Reviews for Ogden #4411

Great store, unless you are a woman. I have grown up operating power tools, all sorts of saws, etc. I went to buy a circular saw & received the most "mansplaining" moment ever. The sales associate never answered my Q about when the model I wanted will be in stock. Instead he decided to explain that these were used for cutting wood (no duh), this model is too heavy for me (ive used it before), & that it wasn't enough amp (it was enough). He then PUT a different brand in my cart & told me it was a good starter saw for me to learn on. He just assumed I had never touched one EVER. I had my husband go in a little later & he received the opposite experience from the same guy (I have WAY more experience than he does). I have never been treated this different. It's the 21st century, lets try a little harder.

You have a new manager who came from the Logan store who actually helped restore my loyalty to this store. I'ts 1:48 AM. I usually don't do surveys. I got out of bed to take it. I don't care about the prize. Just want you to know that the store has improved.

Awesome Home Depot. I’ve met the most kind and helpful employees there. Mia and Janette made my shopping trips pleasant and easy!

The employees at this Home Depot are always so friendly. Also, when I need to find something, I'll ask an employee and instead of just pointing the way, they drop what they're doing and take me to the item. THAT'S Customer Awareness, and Service!!

I had an excellent experience at the Ogden store. Sue helped me at the self checkout and she was so pleasant to work with that she really made me feel good through the experience. She firs helped me enter my veteran status and then I left a bag and she ran it out to my car. She was pleasant. I have had similar things happen at other stores and received help but not with the positive and friendly attitude that Sue demonstrated.

Service people in the evening hours were extremely friendly and knowledgeable. I would use this Home Depot before going to other home improvement stores.

We shop at Home Depot more than we shop for groceries! Always a great experience. In and out quickly with what we need.

Great store! Employees are kind and helpful

I RECOMMEND THIS STORE TO ALL PROS AND HOME OWNERS, THEY HAVE MOST EVRYTHING YOU NEED ALL THE TIME AND THE IT IS EASY TO GET COMPETANT HELP AND INSIGHT TO PRODUCTS.

The customer service here is a dang joke. My husband and I went in for plumbing supplies to fix a leak at my mothers house and at least 4 associates walked by and not one of them asked if we needed help with anything they just looked at us as we were sitting on the ground trying to find what we needed because nothing was in the correct spot. I have never been treated so poorly at a store in my life. And as someone who works in retail I would never treat or let my associates treat a customer like that because I know that without loyal customers a business cannot survive. I will not be going back to this location the staff and the state of the shelves are a joke.

My favor store best customer service

Most of employees are very kind and willing to help. This last expierence has been the most disappointing due to an employee named Teresa being very unkind to the new employee that was checking me out, and to myself. As she was not caring at all to help with the technical difficulties we were having.

The People working at this Home Depot make the difference - they are great.

The staff was very helpful. I called the store to see if they had a specific product and although they could not locate it at first, they called me back once they found it. The same person helped me when i arrived at the store, Jared i think was his name, and Alexa helped at the checkout, great staff.

Cheryl and Tyson were so great! Cheryl was able to get our appliances here very quickly and she even helped save us money by signing us up for the home depot credit card. Tyson was great about setting us up for a flooring estimate and got a team out to measure very quickly. Everyone at the customer service desk was also very polite, we were helped by Leo and Katie who were very friendly and knowledgeable as well. Would recommend shopping here with any of these associates

Store was neat and clean.. Employees were helpful and courteous.

This store has very friendly and helpful associates, I highly recommend this store to anyone doing home projects.

The check out clerk named Natasha goes above and beyond to treat the customer first. She is looking out for the customer to help the customer to receive the best value with their purchases.

the store is unorganized and dirty And not easy to get anyone to help you in plumbing that has any knowledge

Aleesha and the rest of the employees are cool even when they are busy and everyone is in a rush.

Great store, in my opinion. Employees are always friendly and helpful. Todd at the Pro Desk was awesome to work with! This store is a good example of how big box stores should be run and benefit their customers.

This Home Depot is the best in the area.

Friendly, clean, open aisles. Purposely went to this store location to be assisted by a specific customer service person in appliances who always does a good job! Shopped with him when he was at a different company!

This store is the closest one to where I live and work. The employees are usually very helpful. This is a high volume store and there is insufficient stock in the lumber section. They have also removed contractor trailer parking, which is a burden on contractors.

The answer to all of the Review Guidelines questions are YES!

Received excellent service today in the flooring department. Thank you

Clerk at return register was very good and quick to do her job

Wonderful

Store had exactly what I needed, when the competitor didn't.

The employees were very professional and courteous. I found my product very quickly. The two young ladies helped me tremendously. Everything was perfect.