Reviews for South Lakeland #6324

I have purchased many things for my new home since may of 2021 at this store and have always been pleased

Customer service is in need of a lot help!

I have never been dissapointed at this store. The customer service is always great. Emplyees are helpful.

I needed a part for a “thingamajiggy” and had NO Idea where to find it in this MASSIVE DEPOT of EVERYTHING! I brought the defective part with me so that was a start…employee told me what isle to look in…but seriously the isles are massive…along comes MR. Here-I-am-to-save-the-day” and took me right to the part (I was at the wrong end of the isle) gave me the needed part, suggestions on how to install the part AND words of encouragement because compassionately, he must have known that this 62-year-old mechanically/technically challenged granny-goose needed it! The awesome service didn’t end there either; the cashier “Chelsea” was remarkably friendly…oh yeah, I may just have to break something else so I can go back just to shop in a professional and friendly environment. If houses are made of brick and stone, this Home Depot has the best Customer Service that stands alone!

Always Got what I’m looking for that’s why I drive so far to shop at the South Lakeland store.

Janice was super friendly and helpful!

Very friendly store has everything I need and more. Employees are extreamly knowledgeable. Thanks home depot

The greeter makes you feel so welcomed, not that it is just her job. I was always afraid of sitting at the desk at cabinets. But William changed that, he listened to us and gave us great options, even to show us it on the sales floor. Plus find us a less expensive price for our cabinets and was so excited for us each time the price went down.

They have better prices and they are really friendly and helpful and is clean

currently the staffing levels at this store is phenomenal, and the staffing is very knowledgeable

I shop at this store regularly, and have found Employees to be accommodating.

I had great help this trip in selecting my purchases. Thank you to Amy for all of her help and knowledge about the product that I came into the store to purchase. She was friendly, happy and very helpful. Rachael was very helpful too.

On a previous visit we purchased a stove, microwave, washer and dryer. We we begin to have a problem with one appliance we were told it had no warranty. As a habit we always purchase warranties on household appliances. During the transaction we inform the associate that we wanted extended warranty on all products. We recurved a military discount that made one of the products cheaper and from experience the associate should have put it in manually since the original price was eligible for warranty. In short we wheee told that the associate does not make mistakes and they refused to give us the warranty that we told them we wanted and would have paid for. They completely dismissed it. The dates will show in our purchases. Please address this problem because corporate did not and the employee may do this to other customers because there is no recourse on His end being that he doesn’t make mistakes.

Amazing store amazing employees

Staff was very friendly and helpful. Product was in stock, which was great.

I visited the store only to check the prices for refrigerators, but it was so easy!!..Giselle, the associate who works in appliances department was very friendly and helpful. I definitely bought it.

It was a pleasure to shop here and the employees were very helpful

Helpful, knowledgeable staff! Ask for Karen if you need any assistance in kitchen and appliances!

Great Service! Nice People ! Always Want to help & Serve you!

Great store to shop for home remodeling

Products it claims are in stock online are never actually available, employees are extremely rude and do not want to help customers. I’ve been to this store more than a few times and the terrible customer service is consistent.

The store is generally poorly stocked and the employees have a severely bad attitude, this particular time I went to purchase a pole saw, absent 13 in stock, get to the store the shelf is empty, go to the service desk the entrance is blocked by employees chitchatting and laughing, seven minutes later they finally asked me if I needed something, one of them came over to the aisle to help me find the item disappeared and never came back, I had to get the big orange ladder and climb around on the upper shelves by myself to find the stock, this is typical for every visit at this location

One thing unique about this particular store is how the staff remembers you each time that you come in. They don’t only remember your face but they also remember what you had bought and what they had helped you with. Mostly they remember my Teacup Yorky Zoey Monique and I just happen to be with her. I love the fact that it is a pet friendly store. Believe it or not I’m more than one occasion I have noticed customers of this particular store being generous and offering to follow you out to your vehicle and lift heavy bags for you. May be a little thing to some people But to senior citizens it stands out exclamation

The store has two outstanding employees. A young Hispanic young lady at the lumber cashing area by the exit, extremely helpful sorry I didn’t get her name, Victoria at customer service awesome ladies. Can’t express my gratitude to them after a extremely bad day looking for a product of urgent need. Grateful to them

The store is clean, the staff are friendly, and all the things that i need or want is in the store. i definitely recommend Home Depot the store where everything you need.

I could ot get any help, employees could care less about getting me assistance.

This particular store always has an employee that will take the time to help, particularly in the paint department. Never disappointed.

In store shopping has all the fixing up needs that there can be... from new ceiling fans to hand vacuums to paint and dowels...just some of the things we've purchased... very satisfied with quality of products.. Definitely my go to store...and if you don't have it there. On line works just as well...

I do not recommend using this store if they are going to continue using same lady to greet people at front door. She is extremely rude. Also they only have self checkout and no cashiers. Very impersonal experience.

Really appreciate the in-store Military discount, wish they also have it for online purchases, also this store does not have equipment for rental facilities, I have to travel across town to rent equipment.