Richmond/W Broad #4611

4.9

out of 5

97% of customers recommend this store
Rating Breakdown
5
(269)
4
(28)
3
(3)
2
(1)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
The Home Depot
Contact Us
Main: (804) 364-0782
Pro Desk: (804) 364-3230
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
11260 W Broad St
Glen Allen, VA 23060
Upcoming Workshops
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

6.10 mi
  • 6501 W Broad St
  • Richmond, VA 23230
8.32 mi
  • 10233 Lakeridge Parkway
  • Ashland, VA 23005
9.76 mi
  • 1386 Car Mia Way
  • Richmond, VA 23236

Store Details

Thank you for visiting The Home Depot in Richmond, VA. We look forward to helping you today. 

Whether you're a seasoned professional in need of electrical conduits or new to home improvement and need tools, we have you covered. 
 
The Richmond/W Broad Home Depot is more than a hardware store. We’re proud to be members of this community. We support our local schools and veterans.
 
The next time you’re in Short Pump come by and see us. We’re located near West Broad Street, just two blocks west of Interstate 64. We’re less than a mile away from Short Pump Mall. We look forward to seeing you in our aisles soon. 
 
Your Richmond/W Broad Store Team

Get Organized the Right Way

Make organization a priority this summer with up to 30% off select storage solutions. Our wide selection of totes, bins, crates and shelving units are perfect for garage, closet, kitchen and laundry room storage. Store tools and equipment in your garage with freestanding garage cabinets. Use workbenches in a garage or shed to streamline your DIY projects. When it’s time to head back to school, find dorm storage essentials including over-the-door shoe organizers and decorative storage bins to create a space that’s stylish, cozy, functional and all your own. If you’re moving to a new home or apartment, we carry an assortment of moving supplies such as boxes, packing tape and dollies to make the process a breeze. Pick up the right number of boxes and accessories you’ll need in just one stop by using our helpful moving calculator.

Revitalize Your Kitchen and Bath

Treat your home to the kitchen and bath upgrades you deserve and save up to 40% on select essentials through September 19. Vanities start at just $139 and come in a variety of styles including modern, traditional, transitional and cottage. Enjoy up to 20% off a reliable and water-saving toilet -- whether it’s an easy-to-clean one-piece or budget-friendly two-piece. Bring style and functionality into the heart of your home by replacing your kitchen faucet thanks to 35% off select brands. A new kitchen sink in a versatile stainless steel or durable granite/quartz composite can complete your look while saving you up to 25%.

Prep for Your Next Paint Job

Breathe new life into any room of your home with our vibrant selection of colors from top paint brands. Revitalize your walls, ceilings and doors with the perfect interior paint, from matte finishes to durable gloss finishes. Spruce up your home’s curb appeal and highlight the natural wood grain of decks, fences and doors with our wide variety of exterior stains. No paint job is complete without essential painting supplies and paint materials. We have the paint rollers, sprayers, buckets, tape and brushes you need to complete any paint project. To learn more or find inspiration, check out our Paint DIY Ideas & How-To Guides.

Tidy Up with Essential Cleaning Supplies

Get everything you need to keep your home fresh and clean with the right cleaning products. Stock up on the basics from cleaning solutions, brushes, and brooms to kitchen appliances and bathroom countertops. While you’re at it, pick up household essentials including toilet paper, room fresheners and paper towels. We make it easier than ever for business owners to shop for janitorial supplies and commercial cleaning supplies, along with convenient paper towel dispensers for employees and customers. Keep waste under control with our selection of plastic, metal and of stainless steel trash cans

Save Today With Exclusive Offers From The Home Depot

Here at The Home Depot, we're committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers and those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

CUSTOMER STORE REVIEWS

4.9

out of 5

305 reviews
5
(269)
4
(28)
3
(3)
2
(1)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
97% Of Customers
Recommend This Store 290 of 299 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The associate, Nancy Schreiner, was excellent with her knowledge and expertise at ordering solar ...

5.0

out of 5

The associate, Nancy Schreiner, was excellent with her knowledge and expertise at ordering solar blinds

Was this helpful?
  • helpful0
  • unhelpful0
  • report
My rating is specifically about Charlie B in appliances. Super helpful, friendly, and gives the ...

4.0

out of 5

My rating is specifically about Charlie B in appliances. Super helpful, friendly, and gives the most sincerest advice regarding the different brands of appliances. If this rating was not about Home Depot as a whole, but about Charlie B I would have rated 5 out of 5. Also Home Depot may want to reorder your employees schedule so departments like the appliance department has extra hands on deck on weekends when its busy. I couldn't help but note that while I was being helped by Charlie B, there were many other customers needing assistance but had to wait, or ended up leaving. Not a criticism but an observation, other employees looked exhausted, or unhappy.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Excellent management! Excellent customer service and the store is always clean!

5.0

out of 5

Excellent management! Excellent customer service and the store is always clean!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
The employees, Charlie and Allen, were simply amazing. They were very knowledgeable about applia...

5.0

out of 5

The employees, Charlie and Allen, were simply amazing. They were very knowledgeable about appliances and design. They were true professionals in every sense of the word. I can't say enough about those 2 and definitely the reasons that we are going back.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Great staff! Very helpful. Like teh diversity of the store also.

5.0

out of 5

Great staff! Very helpful. Like teh diversity of the store also.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
GREAT experience at this store. Would recommend it highly. Sales people friendly, product avail...

5.0

out of 5

GREAT experience at this store. Would recommend it highly. Sales people friendly, product available and assistance was great . Everyone seems happy, which means they like working there.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
All of the employees at this store go out of their way to help!

5.0

out of 5

All of the employees at this store go out of their way to help!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
YOUR PLUMBING DEPARTMENT CSR'S ARE AWESOME. THIS PARTICULAR VISIT YOUR EMPLOYEE LEO KNEW EXACTLY ...

3.0

out of 5

YOUR PLUMBING DEPARTMENT CSR'S ARE AWESOME. THIS PARTICULAR VISIT YOUR EMPLOYEE LEO KNEW EXACTLY WHAT I NEEDED, TOOK ME TO THE PROPER BIN, SHOWED ME THE CHOICES & RECOMMENDED THE BEST CHOICE. LEO IS A STAR IN MY BOOK HOWEVER, YOUR CONTRACTOR AIRE SERVE WHO CONTACTED ME IN RELATION TO YOUR PROMOTION ON HVAC ANNUAL SERVICING IS A DISASTROUS REFLECTION ON HOME DEPOT. I MADE APPOINTMENTS FOR THREE HOMES WITHIN THE TIME FRAMES AIR SERVE REQUIRED. tHE FIRST WINDOW WAS 12P-4P. HOME DEPOT AND THE AIRE SERVE DISPATCHER BOTH TOOK THE INFO THAT THIS HOME HAD A SECOND STORY ROOF HVAC UNIT. THEIR TECH CALLED AT 3:45 PM TO SAY HE'D BE THERE IN ABOUT 20 MINUTES. HE HAD NO IDEA THAT A LADDER WAS NEEDED AND SAID THAT AIR SERVE WOULD NOT HONOR THE HD PROMOTION FOR THIS HOME. THE NEXT DAY I HAD A 10A-3P WINDOW FOR TWO OTHER HOUSES. TECH SAID HE'D BE THERE AT 10:30A, 2ND JOB OF THE DAY. DISPATCH CALLED AT 12:41PTO SAY THEY HAD NO IDEA WHAT THE UNHONORED PROMOTION COST WOULD BE FOR THE MISSED APPOINTMENT & SAID THE TECH WOULD BE THERE FOR THE NEXT TWO APPOINTMENTS IN PERHAPS AN HOUR. 4 HOURS LATER A TECH CALLED THAT HE'D BE THERE SHORTLY AFTER FIVE TO BEGIN THE TWO 2-3 HR SERVICE APPOINTMENTS. I TOLD HIM THAT HE SERIOUSLY MISSED THE WINDOW, AND I HAD CONFLICTS THAT PRECLUDED BEING AT THE PROPERTIES FROM 5P TO 9:30 OR 11PM. AIRE SERVE DID NOT SERVE ANYBODY IN THESE INTERACTIONS. PLEASE SEND ANOTHER VENDOR WHO HON ORS YOUR COMMITMENTS. IN LIGHT OF AIRE SERV'S REPEATED FAILURES, BY COMPARISON YOUR EMPLOYEE LEO DESERVES A SIX OUT OF FIVE STARS

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Return To Top

Popular Categories