#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(804)364-3230
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11260 W Broad St
Glen Allen, VA 23060
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Home Depot Truck Rental

  • Moving Truck Rental

  • Propane Exchange

  • Free WiFi

Recycling at Home Depot

Did you know?

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Our store diverts waste from landfills by accepting rechargeable batteries, plastic plant pots, CFLs, and lead acid batteries for recycling.

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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot has sold to Trex in the past. This is used to manufacture composite decking materials, bringing us one step closer to a circular economy.

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We have decreased electricity consumption by over 52% in our U.S. stores since 2010.

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The Home Depot's core values are based on doing the right thing for our customers and associates. This commitment extends beyond our stores to the environment and our local communities. We are your partners in environmental sustainability. Read more about our commitment to economic responsibility.

Store Details

Welcome to the Richmond/W Broad Home Depot. No matter the size of the job, we're here to help you with your next home improvement project.

Here at your local hardware store, we have everything you need for your DIY project. Whether you're looking for Husky storage or lighting we've got you covered. Our friendly associates can help you find exactly what you need. Take advantage of free pickup within 2 hours on millions of products using our Home Depot app. Shopping at a hardware store has never been this easy.

At Home Depot, community involvement is important to us. We support our local veterans through Team Depot projects. We also offer hands-on learning and expert advice at our DIY workshops, with topics tailored to everyone in your family, including workshops for kids, which provide a lively environment mixing creativity and safety.

You can find us south of I-64 at the intersection of West Broad Street and John Rolfe Parkway, not far from Short Pump Town Center Mall, between Target and Kohl's. Stop by today.

Sincerely,

The Richmond/W Broad Hardware Store Team

Do you carry fake Christmas trees that already have lights?

Yes, we carry many options for pre-lit Christmas trees. Find trees with lights that match your style, including gold lights, multi-color lights, and white lights. No matter what type of decor you've got, we have a pre-lit tree that'll fit in just right.

Where can I buy tailgating gear?

The Home Depot carries tailgating accessories so you can find what you need before the big game. Whether you're tailgating at home or in the parking lot, remember to bring plenty of food and tailgating games. Check out our portable speakers and radios, too. Shop on our mobile app or drop by to see some tailgating gear at the store.

Are Kids Workshops offered at the Richmond/W Broad Home Depot?

Our free Kids Workshops take place in-store every first Saturday of the month between 9am and noon. You may reserve your Kids Workshop kit by registering online for the event. Keep little doers engaged with a new kit pack for each event. Kits include all necessary craft materials, kit instructions, certificate of achievement, stickers, an apron pin, and a Discovery Education extension activity. Any required tools, such as paint, are provided at the workshop. Kits may be ordered online at our Kids Projects Activities page or picked up in-store if you prefer to participate in the workshop from home. Call us or visit our customer service counter to check availability of the kits.

How do I check the balance of my Home Depot gift card?

Home Depot gift cards are a popular choice for any occasion or during the holiday season. DIYers know these gift cards are fun to give and to receive. You can purchase them at our brick-and-mortar stores or online at homedepot.com. If you receive a gift card, you can check your gift card balance online or visit the Richmond/W Broad Home Depot and ask a cashier to check the balance for you. Use our gift cards to shop online or redeem them in-store. There are no additional fees to worry about.

Does The Home Depot Richmond/W Broad offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. using The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We'll let you know via email or text message when your order is ready at the store. Bring your valid, government-issued photo ID with you.

Picking up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us in the app that you're on the way.
3. When you arrive, park in a designated Curbside Pickup space, which is typically located near the front of the store.
4. Check in through the app to tell us you've arrived.
5. We will bring out your order and load it into your vehicle.

Find out more about Curbside Pickup.

Nearby Stores

6501 W Broad St

Richmond, VA 23230

6.11 mi

Tool & Truck Rental

(804)289-4010

Pro Service Desk

(804)289-4004

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

10233 Lakeridge Parkway

Ashland, VA 23005

8.31 mi

Tool & Truck Rental

(804)550-5868

Pro Service Desk

(804)550-5862

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

1386 Car Mia Way

Richmond, VA 23235

9.77 mi

Pro Service Desk

(804)897-7064

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

Customer Store Reviews

  • 4.7 out of 551 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (551)
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Showing 1-10 of 551 reviews
Thank You
Bob and Carlos helped me choose turf for my reading nook 💛
by
    • Recommended
    Great customer service
    I love the products and customer service. I got everything I needed to finish the job
    by
      Great Customer Service
      I shop at this Home Depot often. Tonight I received exceptional customer service in the electrical department from Aubrey and a pleasant check out experience from Stuart. Thanks for being so helpful at a very busy time of the year!
      by
        • Recommended
        Christmas Shopping
        Aisles are packed full of products I bought but don’t really need cause that’s how I roll. There were a lot of customer service people all in the store that were helpful. I have never seen so many people working at one time, but I assume that’s the Christmas time help. I wish the checkouts were always staffed well.
        by
          • Recommended
          Great Customer Service at Home Depot
          Our family had drove about 14 hours from Mississippi to Glen Allen, Virginia for the Thanksgiving holiday to visit my son and his family. My son just has purchased his first home, and we were looking to buy him a house warming gift. We decided to buy him a propane gas grill as we heading to the near by Home Depot. At the store, we had purchased the grill we wanted, and left on our merry way. We had some issue with the grill and had to return it to the store. At the store, we asked to speak with the store manager at the service desk, and then there came Kate; what a wonderful person she was. Kate took the time to understand our issue and immediately without any hesitation, she took owner of the case and helped us resolving the issue. I truly appreciated Kate with all her help and her professionalism. I want to shout out to her and want to let her know that she had made my day. Thank you and thank you.
          by
            • Recommended
            Great customer service
            Stuart at the self checkout was a great help. Made us aware of the benefits of applying for a Home Depot account which saved us money!
            by
              • Recommended
              Great customer service
              Every time I go to Home Depot I am satisfied and impressed with all aspects of the store, especially the ability and pleasant willingness of staff to direct me to locations of items or taking me directly there and discussing any questions, needs or concerns.
              by
                • Recommended
                Awful trip
                Employees have terrible customer service skills so if you go here expect to leave without getting the things you need.
                by
                  Thank you
                  Thank you Aspen at customer service and Shannon at the painting department for going out of your way in assisting me And thank you Myles at the cashier for your assistance too . Thank you fir the excellent service Salwa
                  by
                    Forklift beeper is intolerable inside the store
                    I was shopping in Home Depot at 11260 West Broad Street, Glen Allen VA. While I was there the forklift beeper was so loud everywhere in the store that it hurt my ears. I am sure the decibel level is far above a healthy level for both customers and employees. I imagine that employees are afraid to complain for Fraser of losing their jobs. I complained to the cashier who told me that it has to be that loud to avoid accidents. I wish the state and county health departments and OSHA would visit this store and see if they agree with the extreme loudness of the forklift beeper. I do not think they would agree at all.
                    by
                      Showing 1-10 of 551 reviews