#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(918)459-6365

Rental Center

(918)459-6337

Store Hours

Mon-Sat:
6:00am - 11:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

9808 E 71st

Tulsa, OK 74133

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 913 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (913)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 913 reviews
Always Great!!
I recently purchased all my materials needed for a fence job at this Home Depot, they not only already had the cheapest prices in town for pickets & lumber, but I also saved hundreds of dollars unexpectedly with my Home Depot pro account. I was assisted in loading my material & I couldn’t be happier with this trip to Home Depot!
by
    • Recommended
    The employees were very helpful
    I had a return and the young man was so helpful. And the young lady that was working at self checkout was so helpful. The young man that help me find the ring doorbell was very quick service.
    by
      • Recommended
      Plumbing questions and needs positively met!
      Nic from the plumbing section was super nice in listening to my weird descriptions regarding my bathroom remodel concerns and questions while patiently helping me retrieve the right parts.
      by
        • Recommended
        cashiers are good everyone else at this location is awful.
        Cashiers are friendly, getting help is impossible. If you do find someone, eye rolls & impatience is what is waiting for you. I am a DIY guy but have abandoned hope for help in this store. I use the Makita battery powered tools & this is the only locally place to get accessories or replacement expendable parts like blades or batteries. Im headed online from now on. After 3 or 4 attempts I give up on these people.
        by
          Great features!
          We purchased a professional refrigerator and even though they did not have it in stock, they were extremely helpful in ordering it for us and getting it delivered in a timely manner.
          by
            • Recommended
            Best Store
            Corey J. One of the best in the whole business! Fast, knowledgeable, efficient and overall GREAT!!!
            by
              The employees were so kind and helpful
              I was so pleased how the customer service lady helped me pick out my small bathroom storage cabinet
              by
                • Recommended
                waste of my time
                Poor customer service: At no time did an agent approach me in the store. I had to walk around and search for someone to talk to. I've waited for a WEEK for a call to schedule a home visit to "measure the job". The call was promised for 24 - 72 hours. And, by the way - - - I will be demanding a refund of the $40 fee I had to pay to get the 'measurement' done!
                by
                  Great Customer Service in the Paint Department!
                  Katherine worked with me to find the perfect color. She was patient and knowledgeable. I will come back to this Home Depot because of her.
                  by
                    • Recommended
                    Great store
                    I like this store. Handyman’s place.
                    by
                      Awesome store to shopping
                      Friendly, always helpful anything you want
                      by
                        • Recommended
                        Lazy Employees
                        If you plan on visiting this location hopefully you don’t need any help because the employees will try to come up with all kinds of excuses to not do their job.
                        by
                          Where are the employees?
                          Bought a mini fridge and had no help getting it off a 6 foot high shelve Good thing I am a fit 78 year old
                          by
                            Great customer service
                            Will be making this a stop when I need homedepot material again crista was the best 10/10 on the pro end
                            by
                              • Recommended
                              Employee culture
                              This store rocks when you look at their employee morale and culture. Everyone is so well trained and always with a smile, going the extra step. Big shout out to Matt, Tiphanie, and Kaitlyn in customer service. This store has empowered all of their employees to be successful and admired.
                              by
                                • Recommended
                                Great Store with Fantastic Employees
                                I was converting a micro-drip irrigation system to my landscaping and chose Home Depot for supplies. From the time I entered the store to checking out, the staff was helpful and friendly. I found all the items I needed except for one which an employee helped me find online and I easily ordered it. That item came on time as promised. Highly satisfied with my experience at this store. Would recommend to anyone doing a DIY project.
                                by
                                  • Recommended
                                  Drainage
                                  Very helpful and knowledgeable about what I needed for project.
                                  by
                                    • Recommended
                                    Getting the items you need.
                                    My items were purchased online. The follow through for my order was great. I was informed when the items arrived and the in-store service was excellent. I am very pleased with the transaction.
                                    by
                                      • Recommended
                                      Best Home Depot store by far!
                                      The Pro desk at this store are the best of all stores, starting with Troy. The effort he puts to take care of contractors is great. My favorite store for sure.
                                      by
                                        Employees and managers are completely incompetent
                                        It took an hour and five people to tell me that they couldn’t deliver a riding lawnmower in the time frame that the first employee said they could. It took two managers to figure out that they couldn’t. This was after I had already paid for the purchase. They did refund my money but not the point.
                                        by
                                          The employees were very helpful at this store the checker lady at the self checkout was very helpful
                                          Every time I visit the store it's a positive experience
                                          by
                                            • Recommended
                                            Don’t expect customer service
                                            Expect to get the run around. And even when you do get someone to help it’s still the run around. Over this place.
                                            by
                                              Go to some other location
                                              Home depot is a good company. However, my experience at 71st Street store was horrible. There were very few associates. Could not find anyone to help and when I found someone, they were not willing to help. Wasted my one hour. I placed order online and recieved a call that product is not available. I told the associate that literally I saw the product yesterday and told him the location and he was like I am sorry. I have found it. So I have to tell him where to look for products in his store. Haha.Go to some other location.
                                              by
                                                really good service for a big box store
                                                paint purchase - perfect match when dried, really good service.
                                                by
                                                  • Recommended
                                                  Home Depot customer service department.
                                                  I know that Tiphanie Help me with my order and was very pleasant and found all my information about my pick up order. You have an amazing customer service and Tiphanie was very helpful I didn’t catch the other lady that was working with her at the time, but she was very helpful too. I just wanted to thank everybody who works in customer service How pleasant they are to work with thank you
                                                  by
                                                    • Recommended
                                                    Plumbing Nightmare OVER!
                                                    I was greeted immediately upon entering the store, and was kindly directed to the aisle I was looking for (I had my item pulled up in the HD app). After realizing I had follow up questions, one of the nicest ladies I have ever had the pleasure of speaking to made time-saving recommendations on an additional couple of items that made my bathtub drain pipe drama finally CEASE! I wish I could remember her name, but I will never forget her service! I will be back!
                                                    by
                                                      • Recommended
                                                      The manager that helped me was exceptional and made the sale super helpful
                                                      I've wrote 2 messages, hoping you can find Em. The manager that had assisted me was exceptionally helpful. I called every home depot in Tulsa and did not get half of the amount of help kindness that he had given me. I buy tons of things and customer service is a very big thing that makes me buy or not. Buy things from a company. And you'll need to give that man a raise. He is a very good employee to y'all i could tell it was not just about the company, but helping the customer and that is highly appreciated to me i live an hour and 30 mins from there so this was my first experience with him, and it was amazing
                                                      by
                                                        • Recommended
                                                        Cashier was AMAZING!!
                                                        I cannot remember a time when I had a more pleasant shopping experience up to and including checking out. My cashier was patient w/me regarding my coupons and explained everything so well. She was AMAZING! along with all the other employees.
                                                        by
                                                          • Recommended
                                                          Every employee was super nice and helpful!
                                                          We were looking around and each employee we asked a question of was happy to provide an answer or suggestion. They were friendly and happy to help.
                                                          by
                                                            • Recommended
                                                            Poor service
                                                            I purchased a security door and had Home Depot to install the door. They sent contractor who did not installed the security door properly. Spoke to manager few time and she did not help at all to resolve the issue and then I was told to get the door fix from someone else and Home Depot will refund $100. I got the security door fixed but still haven’t seen the refund yet. Horrible service, I would never buy anything from Home Depot.
                                                            by
                                                              Showing 1-30 of 913 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              4041 S Sheridan Road

                                                              Tulsa, OK 74145

                                                              3.77 mi

                                                              Rental Center

                                                              (918)280-4420

                                                              Pro Service Desk

                                                              (918)280-4414

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              8880 S Delaware Ave

                                                              Tulsa, OK 74137

                                                              5.10 mi

                                                              Rental Center

                                                              (918)296-1068

                                                              Pro Service Desk

                                                              (918)296-1062

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              901 S Elgin Ave

                                                              Tulsa, OK 74120

                                                              8.99 mi

                                                              Rental Center

                                                              (918)560-3404

                                                              Pro Service Desk

                                                              (918)560-3400

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm