#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(860)648-6407

Rental Center

(860)648-6470

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

80 Buckland Hills Dr

Manchester, CT 06042

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.5 out of 599 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (599)
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Showing 1-30 of 599 reviews
Another pleasant experience
I just needed furnace filters and leaf bags this time around. Our Home Depot is always a friendly place to visit.
by
    • Recommended
    Great Customer Service
    I am building a shed and I went it with the ambitious task of gathering all the supplies I needed all at once. I was quickly overwhelmed and thought about abandoning the project all together. That is went Davon asked me if I needed any help (to which i needed ALOT), but he helped go through everything I needed and helped me load all the lumber onto my 4 carts and reload it into my trailers. Just as impressive was Francesca as the cashier. She was thinking ahead to how the best way to check out everything was and how to get it to my car without trekking it all through the store. Her support was the reason I was able to finish gathering what I needed so I could start my project. You will not get this service anywhere else!
    by
      • Recommended
      From plumbing to lumber
      I have been in and out of this store for a two month period almost everyday. These employees are the hardest working I’ve seen. Even if they didn’t work in that area they walked you to it and helped you load it right down to giving up part of their break to help you load your vehicle. Thank you so much!
      by
        • Recommended
        Great staff
        An individual can get overwhelmed among the many aisles and shelves but friendly and customer centric staff makes all the difference. The best staff in home improvement work at the Manchester CT home Depot. Keep up the good work.
        by
          • Recommended
          Knowledgeable sales staff
          Knowledgeable and friendly sales staff
          by
            • Recommended
            Great customer service
            One thing I can say everyone is willing to help a customer that’s awesome
            by
              • Recommended
              Poor check out experience, very unprofessional
              The amount of time I wait, to be checked out a person that was more worried about another employee taking two breaks before her. She yelling to another employee behind her, so I had to keep repeating my order, prolonging my check out. The whole check out was very unprofessional, and didn’t feel like I was helped properly.
              by
                Great store
                Very pleasant employees and a great store, hard to find product.
                by
                  • Recommended
                  Customer service
                  Waited 25 mins in the tool section for an associate to finally show up with an attitude to unlock the shelves.
                  by
                    Disappointed
                    I’ve always shopped this store however after my last experience I’ll be using Lowe’s across the street. The male employees in the gardening and plumbing area have a total disregard for woman and openly showed it by ignoring me and a brand new employee and I was ridiculed in the plumbing dept for not bringing in a hose adapter to show the employee. Meanwhile the hose adapter was for a garden hose which both gardening staff said was in the plumbing dept. when I’m fast it was not. This entire visit to the Manchester store was terrible!
                    by
                      My home depot experience
                      I love shopping at Home Depot when you have staff on the floor that is friendly and knowledgeable about your floor.
                      by
                        • Recommended
                        Friendly and knowledgeable staff
                        I only went in for a few things but there was a gentleman working in the garden department (I didn't get his name but he had a lot of tattoos) that was very helpful. He stopped what he was doing and walked me to the aisle I needed to be in and answered my questions and was just very helpful.
                        by
                          • Recommended
                          Great customer service
                          Home Depot folks are always friendly, knowledgeable and helpful!
                          by
                            • Recommended
                            18Volts 16” Roy I lawnmower
                            Bought it this morning. Can’t wait to start using it after charging the batteries. Taking it out of box and doing minimal assembly was easy to do. Hope it gives us years of excellence!
                            by
                              • Recommended
                              Great features indeed
                              Things that I bought from Home Depot are worth it. Great quality products.
                              by
                                • Recommended
                                Cutting a shade
                                More experience is needed in this department
                                by
                                  Check Out
                                  Thank you so much for all your help with the check out process yesterday during our shopping visit. Mily and Erin helped us resolve the issues. They were super helpful and professional. Thanks again!
                                  by
                                    • Recommended
                                    my go to home project store
                                    been doing some pumbing work at my condo soon will be replacing my eletric boiler and will get all my parts at the home depot yes baby
                                    by
                                      purchased garage door opener with installation
                                      I purchased a garage door opener with installation and 7 days later I have not heard when it will be installed after contacting Home Depot and the installation company
                                      by
                                        Returns by Charles at 8:11 am 1/23/23
                                        I observed Charles being very gracious to the gentleman in front of me at returns. He was equally as gracious to me.
                                        by
                                          • Recommended
                                          Great Employees
                                          Sales representatives are very friendly.
                                          by
                                            • Recommended
                                            Great Customer Service
                                            I was having a hard time locating some weatherstripping tape that I had seen on line. One of the supervisors looked it up for me and located it on an end cap that I had walked right by (LOL!) on my way to where most of the weatherstripping materials are located. He then walked me right to the display. Very helpful!
                                            by
                                              • Recommended
                                              Gary is amazing!
                                              Gary and Ricky/Rich went above and beyond to help me. I am more than satisfied
                                              by
                                                • Recommended
                                                Great service
                                                My time there was great , helpful staff, kind!!
                                                by
                                                  Forcing self checkout
                                                  This home depot is forcing the use of self checkout by not having csr on duty to run a register.. It's not a customer's job to ring out your product. You want to be a big box retail outlet then out staff on to do the job instead of forcing your customers to do a job they do not like to do or if u r doing this then give the customer a percentage off the sale for being one of your employees for that time frame.
                                                  by
                                                    Second worst experience at Home Depot
                                                    I went into Home Depot to buy a refrigerator asked for help in the appliance department and was told no one is working over there. So I had to pick up Vissani fridge by myself 7.1 cu.ft and load on cart. I go to check out and the employee starts scanning and goes to check out I ask to use my pro extra ID employee told me it’s to late and she she has nothing for me. So I go to customer service and the same employee follows me there. Only I was down with customer service I asked for help loading it in my car. The say the called someone, I wait no one came so finally they tell me they are at self check out. I wait there no one comes so I wait out for the no one comes. I went back in the store for help Roberta starts yelling in pointing in my face that the store is closed, I was try to explain that I still needed help she didn’t want to hear it, so I spoke to another employee for help. This is the Second time this has happened to me in Manchester Home Depot, first time with my 2 yr old daughter. The store employee pretty much holds me hostage In the store with my daughter blocking the exits. I don’t know if is the way Home Depot trains, it’s employees.
                                                    by
                                                      Poor Customer Service
                                                      never have i had such a poor experience at a home depot. noone cares about doing their job, people are lazy unmotivated and don't listen! Rich the Manager was a good dude
                                                      by
                                                        The workers at this store are so helpful.
                                                        I shop often at this Home Depot and they always have what I’m looking for.
                                                        by
                                                          • Recommended
                                                          Friendly and fun customer service
                                                          As a woman I hate going to Home Depot. However, I had the most fun experience with the cashier there, Maria. We discovered we were the same age and exchanged a few stories. And not once did she mention a hammer or nail, LOL overall the store is super friendly and everyone there is so helpful.
                                                          by
                                                            • Recommended
                                                            Super friendly
                                                            Was going to self checkout and an employee told me she would check me out. She was upbeat and friendly!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 599 reviews

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