#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(847)214-3512

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

440 Randall Road

South Elgin, IL 60177

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Customer Store Reviews

  • 4.8 out of 447 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (447)
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Showing 1-30 of 447 reviews
My only hardware store
I love Home Depot for their customer service and product availability.
by
  • DIY
  • Recommended
South Elgin Home Depot
We are so glad Home Depot is in our neighborhood and has so many products we use.
by
    • Recommended
    Fantastic Experience -- Who knew buying carpet could be fun and easy!
    We received great service at the South Elgin store. The flooring and tile associates were fantastic to work with. They were not only helpful, but very knowledgable about their products.
    by
    • DIY
    • Recommended
    HAPPY WORKERS HAPPY CUSTOMERS
    every time I go this store in south elgin everyone is very helpful and nice the store is always clean and clutter free KEEP UP THE GREAT WORK
    by
    • DIY
    • Recommended
    Always Helpful
    The Home Depot, in South Elgin, is my first stop when looking for home and yard related items. The sales associates are always friendly and helpful. They go out of their way to make sure my questions are answered and that I leave a satisfied customer.
    by
    • DIY
    • Recommended
    Great customer service and military acknowledgment
    Was greeted immediately as I entered the store by every single person that worked there. Received help at the paint desk and was offered suggestions that best helped with making decisions. Check out was a breeze!
    by
      • Recommended
      Great Sales Associate
      Sales associates were knowledgeable and great help.
      by
      • Pro
      • Recommended
      Best HD in the area!
      Great people working in this store. Friendly associates reflects good management.
      by
      • DIY
      • Recommended
      Never, ever have I met with any associate who was less than courteous & helpful
      Always someone to help (actually, I wish I could wear a a sign sometimes that "Thank you....I've already been asked"
      by
        • Recommended
        Wonderful kitchen design experience
        Shawn was great in getting us through a complex and time consuming process to do initial design of kitchen cabinets and countertops. Then after measurements we had changes in sizes and the mix of cabinets. Again, Shawn got us through changes to complete a final design and product ordering. We were satisfied with the quality and prices. She was recommended by our contractor.
        by
          • Recommended
          Great Service!
          I was in the market to purchase new appliances. Went to Lowes and they agreed right away to give us the Military discount, but said I would have to either go online or call the store to purchase them for my Arizona home and it was questionable if we would get the military discount. We found ourselves at Home Depot shopping and I spoke with Cheryl in the appliance section. I asked her if I could get the military discount--yes; could she beat Lowes price--yes; could she order the appliances for my Arizona home--yes; could I get them delivered a month later--yes; how much was delivery--FREE...that was it, I said lets order! Then, she whipped through the order and we were done! Home Depot knows how to to do it!
          by
            • Recommended
            Doors and Windows
            The associate in Doors and Windows (David) answered all of my questions about the product and installation with knowledge and politeness. Very helpful and insightful. Thanks a Lot!
            by
            • DIY
            • Recommended
            Very Helpful and Friendly Associates
            Tim, the associate that helped me, was knowledgeable about the item I came in for. Everyone I talked with was very helpful!!!
            by
              • Recommended
              Great store/Wonderful People
              The store has a great atmosphere and wonderful people to help you. Everyone is friendly,kind and courteous. The employees that I dealt with were extremely helpful and seemed to go out of their way to assist me in my needs. Thank's very much to those that work there.
              by
                • Recommended
                Great Garden Associate experience
                Garden associate Tim was absolutely great in helping me cure my garden bug issues. Offered solid advice beyond just a lot of chemicals. Will return for advice in the future without hesitation.
                by
                • DIY
                • Recommended
                Friendly and helpful associates!
                I am not an expert in home-ownership by any means. But the associates here make it very easy to fix and maintain things around the home. Thanks!
                by
                • DIY
                • Recommended
                great, efficient help from the two crew members that helped me out.
                I was in an extreme hurry since I had over 200 flies in our home after returning from a long weekend and the 2 associates that helped me out were extremely fast and efficient with helping me pick out exactly what I needed for my situation. Mark Walradt and Amanda went out of their way to help me choose what to use and understood my sense of urgency. My girlfriend and I both appreciated their help a lot.
                by
                • Pro
                • Recommended
                associates very helpful
                Found what I needed easily... store was clean and organized. I have several Home Depot stores near me and I prefer this location....staff is wonderful and I have never had any issues with purchases or returns.
                by
                • Recommended
                A little under staffed but great MET team
                Good experience but a little under staffed but got great assistance from members of the MET team
                by
                  • Recommended
                  Fantastic Store
                  the store is professionally ran with very helpful employees who seem to like working there which in return rubs off on the customers.
                  by
                  • Pro
                  • Recommended
                  Excellent Store Experience
                  The store was clean and well stocked in the Lawn care department. All of the associates were friendly, attentive and helpful. I made two trips to the store on the same day and both of them were great. I love the quality of the flowers and plants I purchase from Home Depot. That's why I return year after year!
                  by
                    • Recommended
                    Great Customer Service
                    Great assistance to help me find the products I needed
                    by
                      • Recommended
                      Very peasant experience!
                      Very satisfied with how easy it is to shop at this store and the friendly atmosphere created by every one that works at this store. Easy to find what I am looking for and very clean and organized. Would definitely shop there again in the future and recommend people to this store. Every thing was handled very professionally. Thank you.
                      by
                        • Recommended
                        cheap three
                        In garden center the associates are extremely helpful and curtious
                        by
                        • DIY
                        • Recommended
                        Associate helpfullness
                        Purchased flowers from garden center and had one without a price or UPC, associate was very helpfull and did everything he could to help us up until he needed help from his manager who would not answer his phone or page. Ended up getting help from service desk to complete our purchase.
                        by
                        • DIY
                        • Recommended
                        Great sales associate!
                        Denise in floor and tile is the nicest, friendly and so helpful. She went out of her way in making sure we had everything we needed to retile our bathroom. Love her! Can really see she loves her job and you don't see that very often these days!
                        by
                        • Recommended
                        great
                        Love entering to win and let all know that this South Elgin Store has been a much more pleasant store to shop than many others we been at, this manager should train other stores. I don't think it is corporate, because there is so much difference in attitude between stores
                        by
                        • Pro
                        • Recommended
                        Great customer service
                        Customer service was great!!! I was not very knowledgeable about the product type I needed but after talking to sales associate, my son and I chose a product that met our needs. This made my shopping experience easier and a positive one! Thanks again for great customer service and will definitely go there again :)
                        by
                        • DIY
                        • Recommended
                        Great customer service...
                        if you go there and have ANY questions....ask to speak to Tim. He is fantastic store associate.
                        by
                        • DIY
                        • Recommended
                        HELPFUL ASSOCIATES LEAD TO BEAUTIFUL HOME GARDENS
                        GARDEN ASSOCIATES ARE VERY HELPFUL ABOUT LOCATION OF THERE PRODUCTS AND KNOWLEDGABLE ABOUT WHICH PLANTS GO WHERE IN HOME LANDSCAPES. MY HOME HAS NEVER LOOKED SOOO GREAT !!! I CAN ALWAS FIND PRODUCTS AND ASSISTANCE AT THIS STORE. THANK-YOU
                        by
                        • Pro
                        • Recommended
                        Showing 1-30 of 447 reviews

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