Reviews for South Austin #6570

Home Depot is our go to store for supplies to renovate our home!

Due to knee replacement I needed help loading mulch bags in my car. Called help never appeared so the cashier (Carol) loaded them in my car. Kudos to Carol!!

verity of products, clean/organized store, employees very kind

The store associates do an outstanding job of helping you if you require assistance.

The store was very clean. I was assisted by Al in the Paint Department. He reached out to me; helped find the product I needed; made constructive suggestions; and even made suggestions for additional painting supplies that might be needed. I highly recommend Al as a very good employee and positive example of Home Depot employees.

I recently moved, so have been to the store multiple times during the last few weeks for my new garden projects. The employees have all been very helpful and friendly. I've had help loading my car, cutting rebar, and coordinating pickup of large items. The employees at the other large box store on Brodie were unfriendly, and unhelpful. I used to shop there, but have been converted to a Home Depot shopper by the friendly and helpful people working there. Robert & Adam in lumber and Josau were all above and beyond. Robert offered to load cinder blocks for me when he saw me doing it myself! I didn't even have to ask for help.

Came to the store with three 7th grade girls--we needed help with a school project. TEX was one of several associates that helped us, and he went ABOVE AND BEYOND the call of duty. We got the products we needed, and Tex was able to work with equipment at the store to get the girls' project to a more "7th grader friendly" place. The girls went to the front desk to tell the manager how helpful everyone was, and we wanted to write a review as well. This is what keeps me a customer. THANK YOU.

Have been working in real estate management for about 5 years. Out of all the stores I've had to frequent for hardware and materials, they all have similar stuff. However, I make it a point to go out of my way in planning my trips around when I can use this particular Home Depot due to the staff. Recently I've been doing a lot of plumbing and painting work, and the staff in both departments have been incredibly helpful, friendly, informative, and more. Can't say enough about how much I like working with this team when I have to get materials. Strong recommendation for this Home Depot.

Very friendly and helpful. The sales associates made sure that there was someone to help me in each of the areas I was in.

I came here just to browse with no intention of really buying Home Depot cabinets. I was quickly persuaded to go ahead and let the kitchen designer take a look at my plans. She ultimately helped me design all my kitchen, bar, office, bathrooms, utility room, and hallway cabinetry and shelving. The design work was amazing and the customer service and support was fantastic. I will highly recommend her to others.

Went to this store looking for some paint/stain. We walked through the appliances to see what was on sale for a future purchase. We found a refrigerator that was discounted and proceeded to talk with an associate who was extremely friendly and helpful. The manager was not working that day so she took our phone number. Got a prompt call from the appliance department the next day and they worked with us over several phone calls to get questions answered. Very pleased with the customer service and communication.

Great shopping experience. Found what I needed immediately.

Lotty was very helpful and she was very pleasant in the whole process. I did not get the gentlemanly name that helped me put the grill in my car but he was very helpful too. Both are very well deserving of a plaque.

Gilbert was amazing during my visit in Home Depot today. He dropped what he was doing to give his undivided attention to assisting me. Not only did he help me load my cart with everything I needed for a home project, he also offered to push my heavy cart to the register. Red carpet service.

Pro team very helpful. Manager willing to help always.

Excellent Service & Product! Associate, atmosphere & selection of appliances were excellent!

My home away from home, they always have what I need, and there are always associates available to help if I need it. Returns or exchanges are easy, the store is clean and well lit, there's now an automotive section where we can get most general maintenance items while shopping for things for the house. Grateful to have this resource close to our home, and would highly recommend.

Parking was easy to find. I was able to find the item I came for in a short time. Everything I needed was in stock. The check-out line were short and the cashier was very helpful and completed the transaction quickly.

I always find what I need. The store associates are always friendly and helpful.

What I love most about this particular store is the knowledge of the sales associates.

We had a great shopping experience at Home Depot. Cindy, the associate helped us purchase our new washer/dryer in less than 20 minutes. All associates were friendly and helpful. I highly recommend this store for your home improvement needs.

The few associates that I dealt with were friendly and professional. They were able to answer my questions satisfactory.

the store was clean and items were readily available. Cashier was helpful!

It was Christmas time and I was looking for a set of indoor lights for my daughter's room. Being that Christmas was just a week away, the light selection was understandably slim. But I saw a set of LED lights shaped like snowflakes that I knew my daughter would just love. The problem was - they were being used in a display for an air conditioning compressor unit. Victor a store associate walked by as I was thinking about how I could get the strand of lights. He said he was with another customer and that he would be back as soon as he finished when them to assist me. True to his word, a few minutes later Victor came running back up the aisle to me and asked how he could help. I asked him if i could buy the lights on the display, that they would make my daughter very happy at Christmas this year. He made it happen, even though he didn't have a skew number or price available right away, I walked out with the lights. And I can tell you that the smile on my daughter's face that night when I plugged the lights in was precious. Thanks for going the extra mile Victor!

The products I needed were available and with help of very friendly associates was able to make the correct decision of the many products available.

This is our go to home store since we live in the area. Better than the other guys down the street.

Make sure if you're looking for something you have the Home Depot Ap. It will direct you to your item. But, what is most helpful is the quantity in stock. Numerous times I have reached the target area only to find the shelf empty but the app says there are several available. Not sure if this is good or bad on Home Depots part for not stocking immediately when something needs to be. But it's good to have the app in times like these because 99% of the time they have it in overstock above. Easy to find someone to get it for you.

I have shopped regularly at this Home Depot for about 15 years. Consistently good experience and almost always the associates are well informed about products and can frequently offer suggestions about how to handle various home fix-it needs.

good selection, store is clean, associates are helpful

appliance associate found all the items i wanted and called me with prices and deals. despite being the only available associate and bombarded by phone calls and other customers she focused on timely completing my purchases and keeping her cool. xlnt experience.