#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(586)415-2428

Rental Center

(586)415-2425

Store Hours

Mon-Wed:
6:00am - 10:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

20500 13 Mile Rd

Roseville, MI 48066

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.7 out of 805 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (805)
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Showing 1-30 of 805 reviews
Thanks for Robin White and her manager Rob
Thanks for Robin White and her manager Rob
by
  • Verified Purchase
  • Recommended
When you can find employee to help you they are very helpful. Very polite. And knowledgeable. I a...
When you can find employee to help you they are very helpful. Very polite. And knowledgeable. I always love going to Home Depot.
by
  • Verified Purchase
  • Recommended
Great store for all your home needs.
Great store for all your home needs.
by
  • Verified Purchase
  • Recommended
While the appearance of the store looks clean and organized, it’s not until you try to find usabl...
While the appearance of the store looks clean and organized, it’s not until you try to find usable trim molding that you discover what the issue is. The bins are full of product however 90% of the items are damaged. Apparently that department is managed by a third-party company who is clearly not removing damaged or broken inventory. Many items are sold by the foot but the pieces on the shelf come in odd lengths requiring you to either cut them or pay for the length you don’t need. Furthermore, there is no means of measuring the product within the aisle when the product is sold by the foot. I think it’s clear that Home Depot does not wish to sell wood products any longer, rather just sell power tools and Christmas trees.
by
  • Verified Purchase
  • Recommended
Was not aware that this store had a no return policy for appliances & money is non-refundable. We...
Was not aware that this store had a no return policy for appliances & money is non-refundable. We were not informed when we bought the dishwasher. They should not be selling appliances if customers cannot get their money back & customers are not happy. Changes are needed for this type of policy. Associates can only do what they are suppose to do but ultimately it's the Mgr's. who ought to be more helpful. I feel we have been treated badly as customers, this is not acceptable.
by
  • Verified Purchase
Excellent Customer Service!!!
Excellent Customer Service!!!
by
  • Verified Purchase
  • Recommended
If you need flooring or blinds, Susie is the girl to go to. This location is my #1 because of her!
If you need flooring or blinds, Susie is the girl to go to. This location is my #1 because of her!
by
  • Verified Purchase
  • Recommended
I needed a lot of help choosing appliances, and the staff went above and beyond helping me in my ...
I needed a lot of help choosing appliances, and the staff went above and beyond helping me in my opinion. I feel good about the experience and the choices I made while in the store.
by
  • Verified Purchase
  • Recommended
This store is superior to all others I’ve shopped at.
This store is superior to all others I’ve shopped at.
by
  • Verified Purchase
  • Recommended
Really great store. Employees know where to find the products you need. Had what I wanted. Other ...
Really great store. Employees know where to find the products you need. Had what I wanted. Other shoppers were even helpful. One gentleman even helped us get a water heater on a cart. Great place to shop.
by
  • Verified Purchase
  • Recommended
IF YOU HAVE ANY PLUMBING PROBLEMS AND NEED AN EXPERT, MR. PAUL FOSTER IS THE BEST TEAM MEMBER TO ...
IF YOU HAVE ANY PLUMBING PROBLEMS AND NEED AN EXPERT, MR. PAUL FOSTER IS THE BEST TEAM MEMBER TO ASK. HE WILL GUIDE YOU THROUGH ANY PROCESS NEEDED AND MAKE SURE YOU HAVE THE CORRECT PARTS.
by
  • Verified Purchase
  • Recommended
from the time entering the store until the time I left I received excellent customer service....
from the time entering the store until the time I left I received excellent customer service....
by
  • Verified Purchase
  • Recommended
Shopping at Home depot is always a positive experience I always find everything I need and the S...
Shopping at Home depot is always a positive experience I always find everything I need and the Staff is friendly knowledgable and helpful.
by
  • Verified Purchase
  • Recommended
I love this location. Convenient. Large parking lot. Clean store and lot (nobody wants a screw in...
I love this location. Convenient. Large parking lot. Clean store and lot (nobody wants a screw in their tire) helpful friendly employees.
by
  • Verified Purchase
  • Recommended
A young lady on her break help me find the screens that I need it for my windows her name Shineen
A young lady on her break help me find the screens that I need it for my windows her name Shineen
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Every time I shop at this store I encounter friendly, helpful and knowledgeable associates. I do...
Every time I shop at this store I encounter friendly, helpful and knowledgeable associates. I do a lot of home projects, and know that when I shop here I will get the proper service and information that I need to complete my projects.
by
  • Verified Purchase
  • Recommended
I have been going to the Roseville store because it is very convenient and good products and grea...
I have been going to the Roseville store because it is very convenient and good products and great help.
by
  • Verified Purchase
  • Recommended
I just took a survey and at the end they put I didn't like this store. This is not true. I love s...
I just took a survey and at the end they put I didn't like this store. This is not true. I love shopping this Home Depot. I thi k I must of pushed a erong answer.
by
  • Verified Purchase
  • Recommended
I was so appreciative of the assistance of Stephanie! She's a stellar employee and so helpful!
I was so appreciative of the assistance of Stephanie! She's a stellar employee and so helpful!
by
  • Verified Purchase
  • Recommended
Outstanding customer service!
Outstanding customer service!
by
  • Verified Purchase
  • Recommended
The associates were all ready to help and were just overall easy to work with and helpful!
The associates were all ready to help and were just overall easy to work with and helpful!
by
  • Verified Purchase
  • Recommended
Five star ***** we were very impressed with the whole shopping experience. The cleanliness of th...
Five star ***** we were very impressed with the whole shopping experience. The cleanliness of the store, the way it was organized, the product selection and most of all the people who helped there. We will definitely be long time customers
by
  • Verified Purchase
  • Recommended
The staff is helpful and always pleasant. Means a lot to me when I don't always have the knowledg...
The staff is helpful and always pleasant. Means a lot to me when I don't always have the knowledge on what I need.
by
  • Verified Purchase
  • Recommended
Cody from the Roseville store from the paint department showed me exactly where cleaning product ...
Cody from the Roseville store from the paint department showed me exactly where cleaning product was down the next aisle. Every time I go to the Home Depot there is someone to help me find something I need. I really appreciate the excellent customer service each time I visit Home Depot. The store is clean, fully stocked, and the prices are great!
by
  • Verified Purchase
  • Recommended
Very good service and merchandise.
Very good service and merchandise.
by
  • Verified Purchase
  • Recommended
products easy to find, store clean, everyone friendly fast, funny service cashier Nasheba, love t...
products easy to find, store clean, everyone friendly fast, funny service cashier Nasheba, love the purple marker 70% and 50% off
by
  • Verified Purchase
  • Recommended
friendly helpful employees both times i went to this store
friendly helpful employees both times i went to this store
by
  • Verified Purchase
  • Recommended
Only 2 of 4 self check outs now accept cash. Yet credit cards are accepted at all 4. This signi...
Only 2 of 4 self check outs now accept cash. Yet credit cards are accepted at all 4. This significantly slows down check out options for those that use cash. The manager said this system speeds up the check out process per "corporate". It doesn't for those that use cash.
by
  • Verified Purchase
2 found this review helpful
One of the best Home Depot's around, clean, bright, well-stocked, plenty of approachable, friendl...
One of the best Home Depot's around, clean, bright, well-stocked, plenty of approachable, friendly staff.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Excellence in cleansiness, Politeness, Prices are the reason we shop in there and very helpful em...
Excellence in cleansiness, Politeness, Prices are the reason we shop in there and very helpful employees with their knowledge
by
  • Verified Purchase
Showing 1-30 of 805 reviews

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