#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(248)456-8239

Rental Center

(248)456-8233

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

545 S Telegraph Rd

Pontiac, MI 48341

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Customer Store Reviews

  • 4.5 out of 361 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (361)
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Showing 1-30 of 361 reviews
Pontiac Store always has everything I need and every one there is always very helpful.
Again I would like Randy the loader to be acknowledged for always being Jonnie on the spot to help me load supplies.
by
  • Pro
  • Recommended
Always friendly and helpful
I've been shopping at this Home Depot quite a bit this past year after buying a house. I have never had a bad experience with any associate, they are always friendly and very helpful.
by
  • DIY
  • Recommended
Excellent store
I have never had a problem with this store. All the associates are knowledgeable on the products and are always willing to help. I'm considering purchasing my new refrigerator, microwave and dishwasher from your store. Thanks you.
by
  • Recommended
The associates were friendly supportive and knowledgeable
The associates were friendly, supportive and knowledgeable, that took time out to listen and explain the differences in the products that I was interested in as well as pointed out the differences in the saving of one product over another.
by
    • Recommended
    Horrible customer service
    The associate were not helpful and it resulted in us having to go to a different store to fix a problem of something we purchased. The problem could have been avoided if we had gotten proper customer service.
    by
    • DIY
    Great store
    Store was clean and the people was helpful and friendly.
    by
      • Recommended
      Great selection of products
      Overall, a great store with friendly associates. Occasionally it is difficult to find an associate who is not already assisting a customer, however, all the associates are very knowledgeable about the store layout and where to find products.
      by
        • Recommended
        Always an excellent store
        I have shopped at this location since it opened. Items are easy to find with associates always friendly and helpful.
        by
        • Pro
        • Recommended
        enjoyed my visit
        I always shop at this store and always get great service. The staff is very knowledgeable and friendly
        by
        • DIY
        • Recommended
        excellent
        Everytime i go into this store the staff is very helpful. I enjoy shopping here.
        by
        • DIY
        • Recommended
        Had what I was looking for
        Store is well stocked and associates are helpful and knowledgeable.
        by
        • DIY
        • Recommended
        1 found this review helpful
        Great service
        Such great help from the workers! Always a quick and easy trip!
        by
        • Pro
        • Recommended
        good experiance
        everything was easy to find and there are plenty off people to assist
        by
          • Recommended
          Cashiers Ignored Me for 2 Minutes
          Only come here if you must, another HD may be worth a little longer drive. I was inconvenienced by an assosiate cashier who didn't want to stop talking/flirting with her coworker. I approached the area, made eye contact with her, and she turned to continue her conversation. Finally, when she was done talking with her coworker she turned back to me and said, "I can take you right here." As if there was any other option. Otherwise, it is an ok store. The quality of the employees is questionable, but I got what I needed quick enough.
          by
          • DIY
          Great store , always shop there .
          This is the first place we go for all our home needs . The people in paint are always so helpful , that's where I was today .
          by
          • DIY
          • Recommended
          Great Experience Overall
          I was very happy with the help that Warren provided in the flooring department. He was patient with my changes to my order and stayed until the order was complete even though he was off the clock.
          by
            • Recommended
            Great experience
            Easy to find everything I needed prices were consistent with other tile stores
            by
            • DIY
            • Recommended
            Good experince
            The store was very clean all products were well organized, but the lack of finding someone to help. Seems like there was not enough staff or they were just not visible at the time.
            by
              • Recommended
              bring people with u
              Associates in the store are great. But once u get out they are useless and will watch you struggle as u load sheets of plywood by yourself and walk right past u
              by
              • Pro
              BAD excuse for a Home Depot Store
              The 2 associates didn't help me pull windows from the top shelf. The aisles were all but impassible because of stock that needed put away. Lot attendant watched me load the windows into my truck without offering to help. Drive the extra distance to the White Lake store...it will be much more enjoyable.
              by
              • DIY
              First time purchase of Knockout roses was a knockout
              I normally do not shop Home Depot but I had an interview nearby and an hour to kill so I stopped in to browse lawn and garden. I found lots of items on clearance. I am a budget shopped and found lots of plants that just need some TLC to come back to life. They had tons of Knock out Roses normally $18 for just $5. I bought 6 of them and a few other plants as well. They are all doing beautifully. I have been back 3 times in the last month and plan to go back weekly if I can.
              by
              • DIY
              • Recommended
              Go here
              Great value geeat paint and easy to find things will go again
              by
              • Pro
              • Recommended
              Good for project lookers.
              The cashier was hot as well. Great friendly people.
              by
              • DIY
              • Recommended
              Eh.
              There are managers and associates that have been there a while that just go through the motions. I work for a company that spends thousands a month and I get no help or acknowledgment most of the time. The cashiers are great but it is when I go through self checkout or I have been there first thing in the morning and they have a meeting right in the main aisle and I need to get something and get out. Way to go upper management. It is the problem with every company, middle management and upper management don't do what they are getting paid for.
              by
                small shopping visit
                everyone was very friendly and courteous. Floor was laid out well
                by
                • DIY
                • Recommended
                1 found this review helpful
                Great store experience!
                The products were easy to find. The staff is always friendly and helpful.
                by
                  • Recommended
                  have every thing I need
                  all ways have every thing I need and I'm all ways asked if I need help by the employee's thank you
                  by
                  • Pro
                  • Recommended
                  basement renovations
                  the sales associates were helpful and knowledge. store was clean.
                  by
                  • Pro
                  • Recommended
                  very nice
                  It was a very nice experience. The store was very clean
                  by
                    • Recommended
                    Everything I needed in one store
                    Good Place friendly people...good staff of folks to assist
                    by
                      • Recommended
                      Showing 1-30 of 361 reviews

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