Reviews for North Thornton #1548

If you've got the old handle, bring it with you. There are a myriad of choices.

just to let you know that when your looking for a certain anything it's nice that your people help

Thank you for helping us for the concrete at our backyard and delivery was great .

We were helped by Jake in the windows and millwork department , he helps us to pick the right garage door, he was super knowledgeable and takes pride of the work that he does, I would love to have a Jake to work for my company! Also the evening store manager was great as well. This Home Depot is out to go for anything that we need.

Efficient, courteous and knowledgeable ProDesk Staff at the North Thornton store! Highly recommend them with any of your needs.

I went to the store with my husband. He bought a few things using his credit card and email. Days later I got this survey to rate my buying experience. I had the location and tracking off on my phone. Days after the first survey got another request to rate the light my husband bought. He got no requests to do any surveys.

Absolutely rude and offensive individual. Threatened to call a manager to have my girlfriend and I kicked out because we corrected her on how much she was charging us for wood per foot. Extremely unprofessional and I don’t want to go back to this Home Depot because this is not my first experience having a rude cashier there.

Don’t bother having your house keys made on the automated key cutter. Took the keys home and neither worked. Even upon return the lady told me to go to Ace.

This is not a review of a particular product from Home Depot. It is about the store having almost everything I go there for. The selection is great, and products are of good quality. If I have a project that I am not sure how to do, there is always a associate with the knowledge required to get to where I need to be with my projects.

I have bought vegetable plants from HD for about 9 years. These last 2 planting seasons before this one. I did it get the yield from the tomato’s, peppers, herbs, and flowers that I have in the past. I have a masters in Botany, so I am well versed in proper planting and alternating crops. My question is: Have you been getting cheaper quality plants, then in the past? This year I will buy my plants elsewhere. I’ll be back when I hear better results, from friends. BTW I MISS THE HOT DOG GUY 🥲

This location is always well stocked. They tend to have more inventory than surrounding stores.

I always go to this location and I've never had a bad experience, they always see how things are going and if I need any assistance. I will continue to go to this location.

Was in need of a paint match for 9yr old interior walls Was helped by Shannon in the paint department. Absolutely the best customer serve I have experienced in recent years. Competent, Skilled, Diligent customer service.

I wanted to express my sincere gratitude to Collin, the store manager at the North Thornton store. I purchased a large Husky toolbox last week and scheduled a delivery for 11-08. When the driver showed, the toolbox had a large dent in the side, so I refused delivery. I immediately called the North Thornton store, where I purchased the product, and was put in touch with Collin. I explained my issue with the box and told him that I had to take the day off to be here for the delivery, since the delivery window was all day. Collin checked stock and was able to locate another toolbox in the store and had two employees transport the unit to my house and drop it off. I might note that this was at the beginning of a large snowstorm that was going to impact Denver, and the snow had just started sticking to the roadway. I appreciate the that Collin and the two employees went above and beyond to make customer satisfaction a priority, it is greatly appreciated.

This not only is the closest HD to me, but even if it wasn’t, I would still go to this one over the two next closest.

Last Sunday in your Thornton store, Renee, General Manager, and Stephanie in customer service turned a very difficult purchase into a positive experience. You have two fantastic employees that deserve a BIG HIGH FIVE!

We moved from Louisville to Erie five years ago and this has been a vast improvement over the later. Great selection, well kept and always someone with a well respected greeting.

I own a business that purchases 10K+/month from HD. My children have loved coming with me and love the race car carts in fact they call it the “race car store.” But the Halloween decoration are so over the top that one of my children started to cry when I told him we were going in to what all my children now refer to as “the scary store.” I had to promise my children we would only go down aisles away from the Halloween section. I’m all for people having fun with decorations and having choice but if you have kids avoid Home Depot for all of August to October. I know my business will boycott HD for all of Sept and Oct. And to the corporate buyers this is very short sighted it takes selling A LOT of decorations to make up the business you lost with me alone much less other families that feel the same.

I was in the store the other day and couldn’t find any employees to help me. Usually there are one or two walking around but on this visit there were none to be found throughout the store

Associate Coralee always goes above and beyond with her service, much appreciated!

Kayla manager at store 1548, was exceptional, she followed through and gave exceptional customer care and service, I didn't have to go online to complete the order which did not have all the parts, she called another store locally and made my life easier!!

They wasted a day of my work by handovering me a paint which someone forgot to tint. For a day I painted "pure White" instead of "falling snow". They refused to compensate my wasted time laying that they have no gift cards.

The gentleman cutting wire at the wire spools had an attitude, no Tape measure, and moved relatively slow. No sense of urgency when helping. Pretty rude.

Best Customer Service I've ever received . it was consistent throughout the store

I like this store because of the wide variety of merchandise. All employees are friendly and helpful.

Every time I frequent this store - which is A LOT - the staff is always friendly and helpful. The store is clean and well stocked! I fully recommend it for everyone!

Both associates helped me find and check out with a friendly, knowledgeable, and quick response and attitude!

This store is always well stocked and cuntomer friendly

Many friendly staff and many options available to meet items to review and options to purchase.