#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(865)981-7661

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

943 Foothills Mall Dr

Maryville, TN 37801

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Customer Store Reviews

  • 4.8 out of 941 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (941)
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Showing 1-10 of 941 reviews
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Was told that if the tool box I was buying didn’t fit I could put it on will call. Upon trying to get it to fit one of the loaders went to move it on the ground and the other loader hadn’t grab the tool box. It’s possibly scratched. Won’t know until I pick it up tomorrow on 12/1/23. After we noticed it wouldn’t fit I took it to customer service to where I was told it would have to be refunded and then recharged to my credit card to be put on will call. They finally did another route. When I left the store at 9pm I checked my car and notice that the door jam in scratched (paint completely gone) where two of you loader wouldn’t pick up there end high enough trying to load the tool box in my car. I held my end easier than two of them together. FYI my car is a 2024 Toyota Camry with only 4000 miles and a special paint code. I want my car fixed. Other than that the store employee would got the tool box down from the top shelf and the cashier who check me out before all of this where great.
by
    Great Store/ Friendly Employees
    I purchased a Ryobi 40 volt 15 inch string trimmer about a month ago , first electric trimmer really surprised me. Plenty of power good battery life and recharges fast. Employees were helpful explaining the features. After using on my 2500 feet of fence row I was extremely impressed. Now I'm looking forward to purchasing my first 80 volt lawn tractor.
    by
      • Recommended
      Purchased a new range
      Customer service was awesome. Was able to purchase the range and save some $$ in under 15 minutes.
      by
        • Recommended
        Excellent, friendly assistance
        The employees at Home Depot are very friendly and helpful, always willing to assist with anything you need and are happy to do so. I enjoy shopping here and always know someone will greet me with a smile and ask if I need any help. This is very rare these days and is an excellent model for a store to base its self on.
        by
          • Recommended
          The staff is very knowledgeable
          Everytime I shop here I am amazed that whenever I ask an employee where something is they always know exactly where to find it! They almost always have what I need.
          by
            • Recommended
            Employees are very professional.
            Just want to say thank you for having Megan from customer service on your team.she is very professional and knowledgeable. Employees like her is the main thing i shop at your store.
            by
              • Recommended
              Great place to shop !
              I love Home Depot and would love to win a shopping spree there.
              by
                • Recommended
                No more good advice from retired tradesmen
                I went through three employees that knew nothing about the products of the department they were working in and they couldn't access the info on their phone. I finally got a retired tradesman that knew what he was talking about but then found out that the product selection was garbage! Also they have taken out all of the manned checkout stations except for two, and have minimize the employees to match this new effort!
                by
                  Home
                  I've been to this store many times this year and some employees recognize me and greet me like I'm at home with a true desire to help me find all I need. They always offer help with loading my truck when nessisary. Highly recommend people to visit this store! Thank you Brent
                  by
                    • Recommended
                    Staff is real friendly and helpful.
                    Staff actually comes to you and asks if they can help.Instead of you having to search the whole store to try to find help
                    by
                      • Recommended
                      Showing 1-10 of 941 reviews

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