#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(757)421-1962

Rental Center

(757)421-1942

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

157 Hillcrest Pkwy

Chesapeake, VA 23322

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 451 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (451)
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Showing 1-30 of 451 reviews
helpful and friendly associates
great staff of associates. always friendly and helpful.
by
    • Recommended
    Exceptional Customer Service
    Our Sales Associate Jefferson was extremely helpful and knowledgeable. We will definitely return to him on our next appliance purchase.
    by
    • Recommended
    Great atmosphere
    Well organized store with great friendly employees. Knowledgable staff made my visit quick and easy. Would recommend over other stores in the area. This Home Depot keeps my wanting to come back.
    by
    • Pro
    • Recommended
    Thanks Jefferson!
    Jefferson made my shopping experience more efficient. Your assistance exceeded my expectations. v/r, Linda
    by
      • Recommended
      Great As Always.
      I have shopped here now since moving to the area almost 2 years ago. Every experience has been very pleasant. I have yet to have a negative visit with any associate, and just to be clear, I do not know personally anyone at the store, though I wish my Daughter could become employed there! In all seriousness I have recommended this store to neighbors and friends and will continue to do so. In future visits I will begin noting associates by name for appreciation of their service. The store has always been very clean and locating items has been easy as well. It is however those times when I am not sure what I'm looking for that the associates have been on the spot to help. I am not sure of the training associates attend, but it would be in the company's best interest to keep it around for awhile. Respectfully, M. Jackson
      by
      • DIY
      • Recommended
      Terrible help trying to remodel bath and kitchen. Tried to receive help in both plumbig and appliances. Waited 20 minutes no purchase or help.
      will not use Home Depot for appliance purchase. Plumbing supplies ie.. Kohler faucets,toilet,tub,shower or tile.
      by
        1 found this review helpful
        Love this store
        I'm in this store sometimes twice a week. Store clerks are always friendly and helpful. I also bring my grandsons to the kids workshops the first Saturday each month. They have a great time!
        by
        • DIY
        • Recommended
        Great store experience
        The store was clean and the people were very friendly, items were easy to find.
        by
        • Pro
        • Recommended
        Garden Center
        Their garden department is always full of selection.
        by
        • DIY
        • Recommended
        Service depends on department
        This is one of the first times I've been in this store that I had an okay experience. Normally I leave this location frustrated but this time wasn't horrible.The associates in the paint department were helpful and friendly but there weren't enough for the people needing help. In the appliance department I had to interrupt two associates talking to each other to ask a question. This isn't my favorite location but I've found as long as you go during off hours it's okay
        by
        • DIY
        Knowledgeable staff!!
        Any time I have ever had a question regarding products, associates in this store have never let me down!
        by
        • DIY
        • Recommended
        Not the best experience
        After waiting over 10 minutes to be helped in the paint dept, the associate helped someone who had just gotten there. The associate was not very helpful or sympathetic to how long we had to wait. There is usually an issue every time I go to this location.
        by
        • DIY
        great customer service
        the hickory home depot employees are very friendly. I would recommend shopping at the hickory va home depot over others in the area. great customer service.
        by
        • Pro
        • Recommended
        Best Customer Service!
        Every associate (at least 7) that I saw in the store greeted me and asked me if I needed assistance. One associate insisted on taking me to a particular item I was looking for, even though I told him if he would just point me in the right direction I could find it myself. Everyone was pleasant and courteous. Check out was super fast, and a young man even loaded my mulch into my vehicle.
        by
          • Recommended
          Great Store to shop in
          This store is a great place to shop and very convenient to get too!
          by
            • Recommended
            Excellent Customer Service!
            We really appreciated the excellent customer service. Thank you! We needed help with a prior paint purchase, and the associate was friendly, knowledgeable, and very helpful.
            by
            • DIY
            • Recommended
            Excellent Service
            Associate Jefferson Fowler was a great help to us when purchasing our new kitchen appliances. He's very knowledgable about the products that are on the market and he's also very easy going and doesn't pressure you.
            by
              • Recommended
              Only place to purchase lawn and garden equipment!
              We have purchased numerous lawn and garden equipment from Home Depot. Including Tillers, lawn mowers, weed eaters and have always been pleased with the value we received for our dollars.
              by
              • DIY
              • Recommended
              Paula is the best associate ever!!
              We were in this store looking to purchase back slash to install in our kitchen. Very shortly after entering the department a very pleasant young lady named Paula approached and ask if we needed any help. Paula was so helpful looking for the additional items we needed and letting us know that another store nearby had the couple of pieces that her store was short of our needs. She was so helpful with several questions that we had about the installation. She gave us very helpful suggestions and advice. It was so refreshing to have an individual that actually knew about the products in their department, and was so friendly and helpful, Thank you Paula, for making our purchase so enjoyable. We look forward to taking you before and after pictures of our do-it yourself project.
              by
              • DIY
              • Recommended
              LOVE THIS HOME DEPOT
              This is the best Home Depot on the East Coast. The store is extremely clean, all the time. Sales associates are very kind, friendly and helpful every time I go in there. It's like a home away from home because of the kindness and respect received from all of the associates in this store. LOVE, LOVE, LOVE this store.
              by
              • DIY
              • Recommended
              Great service
              Just good folks that are helpful and store is always clean.
              by
              • DIY
              • Recommended
              wonderful
              everything was where is should be, the store was clean
              by
              • Pro
              • Recommended
              Always a pleasant experience shopping here
              The store is always clean and have friendly employees
              by
              • DIY
              • Recommended
              Great experience
              We bought our washer/dryer with David and he was fantastic!
              by
                • Recommended
                love love you guys
                Never a negative experience. Love this store ! My first choice.
                by
                  • Recommended
                  Thanks to Corey for the help.
                  A young man named Corey helped me with a return / exchange that consisted of helping me unload a truck, return the product for credit, get the correct product, and load it into the truck. Seamless and painless process. Very grateful he was there.
                  by
                  • DIY
                  • Recommended
                  Very nice Home Depot
                  The store is clean and the associates know where every product is located.
                  by
                  • DIY
                  • Recommended
                  Easy to shop
                  Very helpful staff, great to work with. Expertise helped me make the final decision.
                  by
                  • DIY
                  • Recommended
                  Great store experience!
                  The store associate did a great job helping us with the lumber for our raised garden bed. He located it and put it on the cart. He did a superb job of measuring and cutting each piece and put them back on our cart. He then came outside and loaded all the heavy lumber in our car. He had a very pleasant personality and made our shopping very enjoyable.
                  by
                  • DIY
                  • Recommended
                  Always a Great Time at Home Depot. Hate going to blue store nobody ever assist me
                  Associates are always knowledgeable, store is clean and bright. I like doing home projects and getting materials from Home Depot.
                  by
                  • DIY
                  • Recommended
                  Showing 1-30 of 451 reviews

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