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Showing 1-30 of 220 reviews
Mar 6, 2022
I love and enjoy shopping at home depot daily
I brought the flowers and the pot and placed this right at my front door.
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Recommended
Dec 9, 2025
Outstanding customer service
I’m always shopping at the Home Depot in Los Banos, everyone greets us and also ask us if we need any help. Outstanding customer service would keep shopping at Los Banos Home Depot store and will recommend to family and friends.
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Recommended
Nov 3, 2025
Great flooring choices
We needed to buy flooring for a rental. Great Home Depot choices to view online. The store has a wide choice of flooring products to choose from. The information charts were very clear on describing the benefits of the product. Clerks were very helpful and informative.
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Recommended
Oct 1, 2025
Great customer service
Every one is helpful especially the pro desk manager who helped me transfer my pro rewards account from my old location in Texas to my new location in Los Banos
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Recommended
Sep 17, 2025
waiting to see my vynil plank floor installed so I can see what it looks like
was going to purchase o line but they didn't have the transition pieces. When I went to the store . I was greeted by Juan in the home department. He knew exactly what I was talking about. Was so knowledgeable thru my purchase. Marissa has handled my delivery to perfection. I felt so assured that she knew the process and would follow thru to my satisfaction. I would not hesitate to use Home Depot for any of my home projects..
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Recommended
Jul 26, 2025
Nice product
Sales lady was very helpful and knowledgeable
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Recommended
Apr 25, 2025
Amazing service always
Needed help getting a weed eater and 4 people came to help, service is always great at this one ! I have been to other stores and takes forever to get someone to help you
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Recommended
Apr 18, 2025
Always clean
Always have the paints im looking for
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Recommended
Apr 12, 2025
Horrible
I had to ask for help, was misquoted the price and had to insist on the advertised price. I paid extra for delivery which meant the refrigerator was dumped in my front yard.
by
Mar 30, 2025
My experience with home depot
I love shopping at home depot my favorite place to shop
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Recommended
Mar 21, 2025
Carpet, kitchen sink, garage disposal, washers
Very happy with young man named, Eric. He helped me answer a million questions I had.. because he helped me, I was able to tell my husband, what we are replacing and fixing. . We will put in new carpet, new sink, and all the works.. Eric, was very knowledgeable and smart. He was very patient, I had alot of questions and he took time to help me.. very valuable employee. Thank you Eric.
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Recommended
Mar 15, 2025
Deliveries
I bought a clothes washer and have already made a payment on the credit card but I don’t get it until end of March: I bought it in February.
by
Feb 21, 2025
Excellent Customer Service
I brought a washer and dryer and received excellent customer service from 2 customer service reps. Both work in the appliance dept. 1st young man greeted me right away for assistance and 2nd young man was Eric. Very knowledgeable and very helpful. Gave me his 100% customer service support. I will always shop with home depot because of the associates love for what they do for others.
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Recommended
Dec 25, 2024
Great visit
David Humphrey, very professional, friendly and helpful when you go to Home Depot ask for him for help.
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Recommended
Dec 17, 2024
10/10
Trips to this location have been pleasant
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Recommended
Aug 26, 2024
This store employees are good for nothing
If there’s an option I’ll put no stars, employees are good for nothing
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1 found this review helpful
Jul 28, 2024
Friendly
I appreciate everyone
Thank you Donna
Itzel
Araceli
Tania
Frank
Mailee and all the people in home depot. Amazing job helpfulgood.
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Recommended
Jul 24, 2024
Concerned customer
The employees in this store requires a lot more training. In all departments customer care product knowledge kindness & caregiver training
by
Jul 12, 2024
Customer Service
VIVIANE FROM THE PAINT DEPARTMENT WAS CERY POLITE AND HELPED US ME AND HUSBAND WITH OUR QUESTIONS EVEN WHEN IT WASNT IN HER DEPARTMENT THANK YOU SO MUCH :)
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Recommended
Jun 16, 2024
Nice
Nice store. Will come back.
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Recommended
May 2, 2024
Ortho pest control
Title: Misleading "Free Refill" Promotion at Home Depot - Disappointing Experience
I recently had a frustrating experience at Home Depot while attempting to take advantage of what I thought was a free refill offer on a bottle of Ortho Home Defense. The promotion seemed straightforward - bring in an empty bottle and receive a refill at no cost. However, it turned out to be far from the case.
Upon contacting the store to inquire about my refill, I was informed that I needed to purchase both bottles at the same time to qualify for the "free refill." This requirement was not made clear in the initial promotion, leading me to believe that a simple exchange of an empty bottle for a new one would suffice.
When I explained my situation to the store representative and mentioned that I had only discovered this condition after my purchase, I was met with little empathy. The representative seemed unmoved by my predicament and simply reiterated the store's policy.
In essence, what was advertised as a refill offer turned out to be nothing more than a buy one, get one free promotion. The lack of transparency and the misleading nature of the promotion left me feeling disappointed and dissatisfied with my experience at Home Depot.
I hope that Home Depot can work on improving the clarity of their promotions in the future to avoid causing similar confusion and frustration for other customers. As for me, this experience has certainly left a sour taste in my mouth, and I will think twice before participating in any similar promotions in the future.
by
Mar 31, 2024
Amazing Customer Service!
Christy is the go-to she is extremely helpful and knowledgeable! This store has plenty of friendly and helpful employees all throughout the store.
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Recommended
Mar 26, 2024
Super nice manager.
Needed a traeger grill delivered by Friday . Only had display and it was missing a bunch of stuff. Manager Al went above and beyond to make sure I got a brand new one set up and delivered to me by Friday .
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Recommended
Jan 11, 2024
Excellent customer service
I found Los Banos store as one of the best stores I ever visited. The store manager: Chris and the pro desk associates named: Frank, Christina and Jovanna provided very professional, cordial, friendly and helpful customer service. The associates of the store are very friendly and professional. I would definitely recommend this store to my friends as well.
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Recommended
Dec 10, 2023
Great customer service
I bought flooring and Yasmin G was great in meeting my needs. Excellent service and kudos to her work ethic
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Recommended
Nov 14, 2023
Excellent customer service
I went in and was immediately greeted by an associate in the front. I was offered assistance from the store manager and was able to get an item that was out of stock at another store. The store was also very clean and organized.
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Recommended
Oct 24, 2023
Inconsiderate and unfair staff
I bought a primed wooden door 10/23/2023@ 1109 am.The staff I asked did not lead me to correct item.When I get home and noticed item was damaged tried to return 10/232023 @ 700 pm evening shift..Did not accept saying it was damaged
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Oct 6, 2023
Clean
Store is clean organized and fully stocked
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Recommended
Jul 13, 2023
customer service
this young man cristian gave me no hard time at all great employee.
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Recommended
Jun 30, 2023
Friendly Staff
Whenever came in to order materials I needed for my big projects, Frank and Javanna help me out and I came out always satisfied. For small purchases, I'd love to come to Tania as she's very helpful and friendly. Joe, Giselle and other staff member i forgot their names are cool too.