Reviews for Oxford #2914

I bought a toilet over the phone as I do not live full time in Oxford. The employee I spoke with was very knowledgeable about the product as well as being helpful to ensure that the transaction was smooth also.

They really do stand behind their products . And if there is a problem , defect , etc. after purchase of the product , they are going to do the absolute best they can to make it right ! 👍🏻

The store is well stocked and clean. There are very few employees and I have to search for someone to help me every time I go there. When I do find someone, they are not very knowledgeable about the inventory. A trip to Home Depot is often disappointing. The garden center is always good.

Several person at the pro service desk appear not to understand custom courtesy.. Sone of employees and mid level management at the pro desk are unfamiliar with a store policy, unfriendly, and appear to have a chip on the shoulder. It’s a shame that one would have to call and report their behavior. However, the store manager, called and corrected the situation.

I enjoy shopping at this store. Prices are competitive and the return policy is great. I can find what I need quickly and if I need assistance, there is friendly staff willing to help. The aisles are generally uncluttered. There is little to no wait at checkout lines. The only downside is that this is a smaller town and while items are usually in-stock, the overall availability of different items is less than larger stores.

Those guys know what they’re doing, and they can take your order and submit it up the chain and get you a discount which really helps on the costs

The only issue I had was the young lady who was helping me went to help another customer before I found what I wanted. Otherwise, 5 stars!!

I had a great experience with helpful employees which is something that you don’t always get these days. First off Jake was passing me in the store and asked if he could help. I sad yes I need help finding several items on my list and he helped me with all of the items. Next Gini and another gentleman who’s name I didn’t get helped me find the paper shades and worked at getting me a quote on custom Roman shades. Then I had to go to the front of the store to look at ring door bells and keyless entry pads. I found Olivia, who created me with a smile and a very bubbly personality. All the employees that helped me were very friendly and smiled. Olivia went above and beyond to even show me on her phone the camera quality of the videos feom her own personal ring doorbell. Then when trying to figure out which keyless entry pad to get Olivia even looked the different ones up to see if I could get them on line cheaper thru Home Depot or from my own home location. We did find that the one I wanted was cheaper on Home Depot’s website by $50. So of course I ordered it on line. However this is something that Home Depot needs to change that they will give you the advertised price on line Me

The help I had. The store was limited with staffing cut backs it seems, but I was helped by an Army Vet named Shaunna, and she crushed it. She was working appliances, then cabinets, helped me in paint section and even in hardware. She was all over store. Much appreciated her.

John M acknowledged me as soon as I walked in and helped me through the whole process including personally loading my flooring in my truck

Love going to this location. Everyone so helpful and nice

Purchased a 8,000 BTU AC, had to load by myself into the cart. No one tried to assist me, only after it was loaded on the cart did I get asked by 15 people "do you need help ma'am? Nope sure don't - I put it in the cart - I guess I'll take it out to

We purchased four appliances and were able to save money on each of the appliances. Can’t wait until they arrive!!!

I will return to this store often.

I would like to say that Katelyn, the cashier that check me out was very pleasant and I could tell Rita loved her job just made my shopping experience a pleasure at Home Depot

Store is always well stocked, great friendly people. Look for Mike!

Because of the great customer service assistant at the refrigerator shop floor Mr. Joshua O. He has a great sense of humor, patience and very enthusiastic

I have experienced a lack of customer service at many shopping stores over the last few years. This is not the case at Home Depot. I have received great customer service each time that I have shopped at the Oxford, MS, Home Depot. Thank You.

Great and friendly customer services.. The employees walk around the store making sure that u get the help u are needing..

I was helped to purchased a Tuff shed. Teresa was very helpful in getting this processed done.

Customer service is excellent

The employees in this store are always friendly and helpful! It’s the culture of the store. Excellent.

I went to the store to get supplies to put in a connection for a generator. There is a gentleman in the electrical department who knows his stuff. I had taken pictures of my breaker box and he showed me the exact parts that I needed to complete my task.

Purchased houseful of appliances during Black Friday sale. Picked up some great appliances at a great price. Robert Hall was very helpful.

We went in to purchase exterior doors for our house. We thought we knew exactly what we wanted, however we were incorrect about some things with them. A young lady by the name of Kaylen (I believe) assisted us with our purchase. She was so courteous and knowledgeable. She was patient with us and explained things to us that we were confused about. I wish there were more employees like her in that store. She was definitely a blessing!

Every at the store location has been helpful! Big shout out to Hannah for her remarkable professionalism and readiness to help

I was in the store a few days ago to pick up a Halloween yard decoration - I had two young men Brison and Trey that went above and beyond to help us .

Great friendly knowledgeable employees only negative is the driveway. Coming in the parking lot from the atr is very bumpy and rough. (Where rental equipment is)

Everyone is always friendly and service is quick. I have no trouble finding what I need. Robert Hall helped us with a purchase and now we will use him from here on out!

Turned 75 this week. Still upright but not as strong as I once was. I needed pressure trated 2X lumber for a project. No help available in the Oxford store to pull heavy lumber from the racks. On checking out although the cashier called for loading assistance, nobody showed up. I ended up loading myself with the help of a customer who was coming out. This Home Depot needs help with management and the employees. It has gone down hill.