#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(718)692-7404

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Location

5700 Avenue U

Brooklyn, NY 11234

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Upcoming Workshops

Customer Store Reviews

  • 4.5 out of 417 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (417)
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Showing 1-30 of 417 reviews
Easy Returns
Returns associate greeted us nicely and was helpful and efficient.
by
  • DIY
  • Verified Purchase
  • Recommended
Great Store, Close to my Home
Easy to find every thing that you looking for, All Associate helping if you have any questions
by
  • Verified Purchase
  • Recommended
Nice store experience
Our family's in-store experience was very positive on 6/30/16. Sharon provided excellent assistance with our search for wood flooring. She helped us calculate the number of boxes we would need, ably got helpers to put boxes on the cart (and the 2 gentlemen who helped her were very polite too). Sharon helped me checkout items purchased and maintained a friendly, courteous and helpful manner throughout our in-store experience. it was also great that more than enough good-quality materials were on the shelves to meet our needs. Thank you, Home Depot Team!
by
  • Verified Purchase
  • Recommended
store experience
I was very happy with the help I received. I will recommend to everybody this store.
by
  • Verified Purchase
  • Recommended
Good but could be great
They tend to have the items I need in stock and most of the employees are friendly and helpful but the checkout experience is horrendous. Focus on improving all aspects of your store, Home Depot.
by
    • Recommended
    Best Service in Brooklyn!
    Courteous, quick, and helpful!! Amazing Staff !!! This store goes above and beyond to help with products & questions! They go out of their way to help you find the right tiles, the right plant supplies, the right paint! I have only had GREAT experiences at this location !
    by
    • DIY
    • Verified Purchase
    • Recommended
    Always satisfied with customer service
    I'm always offered assistance when I pass an employee and they are friendly. The difference in customer service is the determining factor (for me) between HD and Lowe's. I don't get that type of treatment at Lowe's. I receive it and appreciate it every time I go to Home Depot.
    by
    • DIY
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Great Shopping experience
    My reasons for visiting the store was primarily to pick up an item purchased online.I was rather pleased and surprised with the efficient way in which the store associate/attendant was able to attend to me . I must add that she was quite pleasant and mannerly. I was also able to make a purchase of flower plants and the checkout went quite quickly and smoothly. Overall an A+ grade for them
    by
    • Verified Purchase
    • Recommended
    Example: Great store experience!
    The employees was helpful and the cashier was friendly. The store was will stock and easy to find materials.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Excellent experience !
    The store was clean, stuff was friendly and motivated to help.
    by
    • Verified Purchase
    • Recommended
    Excellent place for all your building needs
    Great Staff, positive attitudes, neat and clean environment, knowledgeable Team!
    by
    • Pro
    • Verified Purchase
    • Recommended
    Cashier Linda LXU1413
    The store was clean and salesperson was helpful,but not much to choose from. Cashier was friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    fond everything that i went for
    the store was clean and each isle that I needed to go was stocked with the thing I needed
    by
    • Verified Purchase
    • Recommended
    I love shoping Here great staff.
    Well mannered and helpful staff, which help make shopping a joy.
    by
    • Pro
    • Verified Purchase
    • Recommended
    Great store to shop at.
    The store was clean, and the associates were very helpful when assistance was needed.
    by
    • Pro
    • Verified Purchase
    • Recommended
    fan of homedepot
    Everything was in place and the store is always clean. Found what we needed with help of an employee Laundry and cleaning supplies are also a good buy here. Checked out floor tiles many options and great prices.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Great Location, great prices
    Location is great. More incentives to customers. Check out, not helpful
    by
      • Recommended
      I do all my general hardware shopping at Home Depot
      I only had one problem. I used the self checkout station and requested additional cash. One of the bills I received was a $1.00 bill instead of a $20.00. I received no satisfaction from management.
      by
      • Pro
      • Recommended
      perfect place to get all you need
      i found everything i need very fast, the staff was very helpfull
      by
      • Recommended
      store
      small but helps a lot it has almost everything u need
      by
        • Recommended
        Best experience ever at mill basin store
        I was looking for sliding closet door slabs. Bella post the mill work specialist was standing at the front of the isle and said "can I help you?" Very unusual at this store to hear those words. I usually see that assistance in florida! She introduced herself and shook my hand. Found me my item and checked me out right away. This store improved significantly!
        by
        • DIY
        • Recommended
        Great Store
        Great service and great prices, I couldn't ask for anything better.
        by
          • Recommended
          Shakim was very helpful and friendly
          Store is very clean, Shakim was very friendly and helpful. B
          by
            • Recommended
            pleasant experience
            The store was well kept well lit and everything was in order, I had a good good experience
            by
              • Recommended
              GREAT STORE
              GREAT SALES PEOPLE. EASY. HELPFUL SALES PEOPLE. FRIENDLY. KNOWLEDGABLE.
              by
              • Pro
              • Recommended
              Great experience at the store.
              The store was in good order and it made it easy for me to buy the different items I needed.
              by
                • Recommended
                Great Store Experience
                As soon as you enter this store you are warmly greeted with a good day, how do you do. The staff is courteous and eager to help, knowledgeable about the products and even willing to assist in the self check out line if you are unable to lift/hoist a product to be scanned. Before you walk out of the door, you're asked whether you found everything you were looking for and wished a good day Overall, this seem to be a family friendly atmosphere where great emphasis seem to be placed on customer satisfaction. Great customer service.
                by
                • Pro
                • Recommended
                excellent
                Paint doors lumber electrical hardware garden Paint doors lumber electrical hardware
                by
                  • Recommended
                  Easy shopping experience
                  The associate (Shawn) helped me with numerous items that I needed, and even walked with me to the checkout counter to make sure that everything went smoothly. Thanks Shawn!
                  by
                  • DIY
                  • Recommended
                  Awesome
                  The bees knees, the crows flows, the one to go to, simply the best
                  by
                    • Recommended
                    Showing 1-30 of 417 reviews

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