#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(502)962-3810

Rental Center

(502)962-3800

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

8232 Preston Hwy

Louisville, KY 40219

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 323 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (323)
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Showing 1-30 of 323 reviews
great store experience
This store is laid out well easy to find the products I needed
by
  • DIY
  • Recommended
great shoping experience
i visit this store very often ,i like looking at everything,when not in a big hurry..
by
  • Recommended
great group of personal, store well lite wonderful store too shop ,will tell my friends..
store was well stocked. employees were friendly had a nice time looking around
by
  • Recommended
Amazing experience
The cashiers are very friendly and make me always want to come back and spend my money there instead of else where!!!
by
    • Recommended
    My pleasant experience!
    The Preston Home Depot is a very clean and items are well placed for convenience sake. I will recommend that store to my friends and anyone I meet. I never have a problem finding what I am looking for.
    by
    • Pro
    • Recommended
    Won't go back
    I was disappointed in the fact of not having a simple o-ring to fix a leaking sink drain, and not being able to hear the audio on the self check out.
    by
    • DIY
    My cashier, Cory, was extremely polite and helpful. He is truly an asset to Home Depot!
    Item was hard to find, but associate was very helpful in locating it.
    by
    • DIY
    • Recommended
    Black Friday !
    Best place to shop on Black Friday! I made 3 trips and got everything I wanted!
    by
    • DIY
    • Recommended
    Great store experience
    The store associates was more then helpful. I was in and out the store within 10 minutes.
    by
    • Pro
    • Recommended
    Home Depot
    The visit to your store was very pleasant. The associate was so informative and entertaining. He made the visit very easy.i wish I knew his name. He definitely made my trip to Home Depot a great experience. Thank you. Home Depot is a wonderful store.
    by
      • Recommended
      Great Store Experience
      Very easy to find what I needed and fast service when checking out. I got just want I needed.
      by
        • Recommended
        customer
        Asso.ciates were very helpful and friendly. Made shopping for appliances Easy
        by
          • Recommended
          Great customer Service
          I have never had any issues with this location. Everyone is friendly and always willing to help. If I can't find something, I feel I can always ask and an associate will help. I also haven't had to wait in long check out lines. The associates are friendly, quick, and helpful. This is why we choose Home Depot over competitors for our home improvements.
          by
            • Recommended
            1 found this review helpful
            Great store experience!!!
            I was very happy with the help I received. Very nice cashier.
            by
            • Pro
            • Recommended
            A little below average. Usually have better experience.
            I knew exactly where I needed to go, so I didn't need an associate's assistance. My only problem is that I was there to purchase a 16X25X4 furnace filter. There were 3 available and each one of them were damaged. I chose the least damaged of the 3. They were still useable, but still damaged. (bent, a little smashed).
            by
              • Recommended
              Awesome store
              In facilities maintenance you cannot wait to order something online and it get there within a few days - typically you need the parts or tools yesterday lol. Home Depot is my GoTo for things I need for large and small jobs.
              by
                • Recommended
                This Home Depot is very good.
                The employees are very helpful, cashiers are friendly, and floor personnel know where to find things. I am very pleased and will continue to shop here.
                by
                • DIY
                • Recommended
                I love this store.
                The associates always are helpful and friendly whenever I am shopping here.
                by
                  • Recommended
                  Out of town purchase in Kentucky
                  Being from out of town here on business, I was on a time limit. An associate soon approached me and assisted me in finding some items I needed. It was swift & efficient and I was on my way.
                  by
                    • Recommended
                    Items that I needed were in stock!
                    The items that I was shopping for were in stock and easy to find, the only issue that I have is there was not one cashier running a register. The only option for check out was the self check and the item that I was purchasing had been written on the bar code. I usually will not check out at the self check but I needed these items and had no other choice.
                    by
                    • DIY
                    • Recommended
                    Great shopping experience!!
                    I had a wonderful Saturday morning shopping at Home Depot. Everything was easy to find and there was always someone close by to assist me. I will continue to shop at this location, and am looking forward to the next home project!
                    by
                    • Recommended
                    Nice visit
                    I usually go to a Home Depot closer to my home. But I went to this one while on my lunch break at work. Everyone was very helpful and nice.
                    by
                      • Recommended
                      All very friendly and helpful people at this store.
                      Since I come into this store a lot everybody there recognizes me, and my little dog that I bring with me. They always ask what can they do for me today and seem very happy to see me
                      by
                      • DIY
                      • Recommended
                      great
                      the store looks clean and well organized. the associates are helpful.
                      by
                      • Pro
                      • Recommended
                      best shopping day
                      service desk , manager, cashier & associate that help me load were above what I expected, definitely be back
                      by
                        • Recommended
                        Staffing
                        You need more help, very hard to find an associate, then when you do get service, wait time is long
                        by
                          • Recommended
                          found everything I needed
                          The treated lumber aisle was full of stock to be put up so if you go for that you have too go there before 4:00 pm other that that store is very clean!
                          by
                          • DIY
                          • Recommended
                          Great cashier
                          The store was clean and associates were helpful. Cashier was great
                          by
                          • DIY
                          • Recommended
                          Love my Home Depot!
                          Samantha, my cashier, was super nice and very helpful.
                          by
                            • Recommended
                            Finally someone cared about customer service
                            If you don't get the response from from service desk ask for manager on duty, it helped me when service desk clerk was less than helpful.
                            by
                            • DIY
                            • Recommended
                            Showing 1-30 of 323 reviews

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