#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(714)435-8321
Tool & Truck Rental(714)435-8395
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3500 W Macarthur Blvd
Santa Ana, CA 92704
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Customer Store Reviews

  • 4.6 out of 270 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (270)
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Showing 1-30 of 270 reviews
Store is well stocked, not just on the overhead but on the shelves. Amanda at the CSD was perso...
Store is well stocked, not just on the overhead but on the shelves. Amanda at the CSD was personable, professional with the I will get it done demaeanor. While at the CSD Alma walked over and greeted me by name. Customer service!!! Dave Sherr
by
  • Verified Purchase
  • Recommended
cashier Rachel went the extra mile to help me on what I'm looking for.
cashier Rachel went the extra mile to help me on what I'm looking for.
by
  • Verified Purchase
  • Recommended
While shopping I was assisted by Jorge who is always pleasant and was greeted “by name” by Alma. ...
While shopping I was assisted by Jorge who is always pleasant and was greeted “by name” by Alma. Dave Sherr
by
  • Verified Purchase
  • Recommended
Erika was personable, professional and efficient during the return process. Dave Sherr
Erika was personable, professional and efficient during the return process. Dave Sherr
by
  • Verified Purchase
  • Recommended
Our recent visit to Home Depot Santa Ana was perfect. The associates were all so helpful and assi...
Our recent visit to Home Depot Santa Ana was perfect. The associates were all so helpful and assisted us in loading our cart and car.
by
  • Verified Purchase
  • Recommended
I had the BEST appliance specialist help me at the MacArthur Blvd store in Costa Mesa. Rosa was p...
I had the BEST appliance specialist help me at the MacArthur Blvd store in Costa Mesa. Rosa was pleasant, knowledgeable and really made the selection and purchase process easy! I always find what I need with the help of the super friendly experts at Home Depot.
by
  • Verified Purchase
Outstanding Customer Service once again by Amanda.
Outstanding Customer Service once again by Amanda.
by
  • Verified Purchase
  • Recommended
Raquel in Electrical knows her area back to front. If it’s not on the shelf or overhead, Raquel...
Raquel in Electrical knows her area back to front. If it’s not on the shelf or overhead, Raquel has gone to the rear of the store and dug them out for me. Raquel goes beyond to assist and satisfy the customer. Dave Sherr
by
  • Verified Purchase
  • Recommended
This Depot though being very busy with tradesman, is very well stocked. Store is well supervise...
This Depot though being very busy with tradesman, is very well stocked. Store is well supervised and store associates are always pleasant. Dave Sherr
by
  • Verified Purchase
  • Recommended
This store seems to have the right personnel that appear to be well managed, professional and ver...
This store seems to have the right personnel that appear to be well managed, professional and very knowledgeable about the entire store contents. It has easy access, a few handicapped parking places and could use some more, but overall it is a most pleasant shopping experience. I particularly like the way they line up sale merchandise down the aisle in front of the cashiers. The Garden shop is great for al our plant needs and with the addition of orchids we feel the shop is complete. However it is dangerous to cros from the parking lot to the front entrance because drivers do not stop at locations marked with STOP on the pavement. Some day an elderly customer will get hit by a car and you guys are going to be held responsible. You seem to have what we look for and at good prices. Employees are helpful, and self check out is a breeze.
by
  • Verified Purchase
  • Recommended
A very busy store that is always well stocked. Store associates always willing to help even spec...
A very busy store that is always well stocked. Store associates always willing to help even special requests like mine to shrink wrap all the MDF and casing from end to end. Dave Sherr
by
  • Verified Purchase
  • Recommended
HOME DEPOT STORE #0606 IS THE BEST. THE STAFF IS ALWAYS POSITIVE, UPBEAT AND HELPFUL...........I...
HOME DEPOT STORE #0606 IS THE BEST. THE STAFF IS ALWAYS POSITIVE, UPBEAT AND HELPFUL...........I WOULD RECOMMEND THIS PARTICULAR STORE TO ANYONE WHO MAY HAVE DOUBTS ABOUT WHERE TO FIND ITEMS OR SUGGESTIONS ABOUT OTHER THINGS THAT THEY ARE WORKING ON WILL BE WELL PLEASED AS TO THE HELPFULNESS OF ALL THE EMPLOYEES HERE!
by
  • Verified Purchase
  • Recommended
Excellent Customer service that Rachel Reil provided regarding our purchase on a washer and dryer...
Excellent Customer service that Rachel Reil provided regarding our purchase on a washer and dryer. Always had a smile made eye contact and provided great feed back on our questions.
by
  • Verified Purchase
  • Recommended
The products you were looking for easily displayed. I was able to get assistance if i needed
The products you were looking for easily displayed. I was able to get assistance if i needed
by
  • Verified Purchase
  • Recommended
Store is clean and clear easily find products. The employees are friendly and helpful. I’m able t...
Store is clean and clear easily find products. The employees are friendly and helpful. I’m able to get assistance when needed
by
  • Verified Purchase
  • Recommended
Honestly, as far as this store goes, there are some great employees! The management is a differe...
Honestly, as far as this store goes, there are some great employees! The management is a different story. As a customer, I do not appreciate employees being talked down to, patronized, or belittled in front of customers. Perhaps your whole management team needs retraining. This is exactly why you lose valuable employees!!! Please take a moment to appreciate the employees who truly run this store, management is not the most knowledgeable, the least you could do is have some respect, listen, and show appreciation! It goes a long way!
by
  • Verified Purchase
  • Recommended
The Store manager is a very nice person
The Store manager is a very nice person
by
  • Verified Purchase
  • Recommended
Excellent Associate assistance and product selections. Good prices
Excellent Associate assistance and product selections. Good prices
by
  • Verified Purchase
  • Recommended
Store is clean and organized. Will drop by and shop anytime
Store is clean and organized. Will drop by and shop anytime
by
  • Verified Purchase
  • Recommended
Store was clean and items are easy to find
Store was clean and items are easy to find
by
  • Verified Purchase
  • Recommended
I found what I looked for easily. The store was clean. The employees were friendly and helpful.
I found what I looked for easily. The store was clean. The employees were friendly and helpful.
by
  • Verified Purchase
  • Recommended
Overall the attitude of the store in the associate was outstanding everyone tried to help as much...
Overall the attitude of the store in the associate was outstanding everyone tried to help as much as possible and when they couldn’t found someone that could help me amazing store in staff
by
  • Verified Purchase
  • Recommended
Im happy to recomend this store because they make you feel like the best customer, very helpfull ...
Im happy to recomend this store because they make you feel like the best customer, very helpfull and nice people working there.
by
  • Verified Purchase
  • Recommended
Came here to buy a Christmas tree and the team there helped me decided where and how to trim the ...
Came here to buy a Christmas tree and the team there helped me decided where and how to trim the tree for the stand we chose. They also loaded into my truck before I could jump out and do it myself. I tried to tip them and they politely declined! Great service, thank you.
by
  • Verified Purchase
  • Recommended
Love my Home Depot and everyone that works there!!
Love my Home Depot and everyone that works there!!
by
  • Verified Purchase
  • Recommended
Help was readily avaialble. Easy to locate the items I'm looking for. The store was clean.
Help was readily avaialble. Easy to locate the items I'm looking for. The store was clean.
by
  • Verified Purchase
  • Recommended
We had a great experience shopping for a refrigerator with the help of Steven, the sales person. ...
We had a great experience shopping for a refrigerator with the help of Steven, the sales person. thank you! I hope the delivery is as great as the shopping!
by
  • Verified Purchase
  • Recommended
The store is clean and it is easy to find the items that I need. Home depot stuff is very helpful
The store is clean and it is easy to find the items that I need. Home depot stuff is very helpful
by
  • Verified Purchase
  • Recommended
The tool room employees very knowledgeable.
The tool room employees very knowledgeable.
by
  • Verified Purchase
  • Recommended
One employee made the difference in this store. Get the head department employee for actual help...
One employee made the difference in this store. Get the head department employee for actual help. 4 out of 6 employees were less than helpful, but the last 2 employees were helpful and one went above and beyond. So you can get help at Home Depots if you don't give up. Who knew?
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 270 reviews

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