#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(304)420-9402

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

200 Grand Central Ave

Vienna, WV 26105

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.9 out of 857 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (857)
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Showing 1-30 of 857 reviews
Excellent customer service
Have been dealing with this team for two years on a cabin project. They are extremely knowledgeable, friendly and fun to work with.
by
    Wonderful help
    It’s always easy in my Home Depot. Staff are friendly and helpful.
    by
      • Recommended
      Recent purchase
      Jon Smith was very knowledgeable and helpful about our purchase.
      by
        • Recommended
        Best Home Depot you’ll ever set foot in.
        I’ve been to at least 15 or 20 different. Home Depot‘s and other home improvement stores. No one even comes close to the level of customer care, positive attitudes, and commitment to excellence that the Parkersburg Home Depot staff and management does. They clearly put their customer first and are consistent in their professionalism making it a five star visit every time I shop there.
        by
          • Recommended
          Great customer service.
          Every time i make a trip down to Home Depot I walk in and am welcomed instantly. If i ever need help, i can always find it nearby. I am satisfied with the service & wide selection of Milwaukee tools they have.
          by
            • Recommended
            online order
            I ordered online and the pick up was great.
            by
              • Recommended
              Great Job Home Depot Team of Parkersburg!
              I have recently moved to the area and have been using Home Depot for all of my projects in our home. The service is outstanding on any day of the week. I am always greeted and helped no matter what my project. I can't say enough regarding all of these wonderful people. Their kindness and knowledge goes a long way in my book. Thank you all for your dedication to your profession. I am truly thankful.
              by
                Range shopping on July 18, 2024
                I have been shopping for a new range for several months. I did not want to do a special order. Imagine my delighted surprise to find a range that met all my requirements sitting on display and on sale. YES bought it!!!!
                by
                  • Recommended
                  Jon
                  Jon Was extremely helpful. Very knowledgeable. Took care of us with no pressure or rush
                  by
                    • Recommended
                    Great place to shop
                    After reviewing washers online, went to this Home Depot and immediately saw the one we had picked out and ordered it. Salesman was helpful in pointing out features and warranty information.
                    by
                      • Recommended
                      Excellent Customer Service!
                      We recently shopped two major home stores for a new storm door. The first home store raised its price within 3-4 weeks of us first shopping, so we went to Home Depot. They had a door in stock, and the salesman, Jeremy, went above and beyond by calling the manufacturer of the door in order to answer a specific question for us. He was helpful in making suggestions, super polite and professional, and made our shopping experience so easy! Will definitely be returning!
                      by
                        • Recommended
                        Vastly better service than others in the area
                        As hiring and maintaining quality employees is becoming difficult, this location’s service and professionalism has been amazing.
                        by
                          • Recommended
                          Wrong store
                          I shop at the Ranson WV store not Parkersburg WV
                          by
                            • Recommended
                            Always have better products than the other guys
                            Tool quality is better here. I always can find fasteners I need. Lumber is always one notch better than down the street. Employees are happier and over all great experience each time I come.
                            by
                              • Recommended
                              Super helpful customer service.
                              Catalina at the service desk was super helpful and friendly with our online return and our new purchase. The other employee at the service desk as well as the 2 employees and lawn and garden were all very helpful. Will definitely return for anything we might need in the future.
                              by
                                • Recommended
                                Great prices and sales
                                Very easy store to navigate with friendly amd helpful employees, lots of stock .. very pleased with service and prices will definitely be returning to shop ..
                                by
                                  • Recommended
                                  Clean and orderly store
                                  Great price on medicine cablnet
                                  by
                                    • Recommended
                                    Great customer service
                                    Any time we visit this store, there are always employees to ask if we were finding everything okay, and ready to direct us to the proper area of the store we need to be in and make certain we have our questions and concerns addressed.
                                    by
                                      • Recommended
                                      Service
                                      Excellent friendly service and help
                                      by
                                        • Recommended
                                        Exceptional Customer Service
                                        Kyle who works with screws...I think perhaps its called hardware? He was fantastic. Super helpful and very friendly.
                                        by
                                          Kitchen counter tops
                                          Went in to look at kitchen cabinet counter tops- the choices were great- ended up buying all of them in one trip! Love them!
                                          by
                                            • Recommended
                                            Very helpful
                                            Elizabeth was very helpful
                                            by
                                              • Recommended
                                              Friendly Employees
                                              Several employees asked if I needed any assistance in finding anything.
                                              by
                                                • Recommended
                                                Exceptional customer service
                                                This store is always very helpful & friendly. Liz was very helpful at self checkout when we had a question.
                                                by
                                                  • Recommended
                                                  Very helpful polite employees
                                                  We have been to other stores looking for ceiling fans for our sunroom and items for remodeling The store employees have been unhelpful and actually hide from customers.
                                                  by
                                                    • Recommended
                                                    Great service
                                                    Great customer service by employees. Always friendly and helpful Employees ask if they can help.you you don't have to chase them down for help. Love shopping there.
                                                    by
                                                      • Recommended
                                                      Great customer service and best price on products.
                                                      John Smith, works in appliances has sold me 6 new appliances in the last 6months. Excellent knowledge, advice and friendly.
                                                      by
                                                        • Recommended
                                                        Beautiful products
                                                        We had many choices of materials to choose from. Kimberly was very helpful in assisting us with measurements for our project and everything needed to get the job done. No better place to shop other than this Home Depot for all our DIY projects.
                                                        by
                                                          • Recommended
                                                          Best Home depot anywhere
                                                          This home depot is the type of home depot that others should strive to be. People here are always friendly, helpful, and informed. I will not say i have ever had a better construction shopping experience in my life. 12/10 store!
                                                          by
                                                            Great features on washer and I like it
                                                            They delivered it today and I used it and I like it and I will definitely shop here again on anything that I need on washer's dryer's stove's or anything. Jon Smith done a great job at the the Vienna store with ordering this for us and was great with us as well
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 857 reviews

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