#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(601)952-1800

Rental Center

(601)952-1804

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6325 I-55 North

Jackson, MS 39213

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 318 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (318)
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Showing 1-30 of 318 reviews
Bathroom Renovation and Upgrade
I thought I would buy a few items one day on my bathroom renovation project. I wound up buying about 90 per cent of materials for that project. Cashiers were friendly and accommodating. The clerks in the aisles was Ted to be helpful. I decided then I wanted to apply for a credit card. From now on I will use HD probably for most of my materials again. I’m very pleased.
by
    • Recommended
    Chest freezer
    I bought a chest freezer On yesterday I'm very happy with my freezer
    by
      • Recommended
      Very helpful staff
      I actually live nearer the Brandon store but the door I wanted was out of stock. The staff at the Jackson store was more friendly and helpful. I will go again if the opportunity presents itself.
      by
        Hobbling Grandmother
        As I hobbled into the store, a young man greeted me & offered a scooter. Then he guided me to the location I needed & helped me select the item I wanted, all the while smiling. As I went to another dept, I was greeted and helped in exactly the same manner. I left feeling like I had met 3 friends who were glad to see and help me. Wonderful!!!!
        by
          • Recommended
          Above and beyond
          The young gentleman Christopher Mims appliance associate Did an exceptional job.
          by
            • Recommended
            Outstanding customer service
            Arianna greeted me as soon as I entered the store. She helped me with my purchase in the most professional manner. She’s a keeper. 5 stars for ARIANNA.
            by
              • Recommended
              Never been to this store....yet I've gotten two emails to review a visit that never occurred.
              What the title says.....stop hounding me for reviews for a visit that never occurred! Something is amiss here. I don't know where the Jackson store even is.
              by
                Builder
                Whenever I visit this door, the employees often have a bad attitude, and there's rarely anyone available to help load my truck, even after spending thousands of dollars on lumber.
                by
                  10/10
                  Excellent customer service ! Will be shopping again
                  by
                    • Recommended
                    No help
                    I remember when HD hired people who were trained in their fields like plumbing, carpentry, paint. Not any more. They only hire people who do one thing. Stock shelves. No knowledge in construction.
                    by
                      The lady in the Pro Shop
                      The lady in the Pro Shop went out of her way to help me. She even gave me the information I needed to help me set up my Pro account.
                      by
                        • Recommended
                        Miss Informed about quantity @ 3 HD location
                        Drove over a 120 miles & still was not able to find the correct quantity HD posted on line. They need to do a better job of posting each locations inventory!!!!!
                        by
                          Buy what is on hand
                          I do not recommend buying anything that has to be ordered.
                          by
                            Great Employees and One Exceptional!
                            I am an old guy and the sales lady in windows and doors, Diamond, went out of her way to help with everything I needed. She alone would make me come back to this store!
                            by
                              Great customer service
                              Chakina gave me superb customer service!
                              by
                                • Recommended
                                Always helpful
                                I work in the Ridgeland area, and I go into this Home Depot probably twice a week at minimum. Every time the employees are helpful and courteous. The rental center has always been great at getting this done quickly.
                                by
                                  • Recommended
                                  I purchased 38 boxes of flooring and only received 32, and basically was treated like I stole the other 6 boxes that I had paid for.
                                  Never will buy anything else from Home Depot
                                  by
                                    Great features
                                    Every thing was great
                                    by
                                      • Recommended
                                      Washing machine
                                      Mr LC was very helpful appreciate his business if I need anything else I would be sure to get the assistance from him
                                      by
                                        • Recommended
                                        Excellent customer service
                                        I was looking for a Christmas tree and it was out of stock everywhere else. I spoke to a customer service employee, Blake, and he helped me with locating a new shipment of trees and I picked it up the same night. Outstanding customer service from him.
                                        by
                                          Satisfied
                                          This store has great people to help you.
                                          by
                                            • Recommended
                                            Excellent variety.
                                            I purchased various items for my home and yard, and I am very happy with my selection of items. My flowers and landscape are beautiful.
                                            by
                                              • Recommended
                                              Retail is no joke!!!
                                              Greeted by friendly employees throughout the store. Restroom sign was visible. The restroom was clean and stocked. Items were priced prominently on the shelves. I did notice plants being trashed that I would have purchased at markdown.
                                              by
                                                • Recommended
                                                YOU ROCK
                                                Your staff was very helpful and polite Jarrod was extra special, He took the time to get me what I need and loaded in my SUV which was very challenging .Also a special thanks too Kelivn, Ryan C. and Ty W. You guy's ROCK!!!!!
                                                by
                                                  • Recommended
                                                  I felt attended to here.
                                                  The people at this store were attentive to my questions, and I felt seen and heard here. I needed my questions answered for a project, I wanted someone to listen and respond with their full attention. They did that here. Thank you.
                                                  by
                                                    • Recommended
                                                    Drawer slides
                                                    Shopped this store about a week ago and I was so satisfied with the help I received. Every person I talked with was helpful. Hasn’t always been the cases. In the past I’ve encounter employees who were more concerned about talking and visiting each other than helping customers. And if I managed to get their attention it was met with attitude. So much much much better. Thank you.
                                                    by
                                                      • Recommended
                                                      GREAT HOME DEPOT
                                                      You will get great service at this Home Depot... if you want to be treated right, go here.
                                                      by
                                                        • Recommended
                                                        HOME DEPOT
                                                        I bought garden plants to plant, the selection of plants to choose from was great, Always look forward to buying my plants from Home Depot
                                                        by
                                                          • Recommended
                                                          Customer service
                                                          Ms Sarai had excellent customer service. Need more cashiers like Sarai.
                                                          by
                                                            • Recommended
                                                            1 found this review helpful
                                                            Bilingual Employee offers great customer service in two languages.
                                                            I needed help using my pro points and he finished helping another gentleman who spoke Spanish. They seemed to have a great interaction! Then he was able to help me download my Home Depot App and use it to redeem my Pro points so I could use my coupon. Thank you!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 318 reviews

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