#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(865)362-8400

Rental Center

(865)362-8404

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2751 Schaad Road

Knoxville, TN 37921

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 502 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (502)
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Showing 1-30 of 502 reviews
Excellent employees
The employees are super knowledgeable about the store and will genuinely help you find what you need.
by
    • Recommended
    Very helpful
    Very helpful and knowledgeable of the store. The lady knew exactly where the product I was looking for was.
    by
      • Recommended
      The best Home Depot Store in Knoxville
      Everyone is always very helpful and friendly at this location :)
      by
      • Verified Purchase
      • Recommended
      Customer Service
      Clean Store! Employee's know where items are in the store..They don't point in the direction, they tell you the aisle number and will walk you right to the item you are looking for. Well stocked too!
      by
      • Pro
      • Verified Purchase
      • Recommended
      EXCELLANT CUSTOMER SERVICE IN PAINT
      Bill in the Paint Dept. knows his job!!! Always get him to help! He is very knowledgeable and has a GREAT eye for color!! Jennifer the Cashier and Brian at the Service Desk was very kind, understanding and professional !! I had an issue with the HD Credit Card Customer Service ( which sucks) and was told the problem on the sales transaction July 4th was my problem. Cashier Brian on the other hand (within minutes of entering the store) FIXED the issue. Come to find out it was no problem for HD to keep a customer happy. I will go back! Just won't use the "Get A Credit Card $25 promo". Canceled my HD Credit Card. They take cash.
      by
      • Pro
      • Verified Purchase
      • Recommended
      nice friendly store
      associates helped me find what i needed and did not act like sales person trying to sell me something but let me look and decide - i liked this alot and very neat friendly atmosphere and cashier was nice too-THANKS
      by
      • Verified Purchase
      • Recommended
      Great Store Experience
      The store was clean and well organized. The employees were all helpful and courteous,
      by
      • Verified Purchase
      • Recommended
      HELP DESK WAS HELPFUL
      QUICKLY FOUND THE HOSE AND BROOM THAT I CAME TO PURCHASE...GREAT STORE LAYOUT
      by
      • Verified Purchase
      • Recommended
      Great Store!
      Love shopping here. Good store, good people. Always have food deals going on.
      by
        • Recommended
        I love Home Depot
        The store is always clean, staff is friendly and helpful! I love Home Depot they make my life easier when I need remodeling and work supplies!
        by
        • Verified Purchase
        • Recommended
        Great
        Store was very clean,will returne here. At check out my wife and commented on Nicole. She is a asset to your store.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Awesome!
        Awesome store, with awesome products and employees!
        by
          • Recommended
          Good ecperience
          Quick and easy experience. I knew what I was looking for and found it quite easily.
          by
          • DIY
          • Verified Purchase
          • Recommended
          Knowledgeable clerk
          Very happy with the assistance I received in the paint department...clerk was very knowledgeable and helpful in us choosing the right product ...
          by
          • DIY
          • Verified Purchase
          • Recommended
          Awesome service
          Great customer service. Would recommend anyone to go to this one
          by
            • Recommended
            another project kick off with Home depot
            I found 3 tile samples and the retaining brick at a great price
            by
            • Verified Purchase
            • Recommended
            Store was too hot!
            Knowledgeable people were available to help guide me to the right products and their location. The store was too hot! Customers wiping sweat, buy what they have to and get out. The additional cost for more reasonable Air Conditioning would be covered by more product out the door. Customers would take more time to shop. This may allow them to find other things that might not been on their list. Most of my visits I'm working out how to "fix" or do something new, and I like take my time to find what items I may need. Also people tend to get "testy" when they are uncomfortable, both customers and employees. Cold natured people can always add clothes, there is only so much hot people can take off, lol
            by
            • DIY
            • Verified Purchase
            • Recommended
            Mission Accomplished
            Extremely helpful and efficient staff. Mixed my paint quickly and assisted by suggesting other items that might be needed for the project.
            by
            • Verified Purchase
            Great Service!
            I was treated very courteously and offered assistance by employees who were just passing by when I was looking at products in the aisles. No one could have been more helpful though, than the employee with whom I worked, to design a remodeling project; he made the time very productive and was helpful in so many ways. I am very impressed with this and will put this store at the top of my list for future projects.
            by
            • Verified Purchase
            • Recommended
            Fantastic Customer Service
            Received timely help from each employee I talked with. From the lady who answers the store phone when I called, to the employee who will be working with me on a home remodeling project, I could not have asked for better assistance. Great store!
            by
            • Verified Purchase
            • Recommended
            good
            good and this is as good as it gets and no more !!!!!!
            by
            • DIY
            • Verified Purchase
            • Recommended
            Most excellent customer service!
            EL Cooper has helped me on two seperate occasions. First, suggesting an HVAC tune-up which ended with the technician finding terrible buildup from the home PO. My unit now runs better, the house SMELLS better and all thanks to a suggestion from EL! This caused me to return to buy a mower. I loaded it up and EL caught me and asked if I needed any help with anything else. We chatted and she helped me through the rest of my visit. She is an asset to your team, and exudes EXCELLENT customer service!
            by
            • DIY
            • Verified Purchase
            • Recommended
            Grt savings!
            Happy to save money by applying for the store card and got approved and took off $25 from my purchase!
            by
            • Pro
            • Verified Purchase
            • Recommended
            As much assistance as the blue store with the same lack of available products
            I've frequented this store regularly for many years, but the availability of associates and selection of products has really gone downhill recently. However, their kids workshop on the first Saturday of each month is the best ran of all the stores in our area!
            by
            • DIY
            • Verified Purchase
            Helpful employees
            The staff is always helpful and most items are easy to find.
            by
            • DIY
            • Verified Purchase
            • Recommended
            Powell Home Depot
            Always find friendly help full associates at this store.
            by
            • DIY
            • Verified Purchase
            • Recommended
            Great shopping experience!
            the store is always clean and the employees are very friendly and helpful.
            by
            • DIY
            • Verified Purchase
            • Recommended
            a most wonderful experience!
            the employee didn't have what i needed in his area - so he took me to the right department, helped me find what i needed, then went with me to the cashier. very helpful, very kind, very knowledgable
            by
            • DIY
            • Verified Purchase
            • Recommended
            the employees are great which makes the store good to shop at
            for if it was not for the great employees being there the home depot would be just another big box store with the same suff
            by
            • DIY
            • Verified Purchase
            • Recommended
            Very friendly staff
            Every time I go into this Home Depot, I'm greeted with smiles and a "hello can I help you find anything". This is every aisle, every employee.
            by
            • DIY
            • Verified Purchase
            • Recommended
            Showing 1-30 of 502 reviews

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