Reviews for Long Island City #1255

The employees were extremely nice to us and they greeted us and they helped us aswell and the store was clean aswell.

A knowledgeable appliance sales person suggested a refrigerator to fit in a little bit of a shorter height space and quickly went online to print it out, as there was no floor sample. I came back to order it the next night, but the sales person was not there. A manager from a different department arranged the purchase, delivery and details. She was great super great to work with.

Caahier Davia was very helpful. She offered some great advice. Thanks again Davia.

Better than other home depot stores I've visited. Still, this store could do better on the customer service front.

The store was very clean and I was directed to the items I needed.

I really appreciate having Nana at the cashier. She is always attentive and willing to resolve any issue prompltly and with a smile. Thats a plus!

Nana found my lost money and gave it back!!!! Shes the best!! NANA I LOVE YOU THANKS SO HONEST!!!

Well stocked store, with knowledgeable and courteous staff. The lines weren't very long and moved fast. The store was clean and orderly.

Store was organized and clean. All of the associates were kind, courteous and friendly. Sheila was especially amazing. I highly recommend looking for her when you are there.

Associates are more concerned about helping you to find what you need, recommend products and overall they are knowledgeable about the products in the store like where they are and what are their purpose.

Great store, neat and organized! The best part however, was my cashier, KIANA. She got on and off that line beforw I realized, but more importantly, did it with a giant smile. It's interactions like these that make customers want to come back. Well wishes.

I highly recommend shopping in this store. Very friendly Associates, neat and clean space. and you wont regret this unique experience. So enjoy should you visit this Home Depot.

Clean store, friendly professional staff, very organized and very convenient to shop.

Absolutely NOT! Only in the early part of the day at the paint desk. First time I experienced such poor service. Layla exemplified GREAT customer service! Everything else was fine. It’s understandable if your stock runs low at times. Apologize to the customer, offer to assist in ordering it online and you can avoid negative surveys. Sometimes employees are conversing and ignoring customer's. Priority is the customer unless there is an emergency. The line at the cashier is set up for faster moving. That’s a fantastic improvement. Thank you!

Go to Adam he's the best. I'am just a homeowner who shops for little materials when i need something fixed in my home so I barely know what im looking for but once I tell them what I'm looking for they practically shop for me. I love it!

Clean! Lots of products. Friendly staff.

1/29/21 4:30-5:00pm I approached an associate named (Ma- Hedge) and asked for him to accompany me in locating an item that I was having difficulty finding. He seemed annoyed that I was asking for his help and told me to look up the item on my phone. I did so as he looked on. When I found it he pointed out the aisle that it was in and walked off. I followed him because I specifically asked to be accompanied to locate the item. He walked to the customer service area and realized then that I was behind him. I reminded him that I wished to be accompanied to the item and he refused by calling someone on the intercom to help me, someone who never showed up. I spoke to a manager about my experience and didn’t receive an apology. She said she would address the issue and I hope she does, however I will not be returning to this location and I would not recommend this location to anyone that I know.

Excellent service, quality merchandise and organized.

Great store no long lines. Customer service was very helpful

I entered and was greeted by a nice store employee named Jamall. We were given exceptional customer service. We were taken to our asile and was shown how to use the products properly, he went beyond customer satisfaction! Will be shopping here more often.

Associates were extremely helpful in pick up order and in-store

Staff was not friendly. No assistance in plumbing. Low stock in plumbing and gardening. Limited choices. Somewhat pricey. It was not a very satisfying shopping experience. Disappointed. I only recommended it because it is pretty much the only place around to get home repair supplies and the like.

Manager Adam went out of his way to help us in an emergency situation and cut our blinds despite being the only manager on duty!

Beautiful store, beautiful staff

Josh an employee working in the tiles area on 12/08/20 had a very bad attitude again people from South American people.

Very friendly staff.

I RECOMMEND THIS HOMEDEPOT STORE BECAUSE IS A BIG STORE HAS A VERY NICE STAFF AND ALSO IS A SUPER CLEAN PLACE.

Employees are helpful and go above and beyond to help me find a product and suggestions of best product to get.

An employee was very attentive.

The associates and manager were very pleasant & helpful. Excellent customer service!