in my decisions.
by
  • Verified Purchase
  • Recommended
Had an excellent experience at the Kingsport Home Depot today purchasing new light fixtures for o...
Had an excellent experience at the Kingsport Home Depot today purchasing new light fixtures for our home. Associate Jessika was especially helpful in assisting us with questions related to our purchase! Very pleased!
by
  • Verified Purchase
  • Recommended
Employees are extremely helpful and friendly throughout my entire shopping experience.
Employees are extremely helpful and friendly throughout my entire shopping experience.
by
  • Verified Purchase
  • Recommended
They have the Sharkbite plumbing fittings and accessories that I needed to complete my project.
They have the Sharkbite plumbing fittings and accessories that I needed to complete my project.
by
  • Verified Purchase
  • Recommended
This store is kind of hidden up on a hill but the store does have a very wide variety of products...
This store is kind of hidden up on a hill but the store does have a very wide variety of products available on a daily basis. The employees are always helpful and will take you to the location of what you are looking for. Very clean store and easy to walk around with a cart.
by
  • Verified Purchase
  • Recommended
This Home Depot store is very clearly laid out, very clean, and the employees are extremely knowl...
This Home Depot store is very clearly laid out, very clean, and the employees are extremely knowledgeable. We had many questions, and the young man named Jake who assisted us was very patient and very attentive to what we were looking for in a ceiling fan. Due to the fact that my husband is an amputee, I have to do many of the tasks that most wives leave to their husbands. Jake was very polite, and helped us so much by explaining things to me. With my wonderful hubby as my "supervisor," and the tips that Jake gave me, I was able to install the fan in a short amount of time, and it is working exactly as we had hoped. All the employees that we have come into contact with in this store have been friendly and helpful, and we love shopping at Home Depot!
by
  • Verified Purchase
  • Recommended
clean store, friendly staff , great deals
clean store, friendly staff , great deals
by
  • Verified Purchase
  • Recommended
I enjoyed the friendly staff and their assistance to help out in anyway.
I enjoyed the friendly staff and their assistance to help out in anyway.
by
  • Verified Purchase
  • Recommended
My wife and I are disabled and find it difficult to shop in some stores. We visited the #0702 Ki...
My wife and I are disabled and find it difficult to shop in some stores. We visited the #0702 Kingsport store to purchase items needed for a new roof. Upon completion, we had items to return that were not used or needed. The employees helped us get our items in the store and to the return counter. The cashier was Jessika and we were so pleased with her. She was friendly and so helpful to us. We purchased some other items that she helped us find and took such good care of us. Very, very pleased with our experience!
by
  • Verified Purchase
  • Recommended
Very clean, aisles are wide, associates very helpful.
Very clean, aisles are wide, associates very helpful.
by
  • Verified Purchase
  • Recommended
Great customer service and knowledgeable staff
Great customer service and knowledgeable staff
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 465 reviews

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