#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(248)305-7833

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

39500 W 7 Mile Rd

Northville, MI 48167

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Customer Store Reviews

  • 4.6 out of 660 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (660)
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Showing 1-30 of 660 reviews
Great customer service. Mike Stephens went above and beyond to help me with a bathroom fan insta...
Great customer service. Mike Stephens went above and beyond to help me with a bathroom fan installation.
by
  • Verified Purchase
  • Recommended
I have been shopping at this Home Depot for 16 years. During that time I have learned a lot from ...
I have been shopping at this Home Depot for 16 years. During that time I have learned a lot from employees as they quizzed me for details of my needs. Their recommendations usually work out well. And when I have a problem with an item, they work with me to correct the situation either with a different product or with different use of it. Employees are always pleasant, and shelves always seem to be well stocked. Item location signs are explicit, and the store is kept neat and clean, never cluttered aisles or items out of place. Managers are cheerful and helpful when I need something special. It's the perfect home improvement store for me, and I'm glad it's close to home.
by
  • Verified Purchase
  • Recommended
store needs a rental dept !!!
store needs a rental dept !!!
by
  • Verified Purchase
  • Recommended
I frequently shopped at this particular Home Depot until I moved out of the area. I was near this...
I frequently shopped at this particular Home Depot until I moved out of the area. I was near this store and needed to make a purchase so I stopped. I have always found the staff in the Northville store to be friendly and helpful and this visit was no different!
by
  • Verified Purchase
  • Recommended
I am always happy with the service and products here. Whenever they don't have what I am lookin...
I am always happy with the service and products here. Whenever they don't have what I am looking for, I am able to order it.
by
  • Verified Purchase
  • Recommended
Myron went above and beyond to assist me in devising a way to fit a storm door to the frame of my...
Myron went above and beyond to assist me in devising a way to fit a storm door to the frame of my front door.
by
  • Verified Purchase
  • Recommended
YESTERDAY, I RECEIVED ABOVE AND BEYOND GREAT CUSTOMER SERVICE FROM MIKE T. IN CEILING FANS!
YESTERDAY, I RECEIVED ABOVE AND BEYOND GREAT CUSTOMER SERVICE FROM MIKE T. IN CEILING FANS!
by
  • Verified Purchase
  • Recommended
The store staff is consistently helpful and supportive. This is my favorite Home Depot store!!
The store staff is consistently helpful and supportive. This is my favorite Home Depot store!!
by
  • Verified Purchase
  • Recommended
I had a good Experience while I was there and everyone was very helpful.
I had a good Experience while I was there and everyone was very helpful.
by
  • Verified Purchase
  • Recommended
Professional employees, good store closed to my home!
Professional employees, good store closed to my home!
by
  • Verified Purchase
  • Recommended
Nice store employes very helpful If you get a cashier named Donna she will make your day better...
Nice store employes very helpful If you get a cashier named Donna she will make your day better,What a nice lady
by
  • Verified Purchase
  • Recommended
PLENTY OF STOCK AND ASSOCIATES FRIENDLY & HELPFUL
PLENTY OF STOCK AND ASSOCIATES FRIENDLY & HELPFUL
by
  • Verified Purchase
  • Recommended
This store is in a very good location, it is always clean, they have all the products I need, and...
This store is in a very good location, it is always clean, they have all the products I need, and the staff is very friendly, knowledgeable and helpful.
by
  • Verified Purchase
  • Recommended
I love my Northville store, and I live in Livonia. The staff here are always so friendly and eage...
I love my Northville store, and I live in Livonia. The staff here are always so friendly and eager to help. The store is clean, organized, and it seems no matter what department an employee is in, they can help you and answer questions about anywhere else in the store too!
by
  • Verified Purchase
  • Recommended
This store is great. We do try to support our local hardware, but sometimes one just needs to go ...
This store is great. We do try to support our local hardware, but sometimes one just needs to go to Home Depot, and this store is well organized, neat and clean, well stocked, and full of helpful associates and cashiers. Purchases are handled efficiently, returns are processed quickly and without hassle, and everything inside is easy to locate. Sales staff are always nearby to assist, if you need help.
by
  • Verified Purchase
  • Recommended
Grateful
Thank you for the feeling you give the customer the moment the customer walks into the store. I appreciate the greeting and guidance that allows me to make my choice of product, pay, and be on my way in a timely fashion. Keep up the good work that allows the customer to feel at home while in Home Depot.
by
    Staff is knowledgeable and seeks to assist customers with their needs!
    Staff is knowledgeable and seeks to assist customers with their needs!
    by
    • Verified Purchase
    • Recommended
    Very friendly staff. Electrical and Painting departments are top notch. Most helpfulr was Jim E...
    Very friendly staff. Electrical and Painting departments are top notch. Most helpfulr was Jim E. in the electrical department and Kathy in the paint department
    by
    • Verified Purchase
    • Recommended
    The employees are helpful and easy to find. The store is clean and organized. All in all, this st...
    The employees are helpful and easy to find. The store is clean and organized. All in all, this store is worth going to for you home improvement needs.
    by
    • Verified Purchase
    • Recommended
    Great Store , I find always what I need and employees are always helpful
    Great Store , I find always what I need and employees are always helpful
    by
    • Verified Purchase
    • Recommended
    Friendly and helpful service
    This is my preferred Home Depot location. I go out of my way on weekends to buy here as opposed the closer one. I am always greeted by helpful staff who answer my questions or find someone else that can.
    by
      On our way to the Livonia movie theater, we stopped in at Home Depot-Northville to pick up joint ...
      On our way to the Livonia movie theater, we stopped in at Home Depot-Northville to pick up joint compound (nice selection and helpful associate) . First time in this store. My husband and I were really impressed with the staff and cleanliness of the store. Nice displays. Well run. All of the staff were genuinely friendly. It made the trip outside of our local comfort zone a joy. Keep up the good work.
      by
      • Verified Purchase
      • Recommended
      This store is a huge disappointment in the service they provide! If you have questions go somepla...
      This store is a huge disappointment in the service they provide! If you have questions go someplace else.
      by
      • Verified Purchase
      Great store. Very clean & organized. Employees are friendly & helpful.
      Great store. Very clean & organized. Employees are friendly & helpful.
      by
      • Verified Purchase
      • Recommended
      It is preferable to pay one's bill for previous purchases (with a Home Depot Charge Card), by doi...
      It is preferable to pay one's bill for previous purchases (with a Home Depot Charge Card), by doing so at the Customer Service counter. I did not have to divulge my social security #, etc. when I previously paid my bills at the Customer Service counter. The employee took my check and processed it. However, at the checkout line on a previous visit the employee mentioned that my social security # was needed and it took much longer to process my payment via a check.
      by
      • Verified Purchase
      • Recommended
      Always a good experience at Home Depot !
      Always a good experience at Home Depot !
      by
      • Verified Purchase
      • Recommended
      Thank you for always being awesome and on top of things! I only come to this Home Depot for all m...
      Thank you for always being awesome and on top of things! I only come to this Home Depot for all my projects!
      by
      • Verified Purchase
      • Recommended
      I always know my visit will be productive when Eric is greeting guests.
      I always know my visit will be productive when Eric is greeting guests.
      by
      • Verified Purchase
      • Recommended
      After visiting other home improvement stores...even the so called discount stores...I found that ...
      After visiting other home improvement stores...even the so called discount stores...I found that the Home Depot has a better selection and prices that are as good, sometimes even better.
      by
      • Verified Purchase
      • Recommended
      I shopped the Northville Home Depot over the very busy, holiday weekend. Given that it was the ho...
      I shopped the Northville Home Depot over the very busy, holiday weekend. Given that it was the holiday weekend, I was expected long waits, lack of inventory and poor customer service. That was absolutely not the case. I was greeted at the door and asked if I needed assistance down virtually every aisle. The paint counter staff was very friendly, knowledgeable and very, very fast. The team behind the counter was having fun with each other and it made the wait enjoyable. On this trip, I also purchased a large quantity of bagged mulch. The folks in the quick load area were very conscience of my cars interior and loaded the bags with great care. I've always been a loyal Lowe's customer, but since moving to this area, shopping this Home Depot store has been more convenient. But, it's the customer service that continues to bring me back. Thank you.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 660 reviews

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