#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(706)236-2310

Rental Center

(706)236-2300

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

103 Hicks Dr

Rome, GA 30161

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 373 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (373)
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Showing 1-30 of 373 reviews
Masks are not required to enter the store. Enter at your own risk.
Masks are not required to enter the store. Enter at your own risk.
by
  • Verified Purchase
Very good customer service including cashier Donna give her a 5.
Very good customer service including cashier Donna give her a 5.
by
  • Verified Purchase
  • Recommended
Great employees, always willing to help.
Great employees, always willing to help.
by
  • Verified Purchase
  • Recommended
I enjoy shopping at The Home Depot. I find great deals there and they are near to my house. There...
I enjoy shopping at The Home Depot. I find great deals there and they are near to my house. There is no way I will drive across town to shop at Lowe’s.
by
  • Verified Purchase
  • Recommended
Easy to get help products neatly arranged everyone was very friendly
Easy to get help products neatly arranged everyone was very friendly
by
  • Verified Purchase
  • Recommended
I make a point of checking out my purchases with Sales Cashier Donna. She is so friendly and al...
I make a point of checking out my purchases with Sales Cashier Donna. She is so friendly and always smiling! Donna makes a point of asking if I found everything I was shopping for. Great Home Depot employee!
by
  • Verified Purchase
  • Recommended
Just had a great experience at our Rome GA, Home Depot. Came in to make a purchase which was bun...
Just had a great experience at our Rome GA, Home Depot. Came in to make a purchase which was bundled with 35% off that day only. It didn't show up when Sales Cashier, Donna, rang up our order. I showed her the email I received with the offer and Donna went the extra mile and gave us our discount as a mark down. Thank you Donna!
by
  • Verified Purchase
  • Recommended
Extremely poor customer service! Associates rather stand around and chat than help. Completely ig...
Extremely poor customer service! Associates rather stand around and chat than help. Completely ignore your requests for assistance! Dark, dirty, and dingy appearance! Very hard to see and find products, very disorganized.
by
  • Verified Purchase
1 found this review helpful
Very friendly and helpful, the employees don't go hide when your needing help. LOL
Very friendly and helpful, the employees don't go hide when your needing help. LOL
by
  • Verified Purchase
  • Recommended
Vonda in the appliance department was very helpful. She found us the dishwasher we were looking f...
Vonda in the appliance department was very helpful. She found us the dishwasher we were looking for and we saved $130.
by
    • Recommended
    The store employees are always friendly and helpful. The store is clean and neat and the flowers ...
    The store employees are always friendly and helpful. The store is clean and neat and the flowers are simply beautiful !
    by
    • Verified Purchase
    • Recommended
    The store is nice & easy to work with, but I haVE CHECKED THE BOX ABOUT RECEIVING EMAILS, BUT i ...
    The store is nice & easy to work with, but I haVE CHECKED THE BOX ABOUT RECEIVING EMAILS, BUT i NEVER received one!
    by
    • Verified Purchase
    • Recommended
    During this covid-19 pandemic most people are on edge and fearful. Walking in the Rome store on S...
    During this covid-19 pandemic most people are on edge and fearful. Walking in the Rome store on Saturday morning employees were very helpful and eager to to make the customer feel relaxed and keeping with new safety guidelines. Great shopping experience. Thanks!
    by
    • Verified Purchase
    • Recommended
    Store employees are always friendly and helpful. Easy location to get in and out of
    Store employees are always friendly and helpful. Easy location to get in and out of
    by
    • Verified Purchase
    • Recommended
    After buying my home, I spend a great deal of time at Home Depot. They have all I need to keep m...
    After buying my home, I spend a great deal of time at Home Depot. They have all I need to keep my home repaired and my many restoration projects on point.
    by
    • Verified Purchase
    • Recommended
    Even though I have to travel an hour to get tto this store, I will continue to shop her instead o...
    Even though I have to travel an hour to get tto this store, I will continue to shop her instead of stores that are closer because they have competitive prices and the employees are friendly and very helpful.
    by
    • Verified Purchase
    • Recommended
    I had a issue with my bank card and the clerk decided for her self to informed me I must not have...
    I had a issue with my bank card and the clerk decided for her self to informed me I must not have no money, as it turned it was a problem with the card and the bank corrected it , but I felt the clerk was out of line with her assumption
    by
    • Verified Purchase
    2 found this review helpful
    Will definitely shop at this store again! I wish to thank Gretta in hardware. She was very helpfu...
    Will definitely shop at this store again! I wish to thank Gretta in hardware. She was very helpful, kind, informative, and patient with me. I also would like to thank Tammy and Fabian at customer service front desk for all their help and kindness. This trip to the store was a very good one. Thank You!!
    by
    • Verified Purchase
    • Recommended
    Had a great experience at this location last Saturday! excellent customer serivce from service d...
    Had a great experience at this location last Saturday! excellent customer serivce from service desk and excellent help in lumber department
    by
    • Verified Purchase
    • Recommended
    Such a great store because of it's people who work there. The employees are always friendly, act ...
    Such a great store because of it's people who work there. The employees are always friendly, act in your best interest, strive to appease and make the customer happy and always willing to help.
    by
    • Verified Purchase
    • Recommended
    I love this store it is probably one of my favorite places to spend money, even when I dont have ...
    I love this store it is probably one of my favorite places to spend money, even when I dont have money to spend. The customer care is awesome, and very helpful. And it always have everything I need.
    by
    • Verified Purchase
    • Recommended
    Received the wonderful service and the best prices in comparison.
    Received the wonderful service and the best prices in comparison.
    by
    • Verified Purchase
    • Recommended
    Thanks to Hank ,Dusty and Cyndi for taking such good care of us when purchasing our new grill. Th...
    Thanks to Hank ,Dusty and Cyndi for taking such good care of us when purchasing our new grill. They talked with us to make sure we got the grill we wanted. Helped with checking out and loading the grill safely. Very friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    Tish in appliances/cabinets was extremely helpful in our kitchen remodeling. All employees are f...
    Tish in appliances/cabinets was extremely helpful in our kitchen remodeling. All employees are friendly and knowledgeable. Assistance was available in every department we visited. Great store!
    by
    • Verified Purchase
    • Recommended
    This is my hometown store, I shop here for tools and cleaning supplies. The employees are always...
    This is my hometown store, I shop here for tools and cleaning supplies. The employees are always helpful
    by
    • Verified Purchase
    • Recommended
    GOOD STORE
    GOOD STORE
    by
    • Verified Purchase
    • Recommended
    This Home Depot is a pleasure to visit. We came in today for some carpeting on our hardwood stai...
    This Home Depot is a pleasure to visit. We came in today for some carpeting on our hardwood stairs and quickly found exactly what we wanted. Ashleigh, in Flooring, wrote up our measurement request and we have our appointment set for tomorrow. She was fast and friendly and we were on our way. That's very unusual for a flooring experience; at most other stores you're going to spend 30 minutes or more. Thanks Ashleigh!
    by
    • Verified Purchase
    • Recommended
    Store is clean & orderly
    Store is clean & orderly
    by
    • Verified Purchase
    • Recommended
    We were in Rome to find flooring for our kitchen since we had to replace it due to a water leak. ...
    We were in Rome to find flooring for our kitchen since we had to replace it due to a water leak. Everyone was very helpful at the Home Depot! We’re very happy with our flooring choice! Now waiting to get it installed.
    by
    • Verified Purchase
    • Recommended
    The store is always clean and the employees are very helpful when you need them !
    The store is always clean and the employees are very helpful when you need them !
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 373 reviews

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