Oceanside #679

Jaden in the Plumbing Dept is exceptional @ Customer Service; he went above & beyond to help me with a problem that I tried solving on my own for a month, with zero luck! He's not only pleasant & very helpful, with a kind disposition, but he is very creative & doesn't give up until he can find a solution to the problem & he was able to custom build something for me out of 2 pcs of metal gas pipe & 1pc joint that will last a lifetime on my Bicycle project that none of the bike shops I called in Calfornia could remedy. I have a great, old school Ladies Schwinn Beach Cruiser Bike that I had fully restored/rebuilt/repainted to its original condition & I just love it, but the company is no longer in the USA & I couldn't get parts shipped from China during this Covid-19 Disaster & called several bike shops with no luck & couldn't ride my bike for a month & I was completely frustrated, since the gyms are closed down, UNTIL I met Jaden! I couldn't be happier; I am ecstatic that he was able to fix my problem! Home Depot doesn't just fix home repair projects, but also rare Classic Bicycle projects; I guess it helps that he knows a lot about Motocross Motorcycles too. Thank You JADEN! You made my Summer! :)

This store was organized and neatly stocked. I was really impressed with Art at checkout. He was very friendly and patient. Because we now wear masks it is difficult to understand what they are saying. Art was very helpful and repeated his questions for us. Even though we have a Home Depot closer to our home. We would definitely drive a little further to visit this store.

I always have a good experience at Homedepot, and I would recommend it to everyone.

My experience at home depot was amazing! The store was busy but ran smoothly, I was having a little bit of a hard time finding a few things and I asked Deja for some help, not only did she happily walk with me to find them but she helped me by placing them In my cart, she went above and beyond with a huge smile on her face that was refreshing! Overall awesome service! Thank you again home depot, and Deja!

Horrible customer service. Went in to exchange a tool that my dad needs for work and the employee helping with returns/exchanges was rude. In the end, instead of exchanging the product she refunded me and had me go look for the product myself. She said their system only showed they had one in stock and it was probably the display. When I went out to the sales floor I found the product and checked out. I was very frustrated that this trip took way longer that needed. If she had just had someone check for the product in the first place then we could've avoided the whole mess of refunding me then having to charge my card AGAIN. I understand times are tough due to COVID-19 but this experience could've been a lot better if this employee hadn't given me attitude and actually listened to what I wanted to do instead of just returning my money and trying to get rid of me.

This store would be nothing without Niko. Seriously that man deserves to be the CEO of all Home Depots globally. They really need to rename this the Niko Depot.

Thank you to Niko Ramirez in windows and doors for researching the perfect items at the best price.

This is an extremely great store with wonderful staff members. There is a member of the staff named JADEN that is always a great pleasure dealing with. He is always very patient and helpful and really shows off what it means to be "a model employee". Likewise, the employee named RHONDA (refrigeration and plumbing) really knows what she is talking about. She is super knowledgeable and can help you figure out even the most complicated of problems. Both of them are amazing and are valuable assets to this establishment. Their day-to-day interactions with customers are exemplary.