#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(865)362-8400

Rental Center

(865)362-8404

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2751 Schaad Road

Knoxville, TN 37921

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 502 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (502)
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Showing 1-30 of 502 reviews
fantastic resources
My boyfriend and I are avid DIYers and often rely on the team of folks at the local Home Depot for assistance. Everyone has always been very knowledgeable and friendly and willing to assist. From check in to check out, this store provides excellent customer service. Thank you for adding to our community.
by
  • DIY
  • Verified Purchase
  • Recommended
Great store experience
very nice sales associates and they were very helpful.
by
  • DIY
  • Verified Purchase
  • Recommended
#0728 Knoxville
Clean, organized, employees knowledable and helpful, quick check out
by
  • Verified Purchase
  • Recommended
all that I expected at Home Depot! ! !
several associates ask if you need help, whether you do or not, if you do they are happy to assist you. even if it is in another department, most of them know enough to tell you what aisle you need to go to in order to get what you're looking for. that impresses me!
by
  • Pro
  • Verified Purchase
  • Recommended
Every associate was willing to help and most even asked if I needed help
All I needed was easily found and everyone just makes you feel at ease being in this store.
by
  • Pro
  • Verified Purchase
  • Recommended
Very friendly and helpful employees
I shop frequently at store #0728 in Knoxville, TN. The associates are very friendly and helpful. There is usually someone at the entrance to direct me to the right aisle if I am looking for something specific. Returns are easy and fast.
by
  • DIY
  • Recommended
I like my homedepot i go there all the time i would have to be lost not to go!!! what else can i say Ilove Homedepot
they was very helpful i like all the sales people at that store!!
by
  • Verified Purchase
  • Recommended
came in & noticed something I needed, and bought it because of the price
store is well organized, and usually very neat, I like the way it is laid out. Sales associates are always helpful too
by
  • Pro
  • Recommended
My visit was really easy
I had several items to purchase and needed to go to several different sections of the store. Associates in the store were quite helpful and always knew the answers to my questions about location and even use of the items. They were friendly and very helpful.
by
  • DIY
  • Recommended
everyone in the store seemed to be very helpful
store associates know what their doing and are willing to go the extra bit to help anyone who comes in
by
  • Pro
  • Recommended
Great store experience!
store was clean and i found everything I needed. Associates were helpful
by
  • DIY
  • Recommended
Best Store
The store on Schaad Road in Knoxville is the cleanest in Knoxville and has the friendliest staff. I moved further west in Knoxville, but still prefer to travel to this Home Depot to shop.
by
  • DIY
  • Recommended
sales associate in paint , 5 star, sales assoc in flooring 2 star
assoc in paint knew just what i needed but the associates in flooring could have cared less until i approached them to ask about my purchase
by
  • Pro
  • Recommended
Quick & Easy Shopping!
Store was well lit, associates that I came in contact with were friendly and knowledgeable. I was pressed for time on this particular visit and it was really great to find an associate close by and one that knew where everything was that I needed. The cashier at check-out was friendly and had the perfect personality to interact with customers as they checked out.
by
    • Recommended
    Friendly and profesional workers at this store. Made for a happy experience in purchasing the products I needed.
    The paint desk man helped me find the product I was looking for and the cashier was friendly and professional as well.
    by
    • Recommended
    Shopping for sunshinr!
    Associates were available throughout the store if needed. I was shopping for potting soil and potted flowers. Everyone was so friendly and helpful. The cashier had a sunny disposition as well.
    by
    • DIY
    • Recommended
    Greatest Service and Friendliness!
    During my visit to Home Depot, I was greeted by name, and treated like I was the most important part of everyone's day.
    by
    • DIY
    • Recommended
    Employee Helpfulness
    Employee "Yolanda" was very cheerful and professional. She completed my order in a quick accurate manner. I am a returning customer and ask for her because of previous purchases she assisted me with. I got the best prices offered.
    by
      • Recommended
      Great Shopping Experience
      Scales Associates friendly and available to help. The products are in season and fully stocked. All my questions were answered. Clean, friendly family environment.
      by
      • Pro
      • Recommended
      Great Experience
      I came in for interior paint color samples. Wanda ask if she help me find anything and I told her what I needed. She was very friendly and took me to the paint color samples where I got what I needed. She suggested that after I choose my color to use Behr paint for better quality.
      by
      • DIY
      • Recommended
      Awesome Store!!!!
      As a Career & Technical Education Teacher I often have to shop for material for my student's projects. I always go to this Home Depot because the associates are always awesome in their knowledge and readiness to help. The products are easy to find and the store is always clean and well stocked.
      by
      • Pro
      • Recommended
      Great
      Great place forshopping and appreciate they'rehelp
      by
        • Recommended
        Great experience
        Store was clean experience excellent excellent products
        by
          • Recommended
          Tyler in carpet was great in walking me through everything. Also, the guy who came and measured was awesome. In and out and very thorough.
          The store was clean and products easy to locate. I like the layout of this Home Depot store.
          by
          • DIY
          • Recommended
          Good store and great help
          The store was well stocked and the ideas easy to find.People were ready to help anyway they could.
          by
          • Recommended
          Oak Ridge Home Depot
          I had to get some blackout curtains for our living room. There wasn't a lot to choose from, but an associate was very helpful.
          by
            • Recommended
            My Home away from home
            Great staff, great store - i have been shopping here for 15 years and never once had a bad experience :)
            by
            • Recommended
            Awesome place to shop for all needs
            My wife and I enjoy going to Home Depot , we can always find great deals for our needs. Associates are always freindly, helpful and pleased to assist you, from the managers to associates. This is our toy store for building needs. Thank You
            by
            • Pro
            • Recommended
            Check the web site, then hit the store.
            This is about the web site information pertaining to in-store availability. Did a general search for a drill driven water pump. Found several options. The great thing about the web site is it identified the item as being in-store, and included the aisle and bay location. Went to the North Knox location and found the item immediately at the price listed on the web site! Bought the pump and have used it. Thanks Home Depot. My project will get done a lot faster.
            by
            • DIY
            • Recommended
            Amazing store experience!
            The associate that helped us out with our purchase, Steve, was absolutely amazing. He went away above his associate role. He made sure we were completely pleased with everything, and made sure that we had the earliest delivery date! This is not the first time we have had amazing customer service with this home depot, this home depot goes way above to help their customers! We will always use this home depot!!!!
            by
            • DIY
            • Recommended
            Showing 1-30 of 502 reviews

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