Reviews for Naperville #1918

Mums and asters range in size/price from $1.25 to $12.98 Good sized for $3.98, hanging baskets for $6.88! Red, purple, gold, yellow, white...my new place finally feels like home. Helpful employees too: Len was welcoming and kind. Love this location.

Best Home Depot Store ever. Staff is very helpful and courteous. Store is organized and clean. Nice atmosphere and fun shopping enviroment!!!

Nice store and helpful associates!

This is my store. Shop there often. The associates are friendly and helpful.

The store is dirty, shelves are in disarray and the staff is not helpful, actually borders on being rude. I can't recommend this store.

The store was clean, even if very busy, and although the employees were very busy, they took the time to ask if they could help me. I love Home Depot!

Unfortunately the customer service at the store is headed downhill fast. With 25 years experience in remodeling I am constantly amazed at the lack of customer service at this Home Depot store. Frankly, I I suspect they are headed the way of Sears, Kmart, and Montgomery ward. They all thought they were too big to fail!

Awesome hardware experience. Mike H. and Annie W. are very knowledgeable about the items and can assist with your needs and questions. They resolved my problems and spent time until I understood the issues and could install the product myself and I am considered a senior.

I came here today to find something my nephew had lost in the store, and to buy a few things. The staff from one end of the store to the other was beyond helpful and friendly, and made me feel like family. I've never had this experience in such a big store, and it was a real pleasure to be here. The store was impeccable and a well-rounded assortment of merchandise was very nicely presented. The store was busy, but ample parking was still available. I would definitely come here again - these people are amazing :)

Nice store with friendly employees

Marie was awesome help!! Also a gentleman, who's name I don't know, helped me being all my plants to my car and load them!! Very generous!

Very disappointed in the customer service we received. A mistake was made with our cabinet order and it took weeks and countless phone calls to get this resolved. Spent way too much time on hold waiting to talk to someone, being disconnected, and not having calls returned. Now we just learned our counters are going to be delayed because Home Depot didn't respond to the counter company. Our project should be complete and we are still without a bathroom.

Great store, convenient location. I don't remember ever going into the store without being greeted at least once. The people there seem to be eager to help. Prices are usually better than other large hardware chains, and selection is enormous. I have worked with this store on major household projects (complete bathroom upgrade and building a very large above-ground garden among them), as well as the usual (an occasional bolt, light bulb or shelf). The personnel are knowledgeable and helpful. The garden center is hard to beat. Renting a truck is cheap and easy. The Home Depot is my "go-to" place for just about everything for a project.

I have been shopping in this HD for many years, I did observe a lot of change in associates, all are more friendly and willing to help. I placed my order online, All were ready for pickup, and been notified by text. Even the associate who assisted me was one of the best, she was professional and very courteous ,even when needed to change an item did process without any sign of frustration. ( Cashier Ms. Sarah). I had a real great experience. Thank you all, and specially cashier Ms. Sarah

Bill in the tool rental section is great...took a mower in for repairs, fully expecting to leave it...he took the time to give it a look, and the as able to solve the problem on the spot...I will be taking my mower there from now on

Great store and staff. Everybody -I've worked with- polite and helpful.

Friendly and knowledgeable staff. Very customer focused

#1918 Naperville Home Depot is the best supplied gardencenter. Always find plants I need and they are well taken care of ie. Watered and trimmed.

Every employee that I had contact with at this store was helpful, knowledgeable, and made sure that I was completely satisfied. The best home store to shop in the area.

My experience is that the store personal are friendly and knowledgeable and willing to help load my large orders.

Smart insightful friendly help and advice!

The employees here are wonderful. They are pleasant and very helpful. I would definitely recommend this store.

I had a bad experience today, not a single person offered me any assistance as I needed some lumber and crown molding. I was trying make my way to the register after I finally found what I needed with my 2 year old and had to go through an obstacle course just to get there, all the while shoving things back in the isles just so I could get through !

Store is neat and clean. Staff is very friendly and helping. Staff guides to the right place and sometime walk with you to the right place. They did ask questions to make sure you are getting the right item.

David Garcia in kitchen design is very knowledgeable and was helpful in the process of remodeling our kitchen. He met with us a number of times, communicated via email to answer our questions and had many helpful suggestions. We highly recommend him!

Clean and organized Voula, Chris and David are very helpfull

This store is great!!! There are a number of people at this store that are very knowledgeable, helpful and friendly. Many have been there for a long time. I think special acknowledgement should be given to Tim in Kitchen & Bath, Mike and Tony in Hardware, Don in Electrical, Kim in Paint, and Jan in Flooring. They are all the reason I keep coming back to this particular store. Thank you all for your help.

This store is my go to store mainly because they are open at 6am. Plus great employees.

Throughout the store, everyone was helpful with my shopping experience. Everyone approached me with a smile and asking to help, or a good morning!

I like the self-checkout aisles.