Richmond/W Broad #4611

4.8

out of 5

96% of customers recommend this store
Rating Breakdown
5
(369)
4
(36)
3
(4)
2
(3)
1
(12)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
The Home Depot
Contact Us
Main: (804)364-0782
Pro Desk: (804)364-3230
Store Hours
  • Mon-Sat: 6:00am - 8:00pm
  • Sun: 8:00am - 8:00pm
Location
11260 W Broad St
Glen Allen, VA 23060

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

6.10 mi
  • 6501 W Broad St
  • Richmond, VA 23230
8.32 mi
  • 10233 Lakeridge Parkway
  • Ashland, VA 23005
9.76 mi
  • 1386 Car Mia Way
  • Richmond, VA 23235

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Richmond/West Broad Home Depot in Glen Allen, VA. We look forward to helping you today.

No matter how complex your project may be, we're here to help you finish it. From tools to lighting our associates will get you in and out. You can also check out our Home Depot product locator app, which displays a store map, the aisle location and the current inventory available for the items you're looking for.

At Home Depot, getting involved in our local community is important to us. We support our local veterans through Team Depot projects. We are also committed to helping our customers get the job done right, with workshops to give you the skills you need to complete your home improvement project.

You can find us south of I-64 at the intersection of West Broad Street and John Rolfe Parkway, not far from Short Pump Town Center Mall, between Target and Kohl's. Drop by and see us today.

Your Richmond/W Broad Hardware Store Team


How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Richmond/W Broad hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot Richmond/W Broad offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.8

out of 5

424 reviews
5
(369)
4
(36)
3
(4)
2
(3)
1
(12)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
96% Of Customers
Recommend This Store 398 of 416 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
This is a very store to shop at

5.0

out of 5

This is a very store to shop at

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This store is managed very well, at all times

5.0

out of 5

This store is managed very well, at all times

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We found that the prices at this location are much cheaper than other stores, like the one on Mid...

5.0

out of 5

We found that the prices at this location are much cheaper than other stores, like the one on MidlothianTpk

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The customer service I received from Robb and Rudy at the short pump Home Depot was out of this ...

5.0

out of 5

The customer service I received from Robb and Rudy at the short pump Home Depot was out of this world. They made my experience SO MUCH FUN! they answer every question I had! This will not be my last time shopping with Home Depot! I am so happy with my first time experience. They were so friendly to my family, my children laughed the entire time. They were the absolute best ! Thank you guys!

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This store employees are very kind and responsive to customers. The store is very clean and comf...

5.0

out of 5

This store employees are very kind and responsive to customers. The store is very clean and comfotable to shop!

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After two (2) consecutive days of redialing the online customer service number; not being able to...

5.0

out of 5

After two (2) consecutive days of redialing the online customer service number; not being able to complete my online purchase; I decided to contact the store nearest me for assistance. “Christian” answered the phone, welcome, identifying the store, himself and offered to be of service. After explaining what had happened online, he immediately took charge, apologized, asked a few questions, model number, etc. I felt confident. The purchase was completed in a professional/expeditious manner.

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Maybe 2 employees had masks. All the rest no. And employees where engaged in close contact with o...

2.0

out of 5

Maybe 2 employees had masks. All the rest no. And employees where engaged in close contact with one another and not using any PPE. I am appalled.

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Thank goodness Nyisha was there. I was very stressed out and she came to the rescue

5.0

out of 5

Thank goodness Nyisha was there. I was very stressed out and she came to the rescue

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