Reviews for Oakland Park #249

Very poor communication at this store, too!! The employees just seem tired and uninterested in helping. Telephone communication with customer service is impossible. When I first went in person to the Copans Road Home Depot, I told customer service that the gentlemen in the door department was unable to help, and chatting with a friend, ingnoring me and my friend. Customer service was not helpful! Then I went to this store on Oakland Park, and got the special order done for my new door. Unfortunately, I was told I had 24 hours to get questions answered. They make it very difficult to communicate during this 24 hour period.

I used to avoid shopping at this location due to long checkout lines. They have added additional self service registers with little to no wait. Associates were available if assistance was needed. Major improvement for customer service. Thank you. Product was in stock and checkout was super fast.

Each person I asked for assistance pointed me to someone else. Needed to putchase a garage door the experience was very bad. the only people I received great service from were an older lady cashier and the 2 gentleman that I rented the truck from. My son had to load the extremely heavy garbage door by himself..

All employees are courteous, knowledgeable, helpful and friendly!

The sales agent so patient with me throughout the transaction the is clean employees most them are friendly items were where I could find them

While shopping Mauricio,stopped me with a great welcome, and thanked me for shopping at his store,very rare today

Very bad costumer services and lack of work ethics at the PRO DESK from Janet and Sidris. One of my worse experience with Home Depot and I do work with the Pro Desk for the last 5 years but usually with a different store.On a phone sell, Sidris didn't applied the discount for my purchase and when I asked her if she did, she said YES. Afterword she put me on hold for 20 min. When I confronted her, she start to scream at me and telling me she doesn't work for me and not to tell her what to do.

I want to say a sincere thanks to the management team at The Home Depot Oakland Park. A special thanks to Feann for the wonderful service rendered. My complaint was dealt with speedily and I am satisfied with the level of professionalism displayed by Feann and Yatande.

Because I have had previous issues with this store in which I spent thousands of dollars in the store and did not feel my business was appreciated. EXAMPLE I am spent over 2,000 dollars for a carpet installation which I ALREADY PAID for yet I am still waiting for the install.

I was there 30 min before close , and Ann from appliances department took care of me giving me a tremendous deal ! She dindt look at the clock once , took her time , helping me with everything ! She’s awesome ! Thank you Ann and Home Depot family

I have been using this store for years. It has become a home from home for me. The staff are a helpful well informed team. Sandra at the paint department is especially professional and will go that extra mile to help anyone.

The customer service was great and products easy to find.

I would recommend the store because of location Make sure items are properly priced and labeled the same as the cashout system

Today I returned a defective propane tank. The tank was placed with all the other tanks with no note of defection. This is scary and potentially dangerous. The employee could have cared a less. I wanted to rate this store with negative stars but this system made me enter one.

Great help....when you find it! Items well stocked Awesome return policy Clean

Store salespeople knows how to answer your questions about anything that you need to complete a job at home. They are very helpful .

quick and fast service

Everyone was very helpful, and was happy to assist.

Well kept store

Warm atmosphere

The store was very clean and all items were easy to find

Great staff at the Pro Deck

The people who work there follow me and my family around like we going to steal. When you need assistance no one can be found. Like seriously this is crazy. Rude employees and security guards, disrespectful, and won't help anyone, when it time to check out they looking at you crazy like you don't suppose to be there.

Excellent shopping experience

Worst store ever. Disorganized. Rude employees. Poorly managed.

The store was well stocked, the service level was outstanding. Compared to other Home Depot Stores I'm used to in the north-east, this is a gem. Would love to have this level of customer service experience in all other Home Depot stores.

Only go here if it is absolutely necessary and you know exactly what you need and where to find it. Then be prepared to wait to pay for it

i remember when this store was on 441 and oakland, it was a disaster when located there, this store is not at all user friendly nor are most of your employees, your head cashier one day instead of being professional and appeasing to frustrated guests waiting in line to check out said this is all corporate gives us complain to them not me, a head cashier that does not care about the guests i assume trains most of the other cashiers that do not care, also you reap what you sow, i will only shop at this store as a last resort

This store at Oakland Fl seems to have more happy employees than N Hollywood at customer service. Lorna was smiley and friendly. Got my pick up order and other purchase quickly and with the right attitude. The guy at electrical was also very helpful. Good store.

The staff was very friendly and helpful,they helped me find everything that i needed.the store was clean and organized too.