#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(718)977-7604

Rental Center

(718)977-7610

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Location

13220 Merrick Blvd

Jamaica, NY 11434

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Upcoming Workshops

Customer Store Reviews

  • 4.4 out of 598 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (598)
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Showing 1-30 of 598 reviews
Horrible!!!
If you have to make any large purchase DO NOT GO TO THIS STORE!!! The employees are SO annoyed that you chooce to come in and not take the ten minute drive to the nearest Lowe's. I have never felt so un welcome and so un appreciated. If you want to see what I mean, go to the store, say nothing, purchase a small item, then walk out and you to will never want to go back! I know everyone has a tough job but my goodness! The employees are the worst! They must get that from the management there. Take my word. go some place, any place else. I would rather go to the ¢.99 store for my small purchase and for the large purchases I'll just take the drive to Lowe's, Maybe, while I'm there, I'll apply for the store card. I'm considering using my body camera and post what I'm talking about.
by
  • Pro
  • Verified Purchase
Great store
i love going there because the stuff is great and welcoming
by
  • Verified Purchase
  • Recommended
Excellent store
All the product are easy to locate. The store were cleaned. All worker are very friendly and very helpful.
by
  • Verified Purchase
  • Recommended
Special order dept for doors
The special order dept for doors needs to be totally revamped and or remaned.
by
  • Verified Purchase
MY MOST RECENT VISIT TO HOME DEPOT
THE STORE WAS VERY CLEAN AND I WAS ABLE TO FIND MY ITEMS VERY FAST. STORE WELL STOCKED. MY EXPERIENCE WAS EXCELLENT AT THE PAINT DESK, FLOORING DEPT AN BUILDING DEPT . MR RAYMOND JEUDY REMINDED ME OF WHEN HOME DEPORT FIRST OPENED . THE CUSTOMER SERVICE WAS BEYOND ANYTHING THE INDUSTRY HAD SCENE AT THAT TIME.
by
  • Pro
  • Verified Purchase
  • Recommended
Big Improvement
Big improvement. Staff is so helpul and knowledgeable. Especially the staff in the kitchen cabinet and appliance department. I wish I got the name of the young man that helped me when signed up for my appointment. He was fantastic. Thanks to him be using Home Depot to redo my kitchen,replace my door and replace my flooring.
by
    • Recommended
    Awesome
    Very good!! Excellent customer service. It was very pleasant and helpful.
    by
      • Recommended
      One of the best stores I've been at.
      The employees were nice and wanted to help each other as much as helping the customers. They have great teamwork.
      by
      • Verified Purchase
      • Recommended
      Service
      The service here can be better but my overall was fine.
      by
        • Recommended
        Very helpful Cashier
        Cashier Ms. Parbattie was very helpful and friendly. She worked very quickly unlike some other lines which were moving very slow. Good that this store start having cashiers who seems dedicated to what they are doing. Keep it up
        by
        • Pro
        • Verified Purchase
        • Recommended
        Very Easy Going
        I easily found what I wanted. The store was easy to navigate.
        by
        • DIY
        • Verified Purchase
        • Recommended
        ok
        CARLINE helped me with discontinued whiteoak flooring i was looking for got 50 cases of it flooring manager had it brought in from other stores she also helped on latest purchase
        by
        • Pro
        • Verified Purchase
        • Recommended
        Poor Service on a Rainy day
        It was early in the morning and the store appearance was well maintained.
        by
        • Pro
        • Verified Purchase
        • Recommended
        Great customer service!
        This Home Depot location is well run by very professional staff who care and go above and beyond to assist customers.
        by
        • Verified Purchase
        • Recommended
        great store
        guy knows his craft. cashier helpful and friendly.
        by
          • Recommended
          Great store experience
          THIS LOCATION IS CLEAN GREAT AND VERY FRIENDLY EMPOLYEE WORKING TO HELP YOU WITH YOUR SHOPPING NEEDS
          by
          • Pro
          • Verified Purchase
          • Recommended
          Great place to shop and a great experience, great price.
          Clean and great positive environment; excellent customer service.
          by
          • Verified Purchase
          • Recommended
          Good Store Experience
          Store associates were available when I was in need of a product explanation.
          by
          • Verified Purchase
          • Recommended
          Unable to make a large ticketed item purchase
          The Associate was very helpful and knowledgeable about the LED light bulbs. However, no one was available to help me purchase a Gas Dryer.
          by
          • Verified Purchase
          • Recommended
          Great Store and Employee Review
          The store is always clean and neat and the employees are always helpful.
          by
          • Verified Purchase
          • Recommended
          Bad store experience
          The store is Home depot, in terms of recommending the store to others, there is not much of a choice and maybe this is why we are treated this way in our own community. This is one bad apple that does not need to be working at the Home depot. Nasty and rude.
          by
          • Pro
          • Recommended
          Great customer service
          I went to buy appliances and the only associate available in that area was busy, but Ray another associate was passing by and came to the rescue. I don't think that he was an expert in the area, but he helped me decide what to buy. I had an idea what to get and then he made my life easier by telling me about the bundle LG program. I saved more than $500 and I'm getting my $200 rebate. Thank you Ray! You helped no matter if that was your area or not.
          by
            • Recommended
            I felt satisfied and was treated professionally.
            I assumed the return process would be lengthy. However, the individual was courteous, knowledgeable and friendly. I found the workers to be attentive and extremely helpful. The store was clean and stocked the materials that I required.
            by
            • Pro
            • Recommended
            It is a nice store ,i have always bean able to purchase all i need in that store
            the availability off things that i needed made life much easier for me , i must say each time i needed help, in locating an item there was someone always a step away to assist.
            by
            • Pro
            • Recommended
            SATISFIED CUSTOMER
            THIS STORE WAS CLEAN, WELL STOCKED AND ORGANIZED. MY ONE CONCERN IS THE FACT THAT EACH TIME I SHOP AT THIS PARTICULAR STORE, UPON EXITING, THERE IS A SECURITY PERSON WAITING TO CHECK AND MARK MY RECEIPT. WITHOUT MY HAVING TO ASSUME THE REASON FOR THIS PRACTICE, I WOULD LIKE TO BE INFORMED AS TO WHY THIS PRACTICE IS PERFORMED AT THIS STORE AND NOT AT VARIOUS OTHER STORE LOCATIONS.
            by
              • Recommended
              Friendly and helpful staff
              The associates were extremely helpful. I was in and out of the store with all I needed in 15 minutes.
              by
              • DIY
              • Recommended
              Experienc at Springfield Gardens Store Location
              THE ASSOCIATES WERE COURTEOUS AND HELPFUL. THEY EXPEDITED MY VISIT.
              by
              • Pro
              • Recommended
              4 stars 5 stars
              Visit was great and all Asscoiates seem happy floors were clean and clear of debris, announcements were being made about roofing , gutters , kitchens/baths
              by
                • Recommended
                Overall great experience
                The associate Georgia went above and beyond to assist me with my checkout and item(s) purchase.
                by
                  • Recommended
                  Wonderful Store Experience
                  This is a great store. The staff are helpful and friendly.
                  by
                  • DIY
                  • Recommended
                  Showing 1-30 of 598 reviews

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