#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(706)236-2310

Rental Center

(706)236-2300

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

103 Hicks Dr

Rome, GA 30161

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 373 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (373)
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Showing 1-30 of 373 reviews
Great Customer Service
I wish I could remember the associates name who was so helpful and knowledgeable about the building supplies I needed. I can remember his face but not the name. Thought it might be Jason, but not sure. I have been in this store twice in the last 2 weeks, and both times I have received excellent service from associates to checkout. Thank you Home Depot Staff.
by
  • DIY
  • Recommended
Paint dept clerk
The guy in the paint department was EXTREMELY nice and went above and beyond to help not only me but others, the way he acted would make me want to come back there for paint and no where else
by
  • DIY
  • Recommended
interested in dual function grill
Jay was a big help! Very knowledgeable about the products & friendly!
by
  • DIY
  • Recommended
Great service and products
I checked online between Home Depot (HD) and Lowes and I like HD better. It has more to offer and the experience was great.
by
  • DIY
  • Recommended
Great experience..
Found required materials without difficulty. Plenty of associates around to help.
by
  • DIY
  • Recommended
great customer service
Helpful associates made this purchase easy!!!!!!!!!
by
    • Recommended
    great store experience
    easy to find stuff . and friendly staff. and clean place
    by
      • Recommended
      As usual , great experience !
      Very happy with the help that I received . Always enjoy my trips to Hope Depot .
      by
      • DIY
      • Recommended
      GREAT EXPERIENCE
      found several associates very anxious to provide help in finding the products I was looking for.
      by
      • Pro
      • Recommended
      Good prices and selection
      I was starting a masonry project and I needed help choosing the right products. I could not find a soul to help. When I went a few aisles over to find someone to ask, I got a blank stare.
      by
      • DIY
      • Recommended
      A not so great experience turned around with fantastic customer service!
      They were out of stock on some soil they had on sale in the ad. I had made a special trip just for it (and I live on the county line-which is a distance & my car started tearing up on the way. So, needless to say I was not having a great day before I got there & then to find out they were out of stock. But, the manager helped me tremendously with this!! Took care of the situation. And I left happy! You don't find customer service like this anymore! Thank you Dave & Heaven for all your help!!! I worked at Home Depot years ago. So, customer service is a big thing for me!
      by
      • DIY
      • Recommended
      Great people, great store
      Friendly and helpful staff. This store lives up to the standards you'd expect of Home Depot. Thanks!
      by
      • DIY
      • Recommended
      great store expierence
      I found everything I neede and was happy with the service.
      by
      • DIY
      • Recommended
      Great Store!
      Great store with great help! I couldn't think of a better home depot
      by
      • Recommended
      Great Store Experience
      The color Adirondack chairs that I wanted was not available outside with the regular chairs. I spotted them up high on display inside the store. I then went to customer service to ask if the chairs were anywhere else in the store that would be easier to get and purchase. I was told the only ones were outside. I then went to get one last look at the chairs I wanted and an associate named Jay came up to me and asked which ones I wanted that he would get them down for me. He was quickly back with a huge tall rolling ladder and retrieved the chairs that I wanted. He then offered to take them to the car for me. He went out of his way to help me and I appreciate it very much. Customer service like this is what makes me a repeat customer. I highly recommend this store and have posted my great experience on facebook and word of mouth. Thank you!
      by
      • Recommended
      Awesome help from associates
      Nice getting help as soon as you need it! Very knowledgeable help.
      by
      • DIY
      • Recommended
      THEY HAVE WHAT YOU NEED!
      IT ALWAYS EASY TO FIND WHAT YOU NEED. EVEN IF ALL YOU NEED IS HELP ON A PROJECT. tHE STORE IS ALL WAYS CLEAN
      by
        • Recommended
        Fast freindly servive
        Went straight to the concrete saws and saw blades. Found out quickly easier and more cost efficient to go ahead and buy what I needed, instead of renting. Worked out well for me.
        by
        • Pro
        • Recommended
        Finding more in stock than other stores
        More and more often I am finding that Home Depot has items in stock that I need, while other stores don't. The price is also competitive, in some cases even better than other building supply stores.
        by
        • DIY
        • Recommended
        Great store advice
        I wanted to say thank you for all the help for work related items , the store assistance was very helpful and it made my visit to the store a lot easier, I like the displays of the lights and I like the way you can turn on and look at different varieties out in the open and not in a box it makes your decision a lot easier to make. All my questions were answered and I will continue to shop at Home Depot for all my needs.
        by
        • Pro
        • Recommended
        GOOD EXPERIENCE
        NEEDED HELP IN GET WHAT I WANTED. EVER ONE VERY HELPFUL IN MEETING MY NEEDS.
        by
        • Recommended
        Fast service
        Store very neat and clean. Employees appear very efficient. Very friendly and knowledgeable.
        by
        • DIY
        • Recommended
        Great store experience
        The store was clean and well lighted. The sales associates were very polite and helpful.
        by
        • Recommended
        Excellant service
        Helpful and knowledgeable staff . Store is well maintained . Displays are useful and helpful for finding products . Enjoy shopping on line . Remodeling 2nd home located 200 miles from residence. Thanks for making this easier for me and my contractor.
        by
          • Recommended
          Continuously a great place to shop for building materials and appliances!
          The associates at the Pro-Desk are always friendly and thorough heir efforts to make certain that I have all the materials for the project(s) being planned I am planning a mountain cabin and these are the folks I will depend on to get the job done.
          by
            • Recommended
            This customer chose to rate the product and not provide text.
            by
              • Recommended
              This customer chose to rate the product and not provide text.
              by
                • Recommended
                This customer chose to rate the product and not provide text.
                by
                  • Recommended
                  This customer chose to rate the product and not provide text.
                  by
                    • Recommended
                    This customer chose to rate the product and not provide text.
                    by
                      • Recommended
                      Showing 1-30 of 373 reviews

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