#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(718)777-4593

Rental Center

(718)777-4580

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

50-10 Northern Blvd

Long Island City, NY 11101

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 633 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (633)
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Showing 1-30 of 633 reviews
The employees were extremely nice to us and they greeted us and they helped us aswell and the sto...
The employees were extremely nice to us and they greeted us and they helped us aswell and the store was clean aswell.
by
  • Verified Purchase
  • Recommended
A knowledgeable appliance sales person suggested a refrigerator to fit in a little bit of a short...
A knowledgeable appliance sales person suggested a refrigerator to fit in a little bit of a shorter height space and quickly went online to print it out, as there was no floor sample. I came back to order it the next night, but the sales person was not there. A manager from a different department arranged the purchase, delivery and details. She was great super great to work with.
by
  • Verified Purchase
  • Recommended
Caahier Davia was very helpful. She offered some great advice. Thanks again Davia.
Caahier Davia was very helpful. She offered some great advice. Thanks again Davia.
by
  • Verified Purchase
  • Recommended
Better than other home depot stores I've visited. Still, this store could do better on the custom...
Better than other home depot stores I've visited. Still, this store could do better on the customer service front.
by
  • Verified Purchase
  • Recommended
The store was very clean and I was directed to the items I needed.
The store was very clean and I was directed to the items I needed.
by
  • Verified Purchase
  • Recommended
I really appreciate having Nana at the cashier. She is always attentive and willing to resolve an...
I really appreciate having Nana at the cashier. She is always attentive and willing to resolve any issue prompltly and with a smile. Thats a plus!
by
  • Verified Purchase
  • Recommended
Nana found my lost money and gave it back!!!! Shes the best!! NANA I LOVE YOU THANKS SO HONEST!!!
Nana found my lost money and gave it back!!!! Shes the best!! NANA I LOVE YOU THANKS SO HONEST!!!
by
  • Verified Purchase
  • Recommended
Well stocked store, with knowledgeable and courteous staff. The lines weren't very long and moved...
Well stocked store, with knowledgeable and courteous staff. The lines weren't very long and moved fast. The store was clean and orderly.
by
  • Verified Purchase
  • Recommended
Store was organized and clean. All of the associates were kind, courteous and friendly. Sheila wa...
Store was organized and clean. All of the associates were kind, courteous and friendly. Sheila was especially amazing. I highly recommend looking for her when you are there.
by
  • Verified Purchase
  • Recommended
Associates are more concerned about helping you to find what you need, recommend products and ove...
Associates are more concerned about helping you to find what you need, recommend products and overall they are knowledgeable about the products in the store like where they are and what are their purpose.
by
  • Verified Purchase
  • Recommended
Great store, neat and organized! The best part however, was my cashier, KIANA. She got on and of...
Great store, neat and organized! The best part however, was my cashier, KIANA. She got on and off that line beforw I realized, but more importantly, did it with a giant smile. It's interactions like these that make customers want to come back. Well wishes.
by
  • Verified Purchase
  • Recommended
I highly recommend shopping in this store. Very friendly Associates, neat and clean space. and yo...
I highly recommend shopping in this store. Very friendly Associates, neat and clean space. and you wont regret this unique experience. So enjoy should you visit this Home Depot.
by
  • Verified Purchase
  • Recommended
Clean store, friendly professional staff, very organized and very convenient to shop.
Clean store, friendly professional staff, very organized and very convenient to shop.
by
  • Verified Purchase
  • Recommended
Absolutely NOT! Only in the early part of the day at the paint desk. First time I experienced suc...
Absolutely NOT! Only in the early part of the day at the paint desk. First time I experienced such poor service. Layla exemplified GREAT customer service! Everything else was fine. It’s understandable if your stock runs low at times. Apologize to the customer, offer to assist in ordering it online and you can avoid negative surveys. Sometimes employees are conversing and ignoring customer's. Priority is the customer unless there is an emergency. The line at the cashier is set up for faster moving. That’s a fantastic improvement. Thank you!
by
  • Verified Purchase
  • Recommended
Go to Adam he's the best. I'am just a homeowner who shops for little materials when i need someth...
Go to Adam he's the best. I'am just a homeowner who shops for little materials when i need something fixed in my home so I barely know what im looking for but once I tell them what I'm looking for they practically shop for me. I love it!
by
  • Verified Purchase
  • Recommended
Clean! Lots of products. Friendly staff.
Clean! Lots of products. Friendly staff.
by
  • Verified Purchase
  • Recommended
1/29/21 4:30-5:00pm I approached an associate named (Ma- Hedge) and asked for him to accompany me...
1/29/21 4:30-5:00pm I approached an associate named (Ma- Hedge) and asked for him to accompany me in locating an item that I was having difficulty finding. He seemed annoyed that I was asking for his help and told me to look up the item on my phone. I did so as he looked on. When I found it he pointed out the aisle that it was in and walked off. I followed him because I specifically asked to be accompanied to locate the item. He walked to the customer service area and realized then that I was behind him. I reminded him that I wished to be accompanied to the item and he refused by calling someone on the intercom to help me, someone who never showed up. I spoke to a manager about my experience and didn’t receive an apology. She said she would address the issue and I hope she does, however I will not be returning to this location and I would not recommend this location to anyone that I know.
by
  • Verified Purchase
Excellent service, quality merchandise and organized.
Excellent service, quality merchandise and organized.
by
  • Verified Purchase
  • Recommended
Great store no long lines. Customer service was very helpful
Great store no long lines. Customer service was very helpful
by
  • Verified Purchase
  • Recommended
I entered and was greeted by a nice store employee named Jamall. We were given exceptional custom...
I entered and was greeted by a nice store employee named Jamall. We were given exceptional customer service. We were taken to our asile and was shown how to use the products properly, he went beyond customer satisfaction! Will be shopping here more often.
by
  • Verified Purchase
  • Recommended
Associates were extremely helpful in pick up order and in-store
Associates were extremely helpful in pick up order and in-store
by
    • Recommended
    Staff was not friendly. No assistance in plumbing. Low stock in plumbing and gardening. Limite...
    Staff was not friendly. No assistance in plumbing. Low stock in plumbing and gardening. Limited choices. Somewhat pricey. It was not a very satisfying shopping experience. Disappointed. I only recommended it because it is pretty much the only place around to get home repair supplies and the like.
    by
    • Verified Purchase
    • Recommended
    Manager Adam went out of his way to help us in an emergency situation and cut our blinds despite ...
    Manager Adam went out of his way to help us in an emergency situation and cut our blinds despite being the only manager on duty!
    by
    • Verified Purchase
    • Recommended
    Beautiful store, beautiful staff
    Beautiful store, beautiful staff
    by
    • Verified Purchase
    • Recommended
    Josh an employee working in the tiles area on 12/08/20 had a very bad attitude again people from ...
    Josh an employee working in the tiles area on 12/08/20 had a very bad attitude again people from South American people.
    by
    • Verified Purchase
    Very friendly staff.
    Very friendly staff.
    by
    • Verified Purchase
    • Recommended
    I RECOMMEND THIS HOMEDEPOT STORE BECAUSE IS A BIG STORE HAS A VERY NICE STAFF AND ALSO IS A SUPER...
    I RECOMMEND THIS HOMEDEPOT STORE BECAUSE IS A BIG STORE HAS A VERY NICE STAFF AND ALSO IS A SUPER CLEAN PLACE.
    by
    • Verified Purchase
    • Recommended
    Employees are helpful and go above and beyond to help me find a product and suggestions of best p...
    Employees are helpful and go above and beyond to help me find a product and suggestions of best product to get.
    by
    • Verified Purchase
    • Recommended
    An employee was very attentive.
    An employee was very attentive.
    by
    • Verified Purchase
    • Recommended
    The associates and manager were very pleasant & helpful. Excellent customer service!
    The associates and manager were very pleasant & helpful. Excellent customer service!
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 633 reviews

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