Reviews for Round Lake Beach #8431

Great knowledgeable friendly service!

The workers at this store were so helpful and assisted us in finding everything we needed.

Pretty good store overall...Best in the mornings

This is my new store your employees were very helpful and nice took there time to explain everything I needed to know You guys are the best thank you Frances Wolfe

Excellent support from staff. Always my go to store when needing help or direction on 'How to' do something.

Juan in the paint department is awesome! He matched a paint color for us that took time and attention to detail. He was friendly, kind, patient and resourceful.

Excellent store and staff! Very friendly and helpful!

The service desk associates in particular were very helpful when I came to the store. Keep it up!

Amazing customer service

Every time coming to visit home depot i found good help and assist, specialy Klara, she is helpful and good in advices. Always this store is clean and well organized and everybody friendly and helpful

I think that this store had ok service. I moved from the city to the subbers and I feel like I got amazing service in the city stores.

To whom it may concern, I purchased 40 shingles and they only gave me 37, I told the guy that there were only 37 and that my order was 40 he kept insisting that there were 40 that he had counted them and it was fine which was not true, as I looked I noticed that some were damaged, I notified the guy telling him my customer will not approve of this And asked another Home Depot employee to help me. He went to get another lady that had an extremely bad attitude and was very rude, she got the damaged shingles out but did not give me a discount because I'm a company. As I was finishing my order I noticed that ABC would have given me a better deal. All I would have wanted was to get a good customer service since I am a frequent buyer with my company.

Dirty and cluttered, many things not stocked or lost. Employees unable to help me either. probably worth the drive to go some where else.

Will in the paint department goes above and beyond in the service he provides. Highly recommend him.

Product I needed was on a pallet right inside the entry door...how convenient is that? The only downside was having to lug a bag of lawn fertilizer to the other end of the store to pay for it. Ah well, I needed the exercise anyway!

STORE IS CLEAN AND MOST OF THE EMPLOYEES ARE FRIENDLY AND HELPFUL

There are several home depot stores near me but this is my favorite! Helpful employees and the store is always stocked

Employees need better training in the fields of their departments. like paint needs better training in colors and textures as with electrical in applications of electrical equipment. As does the cabinet and mill work departments in installations. They seem to know what is on their shelves but not how to use it?

Excellent store

Amazing very Friendly

Great store everyone there is very friendly

I had the most special experience today. The girl at the service desk found a YouTube to help me build a wheelchair for my dog. Then a wonderful employee, gentleman helped me build it right in the store. How often does that happen? It was fun and so touching. Other employees were interested and supportive. Thank you for that! Blessing to those special people.

The employee that I asked to help find this item paged an associate familiar with the correct department. I did not have to wait very long and he showed me the item which needed to be taken down with a lift. He and the lift operator closed off the area and safely lowered my item. The cashier was friendly and another employee helped me to push the item onto my vehicle. While I may not remember all of the names, one name does come to mind when reflecting upon this visit, and that is The Home Depot

V3ery clean

Very helpful

Love the service provided by the team at the store in Round Lake Beach, IL. Brett, at the paint counter, is extremely knowledgeable and always cheerful! Seems like he loves his job and is a great people person! I have never had a bad experience at this Home Depot. Over the 18 years we have lived in Antioch, we have special ordered carpet, redone kitchen & bathrooms, completed landscaping projects, purchased appliances, lawnmowers, grills and enough paint to float a cruise ship, and many other things. I have been to many other Home Depots, and honestly, they don't disappoint, but this one is my favorite!

Very clean and staff are very helpful, I seem to find everything I needed every-time I shop at this store. Returning items is very easy, when the line is long staff members immediately ask for help to support the long lines if any. Never had an issues getting Military Discount. Thanks Home Depot for your support.

Excellent customer service department

The employees are so willing and able to help you. If they're not sure about something, they will find someone who knows for sure. Very friendly and professional.

Amazing