Reviews for Port Chester #1212

The employees in this store just don't understand or choose not to practice great customer service. No smiles, little eye contact, and no apologies when things don't go right. The one thing they have going for them is they're consistent.

The people who work there are awesome

Very helpful and courtious associates

Parking is always easy, because the staff chases away the customers with poor service. Nobody wants to help you or answer questions and the older guy in the garden center wants to start an argument with you if you ask a question. I have never had such problems at any other HD and will continue to shop there, but not at the Port Chester store.

The employees have attitude problems and will not help, You will be told it is not their department. I also had to get a stepping ladder to pull the item i needed off the shelf myself. I ended up going to the New Rochelle location.... Far superior to The Port Chester location.

friendly store

Friendly greeting from Jennifer in wheelchair. Ample parking compared to Yonkers. Quiet calm feeling in store- not hustle and bustle.

This home depot has come a long way, the lack of attention by the staff made it non-welcoming, in the past. I've been pleasantly surprise during my past few visits to see what improvements have been made. Much more welcoming staff and no long lines. Keep it up! Could use a few more employees to assist at various departments.

Keron and Godfrey were FANTASTIC! I was building a project for work and they made sure I had everything I needed. They even helped me build it in the aisle to make sure it would fit together, the PVC was cut correctly and that it would stand and be sturdy. The help that I received was wonderful and they really went above and beyond.

Cleaner, more organized and always has available staff!

The store was clean and the associates were very helpful. The lady Tamesha in the paint department rocks, she knows her department and was vey helpful to all her customers while I was there. The guy Charles in Electrical is amazing as well as John in Hardware.

Excellent staff, always positioned to assist customers. The store is also nicely arranged with a wide array of goods. Those two factors in addition to the proximity and ease of access to the motorway should entice...Support!

very nice

Although no one asked us if we needed help while we walked through the store, we enjoyed our experience being there that day. I am sure the employees working the isle's were busy with other customers

This is a well Managed store. The staff are friendly and very helpful. I have always received great expert advise and ended up purchasing the right product. Keep the training and career development coming.

David was very friendly.

Always ask if I need assistance.

I hope more people could care about working there, to be more helpful....!!!

It is always a fun day to be at Home Depot Port Chester!

The Port Chester store has friendly employees and it seems to be neater and more organized than the New Rochelle or the Yonkers store.

Great store with positive, competent associates. Richard and Rob in particular are extremely helpful if you are looking to tackle a DIY project. Best location in this area!

THIS STORE IS VERY FRIENDLY AND VERY NICE

Excellent store in all ways.

I live closer to home depot New Rochelle. I feel at home when I am there. This past weekend I had to go to Port Chester to get some tile that I was told would be in stock last week at New Rochelle. It wasn't. It seems that Port chester is better organized.

Store always well stocked. If you need them , employees are helpful and knowledgeable. A jewel in Portchester.

Really amazing customer service. Walking through the store, several associates asked if I needed help. When I realized I did, the person walked me to my aisle and found product. Then they offered to find somebody with more knowledge about product, though I declined as I knew what I wanted. Only bad part is when it comes to check out. the store can not accomodate the amount of customers they have. Not a staffing issue. It's the amount of registers they have-not enough. Overall, really helpful place, just be ready to wait to check out.

Friendly staff

I often visit the store with my husband who is a Master Electrician and we find that Klein hand tools are never stocked and we end up going to another location to buy as my husband prefers Klein over any other brand. Assistance : Yes at things there is an associate available in electrical. The associates are very friendly and very helpful. The store is usually clean.

During my last three visits, I was greeted and assisted by polite employees who took the time to assist me, and during one visit, assisted me with a bully item to my car. I noticed that the store was very clean and although the store had many customers, checkout was very satisfactory.

Love the store and salesmen