#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(201)271-2413

Rental Center

(201)271-2405

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1055 Paterson Plank Rd

Secaucus, NJ 07094

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 260 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (260)
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Showing 1-30 of 260 reviews
HD STORE AT SECAUCS - #0910 SECAUCUS
NO COMMENTS NEED TO IMPROVE AS THIS STORE IS AT A PRIME LOCATION SERVING NYC BOUND TEAMS ALSO
by
  • Pro
  • Recommended
Pleasant store associates
I needed assistance twice during my most recent visit and the associates were extremely knowledgable and helpful. Made the experience very simple and pleasant. Cashier was friendly and efficient.
by
    • Recommended
    best people service
    people work their are the best in service they go out of there way to help you
    by
      • Recommended
      Good Associates & Good Products
      Have a good temperature (A/C) inside the store & clean REstromm & entire store
      by
      • Recommended
      Excellent experience
      Every one was very pleasant had a great experience
      by
      • Pro
      • Recommended
      Ryobi-4-Cycle Gas Straight Trimmer - Awesome buying on-line and Store Pick-Up
      Ryobi-4-Cycle Gas Straight Trimmer - Awesome buying on-line and Store Pick-Up. The store was very clean and well stocked with the items I needed.
      by
      • Recommended
      AMAZING ASSOCIATES!
      RETURNS CASHIER, I BELIEVE HER NAME WAS CARLI, WAS VERY FRIENDLY AND UNDERSTANDING! FIRST TIME I EVER RETURN SOMETHING AND AM WELCOMED WITH A SMILE!
      by
        • Recommended
        I always find what I am looking for
        Customer service is very nice and helpful and I always find what I'm looking for at the store
        by
        • DIY
        • Recommended
        NICE VISIT
        NICE VISIT, NICE PEOPLE, A LOT OF HELP IF I NEEDED IT.
        by
        • Pro
        • Recommended
        very helpful associate(Jullissa)
        went in to order a stove and dishwasher. I thought it was going to be a long process. Lucky enough to get Julissa in customer service to help me. she was very pleasant and knowledgeable. I was out of there in 10 minutes. She also explained the various extended warranties and how I could save money if I took two five year warranties, which I did.
        by
          • Recommended
          Great experience
          I purchased a stackable washer/dryer with delivery and removal of old unit in under 40 minutes. It doesn't get any better than that. Kitchen and bath displays looked awesome. Overall a stress free experience.
          by
          • DIY
          • Recommended
          shopping experience
          lack of store associates to assist in finding a product. Found one associate in an aisle helping another customer, i went and stood next to him patiently waiting for my turn without interrupting, however the associate walked past by me with the customer he was helping knowing that i was standing there without acknowledging me or letting me know he will be back to help me. i was simply ignored and had to walk back to the aisle to find the product i was looking for. basically it is a self service experience. A sales- associate while helping a customer needs to be aware of the surroundings. it is understood you cannot help more than one customer at the same time, however it takes a second acknowledge a customer to wait.
          by
            • Recommended
            The best experience I had in a Box Retail Store!
            From the moment my son and I walked into this store we where greeted with friendliness and kindness by Anne G. Who right away rushed to get me a electrical shopping cart for my comfort and convenience. Soon after she guided my son and I to meet with Alex F. at the Pro-Desk who got everything I needed and even loaded the items into my car with out event asking. I'm handicap and it is very hard for me to move around never the less shop and thanks to the help of these two associates not only we got everything we needed but more important we got an experience we won't soon forget. My son and I want to take the time and thank Anne and Alex for the outstanding service they provided and Hope Depot managers and co-workers should learn from them.
            by
            • Pro
            • Recommended
            A pleasant and unexpected experience.
            Good service and good explanation. Store despite the late hour it orderly and showed what I needed.
            by
            • Pro
            • Recommended
            enjoy shopping at home depot in secaucus
            very nice store with knowledgeable employees pleasure to shop
            by
            • Recommended
            GOOD EXPERIENCE AT HOME DEPOT!
            FOUND WHAT I WAS LOOKING FOR . GOOD PRICE. GOOD SERVICE.
            by
            • DIY
            • Recommended
            GREAT
            GREAT PROFESSIONAL HELP THEY KNOW THERE STUFF !!! COME CHECK OUT THIS PLACE
            by
              • Recommended
              Very happy with Rosa's help!!!
              I was lost and Rosa help me find my way and able to complete the project in time!!!
              by
              • Pro
              • Recommended
              Great
              Products are ver easy to find and they always have what am looking for.
              by
                • Recommended
                Best
                Very nice staff and helpfull paint and other department helpfull
                by
                  • Recommended
                  Home Depot Paint Department, Secaucus
                  When buying paint, the Associate who helped me was easily available, knowledgeable, courteous and helpful in matching colors, giving me advice concerning paint sheen, amount of paint needed. He was friendly and eager to make sure that what I had chosen was the correct amount, then mixed 10 gallons of paint in less than 30 minutes, I couldn't have been happier with the service, his advice re floors, walls and trim paint. Along with all this great service and product (Behr), I was also given a Memorial Day rebate and told I could apply on- line. Amazing. Customer service was quick and polite when paying . I was surprised, overall, how quickly the ordering, preparing and check out was completed. The store felt clean, well-lite and when I had asked for a particular associate who had helped me previously, he was called over the loud speaker and came immediately. Thank you Home Depot Paint Department, Secaucus, Happy Consumer !
                  by
                    • Recommended
                    Always satisfied
                    The store is always clean and stocked. The associates are all knowledgeable and kind. Our facility is very close to this store and the comfort of knowing you are going to find what you need is great!
                    by
                    • Pro
                    • Recommended
                    EXCELLENT!
                    Thanks to Franklin in plumbing & Maya in tile I walked away from the store feeling confident about my project. Thank you for the help!!
                    by
                    • DIY
                    • Recommended
                    Very helpful staff
                    Compared to the stores I normally visit, the staff (at least 3 different members) at the Secaucus store went above and beyond to be helpful during the short time that I was there.
                    by
                    • DIY
                    • Recommended
                    Great visit
                    The cashier was very friendly and helpful I had a great time
                    by
                      • Recommended
                      great customer service
                      cashier was very friendly and loader person very helpful...
                      by
                      • Pro
                      • Recommended
                      Worth the trip.
                      You can tell from my zip code that I live in NYC. My sister lives in NJ. I normally wait until I'm visiting my sister to go to Home Depot, because the staff at your store are so helpful and knowledgeable. Your hiring practices lead me to believe that this is a management with eye for good business practices and a heart for people.
                      by
                      • DIY
                      • Recommended
                      Fun
                      Very easy to find because it was clean and organized
                      by
                      • Recommended
                      Good store experience!
                      The store was clean and organized. I was happy to see that associates were available to assist with my purchase.
                      by
                      • DIY
                      • Recommended
                      very friendly employees clean store well rrecommend
                      Satisfied with the associates very helpful and polite Store was very clean and in good shap
                      by
                        • Recommended
                        Showing 1-30 of 260 reviews

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