#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(210)304-7061

Rental Center

(210)304-7058

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3111 S.e. Military

San Antonio, TX 78223

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 503 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (503)
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Showing 1-30 of 503 reviews
Excellent customer service. We were greeted by multiple employees. Melissa and Kassandra went out...
Excellent customer service. We were greeted by multiple employees. Melissa and Kassandra went out of their way to help of with an online order. Great store!
by
  • Verified Purchase
  • Recommended
Helpful and knowledgeable staff!
Helpful and knowledgeable staff!
by
  • Verified Purchase
  • Recommended
We went to purchase a refrigerator and received help from a gentleman by the name Albert. He was ...
We went to purchase a refrigerator and received help from a gentleman by the name Albert. He was beyond kind and helpful. I am big on customer service and he went above and beyond. I am so grateful for his help. We ended up leaving as happy customers with a new refrigerator, washer and dryer.
by
  • Verified Purchase
  • Recommended
Very helpful and friendly employee's
Very helpful and friendly employee's
by
  • Verified Purchase
  • Recommended
Excellent work.
Excellent work.
by
  • Verified Purchase
  • Recommended
Lawrence, the Electrical dept mgr. was extremely helpful in locating an out of season A/C unit. ...
Lawrence, the Electrical dept mgr. was extremely helpful in locating an out of season A/C unit. He is a very customer oriented store representative. His customer service is exceptional. I wish there were more sales associated like him throughout the retail business. Thank you Home Depot & THANK YOU Lawrence.
by
  • Verified Purchase
  • Recommended
I have shopped this location for many years even after we moved further away and I'll continue sh...
I have shopped this location for many years even after we moved further away and I'll continue shopping here. The store itself is great and the products are always well priced and usually available but the employees themselves could use more training in polite and respectufl customer service wether the customer is spending thousands of dollars or a few dollars. Trying to find help is usually not that easy at this location but I shop here regardless and I will continue you to do so because I still like the store itself and the products....if you're not in a hurry, this is the place for you, otherwise be prepared to exercise your patience.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I enjoy shopping at this location. Employees are always helpful and knowledge. Thank you for al...
I enjoy shopping at this location. Employees are always helpful and knowledge. Thank you for always helping me locate ideas I need or explaining different products.
by
  • Verified Purchase
  • Recommended
Great place to shop and great employees that care
Great place to shop and great employees that care
by
  • Verified Purchase
  • Recommended
How To Classes
Staff very knowledgeable, trained and professional
by
    This store has the most knowledgeable people about there products than most other stores I've bee...
    This store has the most knowledgeable people about there products than most other stores I've been at.
    by
    • Verified Purchase
    • Recommended
    shopping
    The only reservation is there are not enough employees to help the amount of people that as shop at this store
    by
      Great customer service
      Lawrence has the best customer service hands down he goes above and beyond and out of his way to help in any way that he can.
      by
        EXCELLENT LOCATON WITH HELPFUL STAFF. OTHER LOCATIONS HAVE PERSONNEL VISITING AND IGNORING THE CU...
        EXCELLENT LOCATON WITH HELPFUL STAFF. OTHER LOCATIONS HAVE PERSONNEL VISITING AND IGNORING THE CUSTOMERS. NOT THIS PLACE. THEY ARE LOOKING FOR PEOPLE TO HELP. THIS IS MY GO TO PLACE!
        by
        • Verified Purchase
        • Recommended
        Great staff.
        Great staff.
        by
        • Verified Purchase
        • Recommended
        The store was clean, easily found what I was looking for and the associates go out of their way t...
        The store was clean, easily found what I was looking for and the associates go out of their way to help.
        by
        • Verified Purchase
        • Recommended
        Nice clean store but sorry no help with the customers,need more sales associates .
        Nice clean store but sorry no help with the customers,need more sales associates .
        by
        • Verified Purchase
        1 found this review helpful
        my spouse and I go to this location often because of the customer service we get .thank you all f...
        my spouse and I go to this location often because of the customer service we get .thank you all for doing such a great job.
        by
        • Verified Purchase
        • Recommended
        Ceiling Fan
        Ramiro, in electrical, has excellent customer service. He went above and beyond to help me out with a ceiling fan purchase. Awesome job! Thank you, Ramiro!
        by
          • Recommended
          Liz
          I Love this store! This is the Toy store for me & my husband. We prefer this store to any other Home Improvement store!
          by
            • Recommended
            NMard
            I love the quality of help and care of the associates
            by
              • Recommended
              I have bought several items in the past few years and I am always happy with my purchases! They h...
              I have bought several items in the past few years and I am always happy with my purchases! They have a large variety of items I need and the quality is top-notch. If I ever have to bring back to exchange they are always there with a smile. Will continue buying from them.
              by
              • Verified Purchase
              • Recommended
              this store have the most friendly staff in all departments and i have asked and received help in ...
              this store have the most friendly staff in all departments and i have asked and received help in most of the departments Paint, garden, electrical, plumbing, tools, appliances each one has people that know and if they dont they find someone that does
              by
              • Verified Purchase
              • Recommended
              Store Manager, Charlie is a real asset to this store and for customer relations.
              Store Manager, Charlie is a real asset to this store and for customer relations.
              by
              • Verified Purchase
              • Recommended
              Ordered a sliding glass LowE door for my home. Got help at back counter but completed purchase a...
              Ordered a sliding glass LowE door for my home. Got help at back counter but completed purchase at front of store; technical difficulty attempted to disrupt the purchasing process...staff persisted at various cashiering locations in the store and it was eventually completed with cordial conversation and a working Team of knowledgeable employees. Thank you g
              by
              • Verified Purchase
              • Recommended
              I wanted to thank one of the salesmen. Frank, Appliance Department was informative, professional...
              I wanted to thank one of the salesmen. Frank, Appliance Department was informative, professional and engaging.
              by
              • Verified Purchase
              • Recommended
              Worst in town
              Went there to get a few small items.had to ask 3 different employees where one item might be located was direct to 5 different isles.actually the first two employees just pointed me to the isle #,one told me that if it wasn't in that particular isle to goto another isle and get some stickies to make it work..felt like my intelligence was insulted one that one...anyways I also got some simple 1" pvc fittings and the the guy who was working at the checkout didn't know how to price it ( was unable to find the sku#?) She I noticed that there was a survey on my recipt I made a comment waking out the door about it well I guess a manager heard me and told me "well the guy is new" I responded back "well guess you as a manager should have given him a little better training...in response to that she told me to have a nice day....SHOULD HAVE GONE TO LOWE'S.....
              by
                I have shopped this store since it opened and have always found everything I was looking for. The...
                I have shopped this store since it opened and have always found everything I was looking for. The service is great and I enjoy shopping at this store.
                by
                • Verified Purchase
                • Recommended
                STORE IS ALWAYS ORGANISED AND WELL STAFFED
                STORE IS ALWAYS ORGANISED AND WELL STAFFED
                by
                • Verified Purchase
                • Recommended
                My family and I went to this location twice in the same day and also the day before, every visit ...
                My family and I went to this location twice in the same day and also the day before, every visit we received excellent customer service. This usually doesn't happen. In the past we have a hard time finding someone to help. In all of these visits, we had someone in each department that we visited ask if we needed help. They listened to our needs, suggested products, directed us-even walked us to the location. We received help in the garden center, paint section, customer service, and even at the register. We had bought an assembled grill which we didn't find out until we got home that it was missing parts. Customer service was quick to find them and let management know that there were other parts also missing with floor models after checking.
                by
                • Verified Purchase
                • Recommended
                Showing 1-30 of 503 reviews

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