#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(248)601-3304

Rental Center

(248)601-3313

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

225 West Avon Rd

Rochester Hills, MI 48307

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 490 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (490)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 490 reviews
Outstanding assistance and advice!
The sales associates all went above and beyond in professionalism and friendliness. Nothing was too much and each made very effort to assure that we had what we needed. The store is clean, the staff is nice and competent. The customer service representative was efficient and conscientious. We are so happy that this Home Depot is so close!
by
    • Recommended
    CO Alarms
    Good selection of CO alarms to choose from with defferent features
    by
    • Pro
    • Recommended
    Great associate experiance
    Interacted with several associates during my visit and all were very positive and helpful, especially Chelsea in cleaning supplies.
    by
    • DIY
    • Recommended
    Very helpful Store Manager and Sales Associate in the Doors and Windows Department
    I came in to order a custom entry door and storm door for our home. First, I talked to the Store Manager regarding the current promotions for 0% interest, since the order was going to be expensive. He was very helpful and reassured me that I would get the promotion available. The Sales Associate in the Doors and Windows Department was very easy to work with. He explained each item necessary to order the doors and gave me suggestions when I asked. I felt completely at ease with him and felt he was interested in me as a customer. I am VERY satisfied with my experience at Home Depot in Rochester Hills, MI today!!
    by
      • Recommended
      Store associates lack interest in shoppers
      Most associates at Rochester location lack interest in the needs of shoppers...I always feel like I am invisible there. They are not bad people, just seem to not like their job and appreciate folks need their services.
      by
      • DIY
      1 found this review helpful
      Experience Review
      Was able to find what I was looking for. Thank you .
      by
      • Pro
      • Recommended
      Always have what I need!
      I am always able to find what I need to operate my business! Close to home for convenient shopping!
      by
      • Pro
      • Recommended
      great experience
      Maria(MDG5894)Guided me to the right places with the right associates
      by
        • Recommended
        Great Store
        I've never had a bad experience at this store as I've had at other locations. Associates seem to have no problem going out of their way to help you even if it's not their department. Someone always acknowledges you when you are walking through the store to see if assistance is required.
        by
        • DIY
        • Recommended
        great store with helpful people
        store is clean and everyone has been very helpful. I had my bathroom remolded and bought most of everything from this store because of price and the help I received. if I had. problem it was taken care of. when I was looking for my new dishwasher I had a fellow go out of his way to help, I forgot his name and pat helped. the girls at the customer service have always respected my thoughts. thanks to all.
        by
          • Recommended
          Shopping Experience
          Joyce was very helpful in the hardware section. Gillian provided great service at the self checkout.
          by
          • DIY
          • Recommended
          Appliance Shopping Made Easy
          I was in the store looking for new appliances for the new home we just purchased. The associate that assisted me was wonderful. She new exactly what I was looking for, aided in picking what I wanted, took the time to show me items that closely fit what I was looking for and even found sales on what I was looking for. When we finished she made sure I was satisfied, all my questions were answered and that I had made an informed decision.
          by
          • DIY
          • Recommended
          Great experience the staff is very helpful and friendly
          The staff was happy to assist and had a very friendly attitude
          by
            • Recommended
            Nice store experience.
            Enjoyed shopping for mums and oriental lilies. End-of-season selections and prices were attractive.
            by
              • Recommended
              Store customer service not very helpful
              The store associates are impossible to find. And when they are forced to be in the aisles where people might find them, they like to walk away from the customers as fast as they can, lest someone stops them and asks them a question and they might have to actually do their job and either help someone or get an item for the customer. Multiple times in the past I have had above experience. And today, as usual, when I needed help I couldn't find anyone and there was no call button either to request for help. On top of that, I was overcharged for an item. The price marked in the aisle was lower than the price I was charged. When I went back to get this issue fixed, after much hassle, although the customer service reps gave me the price that was marked in the aisle, they did not give me the extra 10% discount that I was told I am supposed to get when I am overcharged. They infact laughed in my face when I asked for the discount. According to them, it's not their/home depot's problem or mistake that I was overcharged. It was my mistake that I wanted home depot to charge me the price that was advertised in home depot's own aisles!!!
              by
              • DIY
              1 found this review helpful
              I have always had a great experience at this Home Depot
              I never have a problem finding someone to help me to what I am looking for. When I moved I used Home Depot for everything including carpet, wood trim, paint, lots of electrical items, lights. It was my go to place. I felt the prices were fair and quality of product excellent.
              by
              • DIY
              • Recommended
              Loved the Popcorn!
              Store is great all the time but the popcorn is the little things that you guys do that make bringing my daughter with me an easy trip.. she loves going with me because she gets to eat popcorn and be with her dad while we go shopping.
              by
              • DIY
              • Recommended
              organized and clean
              Very clean store . No Complaints but could use more associates to help.
              by
                • Recommended
                GREAT SERVICE!
                BRIAN AND MATT AT THE CONTRACTOR DESK WERE REALLY EXCEPTIONAL. THEY WENT OUT OF THEIR WAY TO HELP ME. THEY LOADED 25 BAGS OF SAND (50 POUND BAGS!) FOR ME. BRIAN EVEN WENT TO MY SCHOOL TO UNLOAD THEM FOR ME. GREAT LEVEL OF SERVICE ALL DONE WITH A SMILE!
                by
                • DIY
                • Recommended
                Great Store experience
                I have gone here many, many times and have not been disappointed in their service.
                by
                • DIY
                • Recommended
                Every staff person I spoke with was pleasant, helpful, and knowledgeable.
                I like the fact finding someone to help me was not difficult or time consuming.
                by
                  • Recommended
                  Home Depot Very Helpful & Friendly
                  Rochester Hills Home Depot is very helpful. I find the overall service of the store and the staff has improved a lot over the past few years. Had a great experience there recently.
                  by
                  • DIY
                  • Recommended
                  Great cashier
                  I love your customer service and the associates. they helped me well
                  by
                    • Recommended
                    QUICK PURCHASE
                    EXCHANGED PROPANE TANK IN LESS THAN 5 MINUTES - GREAT EXPERIENCE
                    by
                      • Recommended
                      Matthew Eovaldi
                      The store was easy to navigate outside of a few stray carts and stocking equipment. The associate in lighting wisked me to the correct isle and got exactly what I was looking for.
                      by
                      • DIY
                      • Recommended
                      great experience
                      I was happy with my experience except for the Kiosk. I did not understand it
                      by
                        • Recommended
                        GREAT STORE -- GREAT HELP
                        It's easy to find my way around the store. The aisles are clearly labeled, and if I'm not familiar with the aisle I need, I just have to turn around and there will be a sales associate close by for help.
                        by
                        • Recommended
                        Buyng mulch
                        Nice experience, but not much left in stock at the price I wanted.
                        by
                          • Recommended
                          Found all items needed
                          Was very happy with the merchandise bought. What I needed was available. What I didn't understand a sales associate helped me with. I will always buy from Home Depot. Home Depot had a large selection of the merchandise I needed and other stores do not. The pricing was below other stores with the same merchandise.
                          by
                          • DIY
                          • Recommended
                          Great Store! Great knowledgable Staff !
                          Great Store! Great knowledgable Staff ! The store is by far the best Home Depot around the area!
                          by
                            • Recommended
                            1 found this review helpful
                            Showing 1-30 of 490 reviews

                            Nearby Stores

                            Find Another Store

                            8760 26 Mile Rd

                            Shelby Township, MI 48316

                            6.44 mi

                            Rental Center

                            (586)992-1410

                            Pro Service Desk

                            (586)992-1404

                            Mon-Tue: 6:00am - 10:00pm

                            Wed: 6:00am - 5:00pm

                            Thu: Closed

                            Fri: 6:00am - 10:00pm

                            Sat: 6:00am - 10:00pm

                            Sun: 8:00am - 8:00pm

                            45301 Northpointe Blvd

                            Utica, MI 48315

                            7.35 mi

                            Rental Center

                            (586)997-5433

                            Pro Service Desk

                            (586)997-5421

                            Mon-Tue: 6:00am - 9:00pm

                            Wed: 6:00am - 5:00pm

                            Thu: Closed

                            Fri: 6:00am - 9:00pm

                            Sat: 6:00am - 9:00pm

                            Sun: 8:00am - 8:00pm

                            2600 S Lapeer Rd

                            Lake Orion, MI 48360

                            7.74 mi

                            Pro Service Desk

                            (248)393-7420

                            Mon-Tue: 6:00am - 9:00pm

                            Wed: 6:00am - 5:00pm

                            Thu: Closed

                            Fri: 6:00am - 9:00pm

                            Sat: 6:00am - 9:00pm

                            Sun: 8:00am - 8:00pm