Reviews for Manhattan West 23rd St #6175

The cashier (Shantasia) and the supervisor (Nadia) were very kind and helpful and that made my morning feel awesome.

On a Monday night, I wanted to search for a new addition to my home. JAMES saw me struggling to carry the soil, peat moss, pot, and plant. He immediately asked if I wanted help, carried items with me to the cashier, and then offered to help me plant my corn plant. My night went from busy to magical through his act of kindness, thoughtfulness, and humor. Thank you to JAMES and Home Depot for an incredible service experience.

Today I received the best customer service from a lovely cashier named Nikoletta. She was so very kind and helpful with getting my plants into bags. Her courtesy went a long way for me and I really appreciated the quality customer service!!!

I was looking for light bulbs that are discontinued. I almost had to go to the Nuthouse, the 24 hour hardware store on 29th street where they would have been super expensive.. I was so happy to find them at my local HD.

Grace in the garden department, made my day today. She makes me proud to be a New Yorker and know there are courteous individuals that respect you as a human being.

I bought this flower for my grandmother December 30th 2021 and she loves it so much

I use Odoban disinfectant to keep all surfaces clean and safe. I also use it in my wash to keep the clothes soft and fresh smelling. I’m so glad they keep it in stock. It’s great for Pandemic cleaning. Not a bad price either. $9.99/gallon.

It's by far the BEST home improvement retailer I've come across- whole store super clean, products kept well organized in shelves or other places, reasonable spaces in between isles, fantastic customer service....u name it all! I visit the garden department often (as compared to others). If u're a lover of plants, u'll understand if I tell u, The Home Depot has very low prices....as least as compared to ALL places I've visited here in Manhattan...and boy, they're beautiful

I bought a Sonos today and there was a brick in it

Excellent service provided at this location. Pleased with products purchased.

I love going to Home Depot because I always find what I need the majority of the time.

I always come to this location for my boss, I would have to say out of this entire store. Maybe one or two people go out of their way to assist me. A gentleman “Eddy” in lighting, and this other elderly lady but I haven’t seen her in a while. Store should hire more people like them, and stop letting homeless people use restrooms with your paying customers and more items on sale.

I BOUGTH SO MANY THINGS IN HOME DEPOT THAT I CANNOT NAME ONE THING THAT I DID NOT LIKE AND THE RETURN POLICY IS EASY AND EXELLENT

I used to love this store! Yesterday’s experience made my visit there a disappointment.

I came to the store to buy three small items to repair my grandkids' toys. Will in Hardware took the time to find the right pieces for me and talk me through how to make sure they worked. It was a very small purchase, but he demonstrated only caring that I got what I needed to get the job done right.

I was greatly surprised by the courteous and helpful employees at this site! Great shopping experience overall!

I’ve been searching for my items for over 2 months at other stores with no luck until I came out to your Manhattan store with all of your kind, patient Employees. Thank you for my beautiful experience. Keep up the good work. You Rock!

Eli was a great customer service technician

just nowNEW-Edit Delete Best service from the staff at this location. Anna, despite physical challenges, walked through the store with me to quickly locate needed items. Nicole and James were equally exceptional. Jorge is very knowledgeable and takes pride in his work. Service was stellar right up to cashier Ricardo. This location is top notch.

I would only recommend this to a coworker I hate. To be fair most of the staff was very nice and knowledgeable about the products and locations of them. Then I approached the wicked witch of winter. When I got to check out the cashier Maresha (who was not friendly ) made no attempt to help process my card that was having trouble… I had to ask. Then she just walked away when I cased out. Didn’t offer me a bag. I chased her down and asked for a bag - the other cashiers were busy. She told me “they not free” I told her I still want one. Since I had 17 times to carry. She told the other cashier and walked away again.

I bought a lovely gardenia plant at the store and was guided through various plant options by an employee by the name of Grace; her advice was very helpful in determining my selection.

Convenient to get to . Also very clean !

The cashier called Nahyomi was great! She packaged my boxes up really well so I could walk home.

Highly recommend this location. Exceptional overal service

This store is terrible! Everything is locked away and there are very few people with keys to unlock or open the areas with the items you need. Customer service is horrible! The poor attitude of the workers is exhausting!

In rehabbing my daughters apt, I have found this location to have some Of the best staff I’ve ever encountered with HD. I’m from Atlanta and have been a long time stock holder and customer of several locations there, but I have been consistently blown away by the service of this location! The staff here have the secret sauce!

I bought here recently and had quite a large amount of material to purchase. They were so kind and helpful, and we got pretty much everything we were looking for!

I had a small $10 issue which just needed a particular type screw. Everyone helped as if my I had a $10,000 project:)

Every visit is worthwhile to Chelsea Home Depot.

My visit to this store was actually fun. The manager Jermaine in the plant department, knows his plants and was both extremely pleasant and kind . Will be back !