#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(847)543-5402

Rental Center

(847)543-5408

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2050 N Illinois Route 83

Round Lake Beach, IL 60073

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 530 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (530)
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Showing 1-30 of 530 reviews
Helpful and friendly!
Phil and Willy greeted us and got us exactly where we needed to be. They had great inventory, sales, and customer service!
by
    The garden staff was friendly and helpful and the plants were well taken care of and healthy. Th...
    The garden staff was friendly and helpful and the plants were well taken care of and healthy. The paint department was knowledgeable and friendly!
    by
    • Verified Purchase
    • Recommended
    the store is great and they are very helpfull
    the store is great and they are very helpfull
    by
    • Verified Purchase
    • Recommended
    Great place!
    They have amazing employees! Very helpful! Will definitely go back!
    by
      • Recommended
      Project Class for her... AMazing!!
      I took one of the project classes that are designed for 'her'. Klara (junior) was the instructor and was she awesome! She instructed, and didn't over-take the project. She made sure that you were comfortable with tools, and if not the proper way to use them. Klara was friendly, helpful, patient and professional. ✨✨✨ I will definitely take another class with Klara.
      by
        • Recommended
        Great!
        Overall great environment and staff! Will definitely be back and would recommend
        by
          • Recommended
          The personnel are extremely friendly and helpful. Very customer oriented. Persons like: Mike i...
          The personnel are extremely friendly and helpful. Very customer oriented. Persons like: Mike in Pro Services, Tony in Pro Services, Diane in Doors, Robert in Checkout, Tanya in Checkout.
          by
          • Verified Purchase
          • Recommended
          Very clean
          I really like how clean the store is and i like how friendly the employees are.
          by
            • Recommended
            Patients of a Saint
            While waiting to do a quick return one of your associates Nicole, had the patience of a saint dealing with a lady who was to put it mildly "difficult" patient, and understanding and she never lost her cool.
            by
              • Recommended
              Home depot you rock
              Home depot you rock
              by
              • Verified Purchase
              • Recommended
              Great team at this facility.
              Great team at this facility.
              by
              • Verified Purchase
              • Recommended
              The sales assistants don't try to pressure a customer into buying any item. They simply show what...
              The sales assistants don't try to pressure a customer into buying any item. They simply show what is available. When necessary or when asked, they will demonstrate the functionality of an item, point out its use(s), and then let the customer decide. In addition, whenever a sales assistant can not answer a question about a product or service (rarely), she or he will defer to someone who can.
              by
              • Verified Purchase
              • Recommended
              Store was clean and stocked to a good appearance. Employees greeted me as I walked in. I was able...
              Store was clean and stocked to a good appearance. Employees greeted me as I walked in. I was able to find what I was looking for and an employee helped me find a different item. Overall experience was very good
              by
              • Verified Purchase
              • Recommended
              Robert the cashier was very friendly.
              Robert the cashier was very friendly.
              by
              • Verified Purchase
              • Recommended
              I was shopping in plumbing, Jason was very helpful in finding parts. Then I needed a special ada...
              I was shopping in plumbing, Jason was very helpful in finding parts. Then I needed a special adapter and the store did not have it, he said, "I have one in my truck I will give you", we walked out and he gave me the part. Way above and beyond!!!!!!!!
              by
              • Verified Purchase
              • Recommended
              This store provides the best customer service I have ever experienced, period! Great service fro...
              This store provides the best customer service I have ever experienced, period! Great service from every department, with the employees taking the time to understand the project I am working on, and providing assistance and advice to get things done correctly. This will be the only retail hardware store that I shop at. They are professionals at every level! And truly care about their customers. Thank you #8431 Round Lake Beach!
              by
              • Verified Purchase
              • Recommended
              Neat store, friendly staff and great inventory
              Neat store, friendly staff and great inventory
              by
              • Verified Purchase
              • Recommended
              This store & their staff cannot be beat!
              I have been shopping this store since moving to the area this past September. I was never a Home Depot fan previously because other locations I shopped weren't as friendly helpful or knowledgeable. Today I just purchased a snow thrower on clearance, these people were so awesome! The salesman called me 3 times to tell me after searching & inquiries to staff members that even though he didn't have the exact model I was looking for, he had one comparable. It didn't come with a manual so the garden area manager demonstrated & showed me how to operate it. He also guaranteed a full refund if I wasn't completely satisfied after using it. Kudos to Vontain & Ken for going out of their way to make me a happy customer!
              by
                • Recommended
                1 found this review helpful
                I want to extend a extra thank you to all the great employees at this store! Thank You Jo ann, J...
                I want to extend a extra thank you to all the great employees at this store! Thank You Jo ann, Justin, Warren and Jordan! You all are great!
                by
                • Verified Purchase
                • Recommended
                1 found this review helpful
                Really enjoyed my recent shopping experience this evening. Found the perfect stove, have been loo...
                Really enjoyed my recent shopping experience this evening. Found the perfect stove, have been looking for months...finally found it at my local Home depot. Everyone was friendly, and helpful. I have more home improvements to do, so will be going back soon.
                by
                • Verified Purchase
                • Recommended
                The best!
                Excellent customer service and clean! Always easy to navigate and quickly and speedy checkouts.
                by
                  • Recommended
                  all the employees wish me a good morning.made me feel like i was the owner of the company.employe...
                  all the employees wish me a good morning.made me feel like i was the owner of the company.employees feel like family.
                  by
                  • Verified Purchase
                  • Recommended
                  Everyone they was very freindly, helpful,and nice to talk to. We got a truck to rent when other s...
                  Everyone they was very freindly, helpful,and nice to talk to. We got a truck to rent when other stores had none. And it was a great day out couldnt beleive we walked in and could rent the truck. Thank You so much GREAT STORE with GREAT PEOPLE.
                  by
                  • Verified Purchase
                  • Recommended
                  Im a new home owner and if its wasnt for your employees.nothing would be fix around the house
                  Im a new home owner and if its wasnt for your employees.nothing would be fix around the house
                  by
                  • Verified Purchase
                  • Recommended
                  for the ladys at the front desk. Keep up the good work and i hope the company recognize your hard...
                  for the ladys at the front desk. Keep up the good work and i hope the company recognize your hard work everyday
                  by
                  • Verified Purchase
                  • Recommended
                  nicole was very nice and helpful. thank you nichole
                  nicole was very nice and helpful. thank you nichole
                  by
                  • Verified Purchase
                  • Recommended
                  Excellent customer service
                  I've always had luck with finding someone who is knowledgeable and patient. I go here all the time for my home improvement needs.
                  by
                    • Recommended
                    Mike at the Pro service desk!
                    Mike from Pro service was by far the nicest person I have ever delt with in any homedepot. He is what customer service is all about!!
                    by
                      • Recommended
                      This store has all your home and contracting needs and employees who are eager to assist. Clean,...
                      This store has all your home and contracting needs and employees who are eager to assist. Clean, organized, and an overall positive place to shop. Employees are personable and go above and beyond.
                      by
                      • Verified Purchase
                      • Recommended
                      no one ever around to help
                      I went to the store today to find material to make a balance beam for my daughter. Very simple project to do. It took ten minutes to find some one able to cut me two pieces of wood. Asked for help in the carpet area,associate said they would call someone to come over there. 15 minutes later, still no one showed up. Left the store with out the material needed because no one ever came to help.s
                      by
                        Showing 1-30 of 530 reviews

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