#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(402)325-4502

Rental Center

(402)325-4508

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3300 N 27th St

Lincoln, NE 68521

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 440 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (440)
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Showing 1-30 of 440 reviews
If you are looking for tile I recommend you ask for Rhonda Decamp. She has an eye for style and c...
If you are looking for tile I recommend you ask for Rhonda Decamp. She has an eye for style and color. She helped me for hours picking colors and tile for our bathroom remodel. She knows the department and will help you with accessories too. You can tell she loves her job.
by
  • Verified Purchase
  • Recommended
Enjoy shopping at this store.
Enjoy shopping at this store.
by
  • Verified Purchase
  • Recommended
EXCELLENT SELECTIONS GREAT PRODUCTS FANTASTIC SALES REPRESENTIVES AND THE ASSOCIATES HERE ARE FAN...
EXCELLENT SELECTIONS GREAT PRODUCTS FANTASTIC SALES REPRESENTIVES AND THE ASSOCIATES HERE ARE FANTASTIC. ONE OF THE BEST STORE IVE BEEN TOO WHEN IT COMES TO CUSTUMERS SERVICE
by
  • Verified Purchase
  • Recommended
Make sure the paint department has put the lids on properly. Picked up the paint and the lid cam...
Make sure the paint department has put the lids on properly. Picked up the paint and the lid came off and dumped all over coats, shoes, jeans, sidewalk...what a mess! And I didn't have enough paint to paint the whole bathroom. very frustrating!!!
by
  • Verified Purchase
Very friendly and good customer service
Very friendly and good customer service
by
  • Verified Purchase
  • Recommended
This store could be a great store, but as it is, it is just average. There are never enough assoc...
This store could be a great store, but as it is, it is just average. There are never enough associates in the store or in specific departments to adequately assist customers. The associates that are there are stretched way too thin, covering multiple departments. Often times the shelves are not adequately stocked or an item it way too high for a short person to get. The store seems dirty and unkempt compared to the South store, though the South store also suffers from "not enough associates". The associates that are there were friendly and helpful, often having to pull double and triple duty covering several departments. I don't know what THD is attempting to do by reducing coverage, but it certainly is NOT customer service!!!! You can't sell things if they aren't on the shelf and they aren't on the shelf if you don't have enough associates, and you can't help customers if you are covering two, three or more departments. Get more associates on the floor!!! THD is supposed to be about customer service. Prove it!!!
by
  • Verified Purchase
  • Recommended
Picked up a new Honda snow blower at the north store and they even unboxed the last one and got i...
Picked up a new Honda snow blower at the north store and they even unboxed the last one and got it ready to go. Excellent service!!
by
  • Verified Purchase
  • Recommended
I really liked there were employees in the area I was shopping. Didn't have to go searching for s...
I really liked there were employees in the area I was shopping. Didn't have to go searching for someone. The appliance specialist who helped us was very knowledgeable & helpful. I feel like Home Depot had the best deal on ordering our kitchen suite of appliances.
by
  • Verified Purchase
  • Recommended
extremely nice, friendly, and helpful staff. home depot is one of my favorite and best stores
extremely nice, friendly, and helpful staff. home depot is one of my favorite and best stores
by
  • Verified Purchase
  • Recommended
Always very helpful and products are always in stock.
Always very helpful and products are always in stock.
by
  • Verified Purchase
  • Recommended
Pete was very helpful This store is always neat, I can find the things I am looking for and the s...
Pete was very helpful This store is always neat, I can find the things I am looking for and the staff is always friendly and helpful.
by
  • Verified Purchase
  • Recommended
Ryan Yates was very helpful with our purchase of our fridge. Thank you for your patience
Ryan Yates was very helpful with our purchase of our fridge. Thank you for your patience
by
  • Verified Purchase
  • Recommended
We always find what we need and there is always someone around when we have questions. Our cashie...
We always find what we need and there is always someone around when we have questions. Our cashier Carla was very helpful.
by
  • Verified Purchase
  • Recommended
The staff are helpful and most of the items are there and I don't normally have to go elsewhere. ...
The staff are helpful and most of the items are there and I don't normally have to go elsewhere. But the personal that operate the saw in the lumber area seem to have issue with cutting a size within 3/16 or account for the thickness of the blade and hang up a sign saying that they don't do precise cuts.
by
  • Verified Purchase
  • Recommended
My visit to this store was one of the most satisfying experiences at a similar type store in a lo...
My visit to this store was one of the most satisfying experiences at a similar type store in a long while. I needed to purchase faucets for our dual sinks in our main bathroom. I was approached by employee Doug Schulz to see if he could help me locate what I needed. He showed me where the faucets were and I stated that I hoped my wife would be happy with what I would purchase. I never thought of doing this, but he suggested I could take a picture and send it to her before I made the purchase. While I was doing that, which turned out to be a really good idea, he went to locate the water supply lines I needed to complete the project. After that he assisted me in locating the ProSika self-leveling caulk I needed for cracks in my driveway. Mr. Schulz was very knowledgeable, professional and especially friendly in ensuring my experience was the best it could be. Thanks Mr. Schulz!!!
by
  • Verified Purchase
  • Recommended
If you need something that is kind of difficult and may take some work to accomplish- Ask for Ri...
If you need something that is kind of difficult and may take some work to accomplish- Ask for Ricky Grass- He works in flooring and kitchen layout and cabinets. Everyone In this store was nice and very friendly, and the store appeared neat and clean. Lady at the door gave friendly greeting and cashier was ok, I worked as an executive with a NY Stock company. I would put this employee in a job where he reaches and has more responsibility. He is smart, capable, customer oriented and highly intelligent. Capture his capability and put it in a position where he makes more money for the stock holders. He is a gem.
by
  • Verified Purchase
  • Recommended
Store was under renovation, employees stand around, always have to wait for help, phone service s...
Store was under renovation, employees stand around, always have to wait for help, phone service sucks and so does the website, prices are a little high
by
  • Verified Purchase
  • Recommended
I had an excellent experience when purchasing new appliances.
I had an excellent experience when purchasing new appliances.
by
  • Verified Purchase
  • Recommended
Jed Wagner was supportive an answering the few questions we had. He spent time going over the de...
Jed Wagner was supportive an answering the few questions we had. He spent time going over the delivery process that was very helpful.
by
  • Verified Purchase
  • Recommended
Clean and organized, staff helpful. Prices are a little higher but name brands and you get what y...
Clean and organized, staff helpful. Prices are a little higher but name brands and you get what you pay for
by
  • Verified Purchase
  • Recommended
Very helpful employees and they treat their customers great!
Very helpful employees and they treat their customers great!
by
  • Verified Purchase
  • Recommended
The employee named Maryette was fantastic. Very helpful.
The employee named Maryette was fantastic. Very helpful.
by
  • Verified Purchase
Super friendly associates!!!!!!!
Super friendly associates!!!!!!!
by
  • Verified Purchase
  • Recommended
I compaired prices online between Home Depot and another store. I liked your brand. Went in and...
I compaired prices online between Home Depot and another store. I liked your brand. Went in and found what I needed and did auto checkout. I was in and out within a min period. Great store I'll be back. G
by
  • Verified Purchase
  • Recommended
Helpful and friendly staff, pointed out my best options to save mony
Helpful and friendly staff, pointed out my best options to save mony
by
  • Verified Purchase
  • Recommended
Always helpful like the store layout . Always have what I need.
Always helpful like the store layout . Always have what I need.
by
  • Verified Purchase
  • Recommended
This store needs live cashiers to check people out. The self checkout should be only used for bac...
This store needs live cashiers to check people out. The self checkout should be only used for back up for long lines. People need jobs.
by
  • Verified Purchase
  • Recommended
Employees were great store was clean knew were everything was guided me the whole time was excell...
Employees were great store was clean knew were everything was guided me the whole time was excellent to go there
by
  • Verified Purchase
  • Recommended
This store offers very good customer service.
This store offers very good customer service.
by
  • Verified Purchase
  • Recommended
I AM A SENIOR CITIZEN THAT CAME IN TO BUY THE 2 HANGING PLANTS FOR $10.00. I WENT INSIDE FOR HELP...
I AM A SENIOR CITIZEN THAT CAME IN TO BUY THE 2 HANGING PLANTS FOR $10.00. I WENT INSIDE FOR HELP AN RENEE THE CASHIER CAME OUT TO HELP ME GET THE PLANTS DOWN FROM THEIR HANDING AREA. SHE WAS TO PLEASANT I APPRECIATED THE FACT SHE HELPED ME WITH A SMILE. SHE BROUGHT THE PLANTS BACK IN TO RING UP AND THEN ASKED ANDY TO HELP ME TO MY CAR.HERE AGAIN I WAS HELPED WITH A SMILE ON HIS FACE. I WILL TELL ALL OF MY FRIENDS AND FAMILY WHAT A GREAT EXPERIENCE I HAD AT THIS HOME DEPOT.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 440 reviews

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