#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(914)933-4104

Store Hours

Mon-Tue:
7:00am - 10:00pm

Wed:
7:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
7:00am - 10:00pm

Sat:
7:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

150 Midland Ave

Port Chester, NY 10573

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Customer Store Reviews

  • 4.2 out of 384 reviews
81%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (384)
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Showing 1-30 of 384 reviews
Always a great experience in-store
Excellent plumbing department employees. Always helpful Cashiers always friendly and kind to me when I have kinda in tow. Appreciate the extra help
by
    • Recommended
    Great service
    Great service done, in special by 3 guys, Jason n Collins from Floring and Jose from Pro Desk
    by
      • Recommended
      Shopping in the garden section
      Everything was good. The help of the associate in the store and the cashier.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Total Lack of Customer Service
      I tried three times with customer service to get help retrieving what I wanted from a high shelf. It was too heavy for me and I wanted 5 of them. No-one seemed to care about helping their customers. I left without buying them. I will go elsewhere
      by
      • DIY
      • Verified Purchase
      Got what I needed!
      The truck rental was relatively easy and the clerks were very helpful. Too bad they only have a limited number of trucks for rent. I had to wake up very early to make sure I was the first one in the store for the rental.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Pleasant shopping experience
      I have always had courteous and knowledgeable staff help me at this store.
      by
      • Pro
      • Verified Purchase
      • Recommended
      Great Experience
      Henry's customer service skills outstanding Employees were helpful
      by
        • Recommended
        Tom's experience
        Very happy with the attitude and helpfulness in store employees over the past few months - much improved than in past year.
        by
        • Verified Purchase
        • Recommended
        Appliance Purchase
        The experience of purchasing a refrigerator at the Port Chester NY store was, easy, pleasant and excellent thanks to the great service of the associate, Norman Block.
        by
        • Verified Purchase
        • Recommended
        Outstanding customer service
        Store was clean and well organized. Helpful staff.
        by
        • Verified Purchase
        • Recommended
        TALK TO THE MANAGER
        I HAD TROUBLE GETTING ASSOCIATES TO HELP ME WITH A PROBLEM AND WAS UNABLE, SO I TALKED TO THE MANAGER, HEATHER AND SHE WAS VERY UNDERSTANDING AND CONCERNED AND SAID SHE WOULD FIND THOSE RESPONSIBLE FOR THEIR LACK OF HELP. I WOULD URGE DISGRUNTLED CUSTOMERS TO TAKE A LITTLE MORE TIME AND TALK TO THE MANAGER. THAT'S THE ONLY WAY THEY CAN KNOW THERE IS A PROBLEM.
        by
        • Pro
        • Verified Purchase
        • Recommended
        consistent quality and knowledgeable employees.
        always a pleasant experience dealing with knowledgeable and friendly employees. They help you avoid making additional trips back to the store for overlooked items to get the job done. Gives you a warm local feeling like you would get from a small town hardware store....yet has the volume and variety of a super store. Why go anywhere else.
        by
        • Verified Purchase
        • Recommended
        none
        products not easy to find, staff not readily available
        by
        • Verified Purchase
        • Recommended
        Coop renovation Rye NY
        Associates were very helpful and knowledgeable. I have repeatedly had great service inthis Home Depot.
        by
        • Verified Purchase
        • Recommended
        good prices and large selection of products
        the store is very well stocked and the prices are good. I've been shopping at the store since it opened. I there 2 times a week.
        by
        • DIY
        • Verified Purchase
        • Recommended
        VERY PLEASED
        THE CASHIER SHAKURA COMPLETED MY TRANSACTION VERY FAST. SHE WAS VERY POLITE & WELL MANNERED SHE GREETED ME WITH A WIDE SMILE UP UNTIL IT I LEFT THE STORE SHE WAS FRIENDLY AND OVERALL I WAS PLEASED
        by
        • Pro
        • Verified Purchase
        • Recommended
        Not a good and freindly store.
        If you have to go to Home Depot go to Norwalk or New Rochelle store instead!!
        by
        • Verified Purchase
        1 found this review helpful
        well stock store with low prices
        the store is always well stocked with all the product I need and the price are low.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Very knowlegeable staff in the pesticide department
        in store product (neem oil) which before hand i didn't know what i needed to attack my problem with my hydrangea's. I have what is called hydrangea scale per the women in the pesticide department. Couldn't believe she knew what I had just by describing what was on my plants to her and she knew exactly how to combat the problem.
        by
        • DIY
        • Verified Purchase
        • Recommended
        well stocked store
        the associates are always helpful when I need assistance.The cashiers are always friendly.The store is well stocked and the prices are good
        by
        • DIY
        • Verified Purchase
        • Recommended
        Convenient
        Not different from most HD stores. Some employees are helpful while others just are not...
        by
        • DIY
        • Verified Purchase
        • Recommended
        Made my day!
        Great shopping experience! Store associate provided excellent assistance in getting down a Weber charcoal chimney from the bay. He had no problem getting the area manager to assist in finding the item and then locating an orange ladder to get it down. The cashier, Presnel was courteous from the beginning of my transaction to thanking me for shopping!
        by
        • DIY
        • Verified Purchase
        • Recommended
        frfiendly cashier
        the cashier at the store was very friendlyand cheerful. His name was Teddy.
        by
        • DIY
        • Recommended
        Excellent store experience
        Changed flashlight products had to settle for a less desirable searchlight!
        by
        • DIY
        • Recommended
        helpful associate
        the associate in the portchester store named Vito was very helpful in trying to find the lightbulbsI needed.. they ones I needed were not in stock and should be in stock soon. He spent some time trying to check on if they were in stock and and when they would be in.
        by
        • DIY
        • Recommended
        I just bought my new Waher / Dryer appliances
        Excellent help from the Store associate in the appliances section , knowledgeable , caring about the customer , provided clear guidance step by step of the ordering process as well as set the right expectations on the delivery process . Very satisfied with the overall experience
        by
          • Recommended
          good experience
          very nice people, clean store, good variety of products
          by
            • Recommended
            GREAT EXPERIENCE
            The staff at this location was extremely helpful in providing excellent service.
            by
            • Pro
            • Recommended
            GREAT EXPERIENCE
            The staff at this location was extremely helpful in providing excellent service.
            by
            • Pro
            • Recommended
            Nothing in stock
            This is the third time that I have gone to this Home Depot and the items shown on the website were not in the store, nor did anyone know if they could find them in the stock room. Plus, your selection in stock was extremely limited. While this store is convenient to my home, I will travel a little farther to get a store that is well stocked or I will just start going to your competitor which recently opened a new store in my area.
            by
            • DIY
            Showing 1-30 of 384 reviews

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