Reviews for San Marcos #6656

Julie P. is awesome, very helpful.

I have been busy the past few weeks working on my rental. Reilly in the San Marcos Home Depot has been invaluable in knowledge and effort.

A lot of employees in this store are very helpful. They go above in beyond in helping customers with the assistance they need: LUMBER, GARDEN, CASHIERS! SHOUT OUT TO DARIN in Lumber, SCOTT from Garden, and UTAH from Cashier's! Store needs to do more sanitizing and physical distancing. Please! I rate EXCELLENT for service and only Fair for safety of employees and customers.

LYDIA AT THE PRO DESK HAS NO IDEA WHAT SHES DOING, NOR DOES SHE POSSESS ANY CUSTOMER SERVICE SKILLS.... SADLY THIS STORE IS VERY NICE, AND MOST ASSOCIATES ARE GREAT, IT'S TOO BAD THEY HAVE ASSOCIATES LIKE HER THAT LEAVE THE LAST IMPRESSION OF THE VISIT.

Big Thank you to Julie,Bill and Gloria!!!! Thank you so much for all your help- each time I visit I can count on you, to help me find what I need!!!!and Gloria, thank you so much for your patience!!!!

Jason in the San Marcos store gave great customer service. I was looking for a 25 ft hose.Two people brushed me off with "If it's not on the shelf, we don't have it. Jason was near and they passed me off. I have been teaching Customer Service for many years, and Jason is a great example. He was cheerful, professional, and efficient. He took the time to search for the item, and researched when it would be in stock. That's the kind of service that brings me back to you store.

I love this place. Gwen and the other employees are really helpful and customer service oriented. The store always has what I need and check out is easy. What more can I say? Great place.

all big box improvement stores are the same. lots of stuff at ok prices, not the best prices, but they are always missing something you have on your list that should be in stock. this makes any project a pain. You have to go to multiple locations to get a full list of materials. waste of time.

This location is the worst for service in North County, associates need trained. No one scheduled for the Electrical Department, waited 30 for someone to cut wire... WOW Home Depot come on...

Lots of tools

This store needs trained associates. Too many new associates with little desire to help customers and lack knowledge. The store also lacks adequate stock like locations El Cajon or Clairemont locations. Hey Home Depot help this location...

I've always been able to find what I needed and if they didn't have it on hand they would search it down and find it for me. If another store had the product I needed, they would have it held for me or they would have it delivered to the San Marcos store. Great place to shop by far. I've always been treated with fairness and respect.

Julie was extremely helpful and friendly, was able to find the lawnmower that I was looking for and got me checked out

This is my local Home Depot where the employees are always friendly, helpful, and knowledgeable. It is never so busy that I cannot find someone to help me find things.

The San Marcos store is our home store. Today it's raining but I stopped anyway for a couple of items. Julie, a Home Depot employee, was waiting just inside as I ran for the front door. She took me straight to the items I needed, was business-like, professional and friendly. Then she took me to the new checkout area and rang me up. Because it was pouring outside she grabbed an umbrella and walked me to my car. This is outstanding customer service.

In the last few months I visited the store several times and I needed lot of help and advice to complete my projects. I received all the help I needed from the friendly and knowledgable associates. Thank you for the great experience .

Exceptional customer service. If you are not sure about what you need or how to go about a project, this store is the place to go to. The associates here have a lot of experience. Very clean and always has stacked shelves full of product.

Attn Veterans! They would not accept my government issued military I.D. for my 10% discount at this store. Please take your business to another building supply store.

***** The Home Depot Store I visited was not your SAN MARCOS Store! My Home Depot Store is #6662 at 2745 Teller Rd. in Thousand Oaks, CA. 91320 I would rate the store a 5 Star Store. I have and will continue to recommend MY HOME DEPOT STORE!!

Julie, Joe, and many other employees are awesome! Many are asking, can i help u find something? Good management skills... its working!! Thank you!!!!

This Home Depot in San Marcos is my favorite! Easy shopping without running into other costumer - great layout of merchandise without overcrowded isles!!! I shopped at other locations - too stressful and hardly any help! The sales staff is very helpful and went out of their way to find what you are looking for! I also shop for my friends and find the items I am searching for easy ! Clean and modern layout of the store !

Employees are Very Friendly and gracious , great store to !!

The manager Boone is one of the nicest people I’ve ever come across in retail. He has made me a loyal Home Depot customer when I was so close to swearing the entire store off.

Great store! Easy access on and off the freeway, friendly associates.

Wonderful store and employees.

The store is very clean and organized and the products are easy to find and the associate are wonderful and helpful .

Wonderful service usually, but today, the service from Julie was above and beyond great. Very help, very pleasant, and made today's shopping experience one I have bragged about to friends. Amazing. All stores need more employees like Julie.

The sales person that sold me the washer and dryer had great customer service and that is where it ended. I ordered a washer and dryer and they could only deliver it they would not let us pick it up. They knew our washer and dryer was broken and I have elderly members in my household. We had to wait a week for the delivery. on delivery day both my elderly parents waited for the washer and dryer. The delivery company lied and said they were here when they were not. Then they said they could not deliver it until the 27th. I am canceling my order and Home depot does not care about losing a 1500 dollar sale. I need start looking for a new place to buy our replacement washer and dryer.

The personnel at this HomeDepot (It has to be the same at all HomeDepots) are always friendly. Here and there you will encounter a bad apple but for Christ’s sake where do you not!

Super clean, easy to find what you’re looking for and has very knowledgeable employees.