#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(302)731-3402

Rental Center

(302)731-3408

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1000 Suburban Drive

Newark, DE 19711

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 577 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (577)
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Showing 1-30 of 577 reviews
Great Service!!
The associates at this store were helpful and friendly.
by
    • Recommended
    Friendly Staff
    Latasha provided outstanding service!
    by
      • Recommended
      Light bulb section out of control
      I went to my local Home Depot to get a new matching bulb for my kitchen. It looks as if the particular bulb I need is no where to be found in my area. The entire bulb department has mutated and metastasized. I spent an hour looking for a specific bulb. This used to be easy. You ask if I would recommend. Recommend what?
      by
        • Recommended
        Customer service was top notch.
        Kirk in hardware was super helpful. Couldn't believe how extensive his knowledge was.
        by
          • Recommended
          Very helpful
          I bought a stackable washer and dryer and Jocelyn was very helpful. Even looked up you tube videos to show me how everything works.
          by
            • Recommended
            Always a pleasure
            Staff is awesome!!!!!!!! Ever have an issue, they address it right away!!!!
            by
              • Recommended
              Home Depot in Newark Delaware has FANTASTIC STAFF - the best most friendly!
              There are so many times, and so many of the Home Depot staff that are so kind, helpful, and always there to answer questions and to offer insights and support on top of support! Elle, Gina, Sara, BARBARA and so so many others are the greatest!
              by
                • Recommended
                Horrible
                All items I order to this store come damaged
                by
                  Great Store ! Great employees ! Great Service!
                  From the minute I walked in the store to the appliance department I met staff that all wanted to help ! Olivia -salesperson , Eric -Sales-Barb/Gina customer service ! Thanks so much for having them there !
                  by
                    • Recommended
                    Friendly and knowledgable staff
                    They always offer me good advice, locating the product, and assists with loading if needed. The staff is friendly, patient and courteous. I have shopped at a few other Home Depots in Delaware, and I always come back to the Suburban Plaza location.
                    by
                      • Recommended
                      Home Depot at Newark DE
                      I enjoy going to Home Depot
                      by
                        • Recommended
                        Best home depot store
                        was getting lumber and an associate named Kevin asked if I needed help getting anymore items or load up my purchase. Kevin went put of his way to offer me assistance. Thanks kevin All of the associates at the Newark DE. Store are the greatest. Friendly,helpful. Go out of their way to help you.
                        by
                          • Recommended
                          great customer service
                          The young man in grills and the customer service young woman in customer service worked extra hard to make sure I could get the grill I wanted put together and delivered before the holiday. Now that’s service!
                          by
                            • Recommended
                            A good pkace to shop
                            I was looking for a window a/c unit online and was happy to see the variety of top recommended products available and the reasonable prices. They also had good descriptions of each product so I was able to made a decision based on days, (yes days), of research and comparisons. Delivery was fairly quick and I feel good about my purchase. The staff there are helpful and I know if I have any questions I can ask and they will do their best to give me a good answer. I have no hesitation shopping there and this will not be the last thing I purchase there..
                            by
                              • Recommended
                              Great Service
                              Newark Home Depot is always stock and employees are friendly and helpful.
                              by
                                • Recommended
                                The Ultimate DIY Superstore
                                Home Depot delivers solid value with a vast selection, knowledgeable staff, and useful services for homeowners and professionals alike. Despite occasional crowding, it remains the go-to destination for all home improvement needs.
                                by
                                  Nice Hardware Store
                                  Home Depot 1610 in Newark Delaware is a nice store. Friendly and helpful associates. Well stock. Clean. Well organized. Always a pleasure to visit and see all the terrific stufff.
                                  by
                                    • Recommended
                                    Great service, neat and professional
                                    Had a great experience. Staff was polite and professional and friendly. Would definitely recommend this store. Everything was neat and easy to find.
                                    by
                                      • Recommended
                                      Average Service
                                      Not very satisfied with the service provided. The cashier told me go walk over to customer service for help with gift card. I knew that it sould be resolved without me walking over to customer service. I figured it out without going to customer service. Not sure why I wasn't able to be assisted using my gift card from American Express.
                                      by
                                        Purchase and install of two doors
                                        After I signed a contract and paid in full I received a phone call the next day from Sheri, the customer order specialist that they forgot to add some things to the order and I owe additional $560. She was not very pleasant about it either and “the doors won’t be installed until the balance is paid off”. She spoke to me like I made these mistakes, disregarding the contract I signed and entered the day prior. Also, when they say that install is $750 per door that is very misleading. There is a bunch of charges added on top of that, including every glue and screw they may use and some “points” system, totaling the install of each door well over $1k. Very disappointing.
                                        by
                                          Great employees make this MY Home Depot
                                          The folks at store 2610 are the best always so courteous and knowledgeable. The store itself is always clean. The parking lot never has stray carts roaming the lot. Way better than the other stores around me.
                                          by
                                            • Recommended
                                            LVT Flooring and Bathroom Vanity Choices
                                            I had excellent help from Eli B in selecting and purchasing Lifeproof LVT flooring, as well as a Home Decorators Collection bathroom vanity and a Moen faucet set. He was patient while showing me various options, and worked with me through the checkout process.
                                            by
                                              • Recommended
                                              Very satisfied with staff and products at Home Depot
                                              Will be purchasing more items in the near future to complete my deck project
                                              by
                                                • Recommended
                                                I Like this store
                                                I utilize approx. 6-7 Home Depots in my geographic work area. This store and the one in Glen Mills/Concord Twp. Pa are my 2 favorites.
                                                by
                                                  • Recommended
                                                  Garden center
                                                  Colleen that worked the register in the garden center was so kind and the guy that helped me with the bags of rocks was also kind, very helpful people and very fast. I didn’t have to wait long at all.
                                                  by
                                                    • Recommended
                                                    Comfortable Shopping Experience
                                                    The employees are friendly and helpful, the items are always in stock, and the store is clean and spacious.
                                                    by
                                                      • Recommended
                                                      Always great customer service.
                                                      From the moment I walked in the store I was greeted the customer service agent/cashier Colleen help me find exactly what I looking for
                                                      by
                                                        • Recommended
                                                        Great service!
                                                        Eli, in the appliance department, was a pleasure to do business with and explained everything clearly. He was helpful, efficent and friendly.
                                                        by
                                                          • Recommended
                                                          My trip was amazing
                                                          So I went to this homdepot and.saw wood for so cheap and it was humoungouse
                                                          by
                                                            • Recommended
                                                            Rug had rubber backing as not to slide.
                                                            I’m completely satisfied with the rug. Perfect color.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 577 reviews

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