#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(760)510-2464

Rental Center

(760)510-2473

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

550 San Marcos Blvd

San Marcos, CA 92069

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 563 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (563)
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Showing 1-30 of 563 reviews
Julie P. is awesome, very helpful.
Julie P. is awesome, very helpful.
by
  • Verified Purchase
  • Recommended
I have been busy the past few weeks working on my rental. Reilly in the San Marcos Home Depot has...
I have been busy the past few weeks working on my rental. Reilly in the San Marcos Home Depot has been invaluable in knowledge and effort.
by
  • Verified Purchase
  • Recommended
A lot of employees in this store are very helpful. They go above in beyond in helping customers ...
A lot of employees in this store are very helpful. They go above in beyond in helping customers with the assistance they need: LUMBER, GARDEN, CASHIERS! SHOUT OUT TO DARIN in Lumber, SCOTT from Garden, and UTAH from Cashier's! Store needs to do more sanitizing and physical distancing. Please! I rate EXCELLENT for service and only Fair for safety of employees and customers.
by
  • Verified Purchase
  • Recommended
LYDIA AT THE PRO DESK HAS NO IDEA WHAT SHES DOING, NOR DOES SHE POSSESS ANY CUSTOMER SERVICE SKIL...
LYDIA AT THE PRO DESK HAS NO IDEA WHAT SHES DOING, NOR DOES SHE POSSESS ANY CUSTOMER SERVICE SKILLS.... SADLY THIS STORE IS VERY NICE, AND MOST ASSOCIATES ARE GREAT, IT'S TOO BAD THEY HAVE ASSOCIATES LIKE HER THAT LEAVE THE LAST IMPRESSION OF THE VISIT.
by
  • Verified Purchase
Big Thank you to Julie,Bill and Gloria!!!! Thank you so much for all your help- each time I visit...
Big Thank you to Julie,Bill and Gloria!!!! Thank you so much for all your help- each time I visit I can count on you, to help me find what I need!!!!and Gloria, thank you so much for your patience!!!!
by
  • Verified Purchase
  • Recommended
Jason in the San Marcos store gave great customer service. I was looking for a 25 ft hose.Two peo...
Jason in the San Marcos store gave great customer service. I was looking for a 25 ft hose.Two people brushed me off with "If it's not on the shelf, we don't have it. Jason was near and they passed me off. I have been teaching Customer Service for many years, and Jason is a great example. He was cheerful, professional, and efficient. He took the time to search for the item, and researched when it would be in stock. That's the kind of service that brings me back to you store.
by
  • Verified Purchase
  • Recommended
I love this place. Gwen and the other employees are really helpful and customer service oriented...
I love this place. Gwen and the other employees are really helpful and customer service oriented. The store always has what I need and check out is easy. What more can I say? Great place.
by
  • Verified Purchase
  • Recommended
all big box improvement stores are the same. lots of stuff at ok prices, not the best prices, but...
all big box improvement stores are the same. lots of stuff at ok prices, not the best prices, but they are always missing something you have on your list that should be in stock. this makes any project a pain. You have to go to multiple locations to get a full list of materials. waste of time.
by
  • Verified Purchase
  • Recommended
This location is the worst for service in North County, associates need trained. No one scheduled...
This location is the worst for service in North County, associates need trained. No one scheduled for the Electrical Department, waited 30 for someone to cut wire... WOW Home Depot come on...
by
  • Verified Purchase
Lots of tools
Lots of tools
by
  • Verified Purchase
  • Recommended
This store needs trained associates. Too many new associates with little desire to help customers...
This store needs trained associates. Too many new associates with little desire to help customers and lack knowledge. The store also lacks adequate stock like locations El Cajon or Clairemont locations. Hey Home Depot help this location...
by
  • Verified Purchase
1 found this review helpful
I've always been able to find what I needed and if they didn't have it on hand they would search ...
I've always been able to find what I needed and if they didn't have it on hand they would search it down and find it for me. If another store had the product I needed, they would have it held for me or they would have it delivered to the San Marcos store. Great place to shop by far. I've always been treated with fairness and respect.
by
  • Verified Purchase
  • Recommended
Julie was extremely helpful and friendly, was able to find the lawnmower that I was looking for a...
Julie was extremely helpful and friendly, was able to find the lawnmower that I was looking for and got me checked out
by
  • Verified Purchase
  • Recommended
This is my local Home Depot where the employees are always friendly, helpful, and knowledgeable. ...
This is my local Home Depot where the employees are always friendly, helpful, and knowledgeable. It is never so busy that I cannot find someone to help me find things.
by
  • Verified Purchase
The San Marcos store is our home store. Today it's raining but I stopped anyway for a couple of ...
The San Marcos store is our home store. Today it's raining but I stopped anyway for a couple of items. Julie, a Home Depot employee, was waiting just inside as I ran for the front door. She took me straight to the items I needed, was business-like, professional and friendly. Then she took me to the new checkout area and rang me up. Because it was pouring outside she grabbed an umbrella and walked me to my car. This is outstanding customer service.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
In the last few months I visited the store several times and I needed lot of help and advice to c...
In the last few months I visited the store several times and I needed lot of help and advice to complete my projects. I received all the help I needed from the friendly and knowledgable associates. Thank you for the great experience .
by
  • Verified Purchase
  • Recommended
Exceptional customer service. If you are not sure about what you need or how to go about a projec...
Exceptional customer service. If you are not sure about what you need or how to go about a project, this store is the place to go to. The associates here have a lot of experience. Very clean and always has stacked shelves full of product.
by
  • Verified Purchase
  • Recommended
Attn Veterans! They would not accept my government issued military I.D. for my 10% discount at t...
Attn Veterans! They would not accept my government issued military I.D. for my 10% discount at this store. Please take your business to another building supply store.
by
  • Verified Purchase
***** The Home Depot Store I visited was not your SAN MARCOS Store! My Home Depot Store is #6662...
***** The Home Depot Store I visited was not your SAN MARCOS Store! My Home Depot Store is #6662 at 2745 Teller Rd. in Thousand Oaks, CA. 91320 I would rate the store a 5 Star Store. I have and will continue to recommend MY HOME DEPOT STORE!!
by
  • Verified Purchase
  • Recommended
Julie, Joe, and many other employees are awesome! Many are asking, can i help u find something? G...
Julie, Joe, and many other employees are awesome! Many are asking, can i help u find something? Good management skills... its working!! Thank you!!!!
by
  • Verified Purchase
  • Recommended
This Home Depot in San Marcos is my favorite! Easy shopping without running into other costumer -...
This Home Depot in San Marcos is my favorite! Easy shopping without running into other costumer - great layout of merchandise without overcrowded isles!!! I shopped at other locations - too stressful and hardly any help! The sales staff is very helpful and went out of their way to find what you are looking for! I also shop for my friends and find the items I am searching for easy ! Clean and modern layout of the store !
by
  • Verified Purchase
  • Recommended
Employees are Very Friendly and gracious , great store to !!
Employees are Very Friendly and gracious , great store to !!
by
  • Verified Purchase
  • Recommended
The manager Boone is one of the nicest people I’ve ever come across in retail. He has made me a l...
The manager Boone is one of the nicest people I’ve ever come across in retail. He has made me a loyal Home Depot customer when I was so close to swearing the entire store off.
by
  • Verified Purchase
  • Recommended
Great store! Easy access on and off the freeway, friendly associates.
Great store! Easy access on and off the freeway, friendly associates.
by
  • Verified Purchase
  • Recommended
Wonderful store and employees.
Wonderful store and employees.
by
  • Verified Purchase
  • Recommended
The store is very clean and organized and the products are easy to find and the associate are won...
The store is very clean and organized and the products are easy to find and the associate are wonderful and helpful .
by
  • Verified Purchase
  • Recommended
Wonderful service usually, but today, the service from Julie was above and beyond great. Very he...
Wonderful service usually, but today, the service from Julie was above and beyond great. Very help, very pleasant, and made today's shopping experience one I have bragged about to friends. Amazing. All stores need more employees like Julie.
by
  • Verified Purchase
  • Recommended
The sales person that sold me the washer and dryer had great customer service and that is where i...
The sales person that sold me the washer and dryer had great customer service and that is where it ended. I ordered a washer and dryer and they could only deliver it they would not let us pick it up. They knew our washer and dryer was broken and I have elderly members in my household. We had to wait a week for the delivery. on delivery day both my elderly parents waited for the washer and dryer. The delivery company lied and said they were here when they were not. Then they said they could not deliver it until the 27th. I am canceling my order and Home depot does not care about losing a 1500 dollar sale. I need start looking for a new place to buy our replacement washer and dryer.
by
  • Verified Purchase
The personnel at this HomeDepot (It has to be the same at all HomeDepots) are always friendly. He...
The personnel at this HomeDepot (It has to be the same at all HomeDepots) are always friendly. Here and there you will encounter a bad apple but for Christ’s sake where do you not!
by
  • Verified Purchase
  • Recommended
Super clean, easy to find what you’re looking for and has very knowledgeable employees.
Super clean, easy to find what you’re looking for and has very knowledgeable employees.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 563 reviews

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