Reviews for NE Toledo #3848

Victoria in the flooring department was extremely helpful in assisting me with a large flooring purchase. She was very knowledgeable with handling a Pro account vs. a normal customer order. I called her after the order was delivered to let her know how helpful she was. I also had realized we were shorted some material on the order once it was delivered and she helped get a refund for that material because there was none left at the store.

Paint Department Associate, Anne went above & beyond when I brought in a picture of the way I wanted my dining room table to look. She took a genuine interest in me & the project and spent extra time giving me options, explaining the difference in products, helping me pick the color closest to that picture, etc. Please thank her for me. She made me feel valued & I appreciate it very much.

Was all around amazing experience and customer service was great!!

They had in stock what i needed.

Friendly helpful service, love the new self check outs. Store was clean and well stocked.

Not enough employees to properly run the store. If you need help with something,go to Westgate.

Nice and neat store plus friendly workers...

A great store to shop at

there all verry helful

The associates were all friendly and helpful. It was early in the morning so I had to wait a few minutes as the flooring associate was driving a fork lift helping another department, but he quickly responded and assisted in finding everything this old' lady was looking for. Actually I had all the items on hold at another local home improvement store and repurchased them all at this Home Depo because your prices were better, your choices were point on, and the associate, Norris was the most amazing fella I have dealt with in ages at any home improvement store. And, yes, I called the other store and cancelled the order there...

Norris at the paint counter is THE BEST!!! He truly makes the store worth going to. Kind, knowledgeable, and funny. Best customer service around.

Store is always clean, people are always helpful.

Been going there since it was built...love it

I found the products I was looking for and was very satisfied with the service I received

The employees at the W. Alexis store are knowledgable and approachable. They listen well to the customers. So far they have chosen right the employee to lead us to where the product is that we want to purchase. They put the word awesome in the shopping experience.

ORDERED WASHER AND DRYER.. GOT SUCH GREAT SERVICE WENT BACK AND ORDERED A REFRIGERATOR. THANKYOU HOME DEPOT

ORDERED AN APPLIANCE.. PAPER WORK WAS DONE FAST, EFFICIENTLY, AND CORRECT.

I always like the help there, someone is always available , greeting with a hello , are you finding every thing you need? I always need help!

The cashier Christina is always professional and courteous and willing to go the extra mile to help you out

Survey too long...my survey answers are MY STORE REVIEW.

A little disappointed that I bought a Ryobi 18 volt finish nailer. Few days later opened item and it was obviously previously used. Bought on a whim while returning from Jeepfest in Toledo. Hopefully my local HD will let me exchange this for a new one.

Great store! Clean, knowledgeable staff, upbeat atmosphere!

store was very clean and everyone friendly and polite Thanks

Nicely done, MR KRABS

The employees are always friendly and helpful.The store is always clean and has the items I usually need.

Manager Eric was hostile. Act as if he always have an attitude

This location in particular has a wonderful team of knowledgeable employees in every department. Not only do they know their area, but they are more than willing to go above and beyond to help you find the person or item in other areas to make your home improvement project the best it can be. We have had multiple great experiences here and always look forward to our trips.

Products were easy to find and plenty of products on shelves. Custonmer service was excellent and very friendly

The associate, Chelsea, at the self check out desk was extremely patient and helpful with my check out process. The item was easy to locate after asking your associate for assistance. Applying for a store credit card was so very easy. I look forward to using it for my home improvement purchases.

Great customer service in the paint and flooring departments by people that know what they're doing. Clean store with friendly people.