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Showing 1-30 of 696 reviews
Aug 18, 2024
Dryer
I bought a dryer on June 18. delivered on June 22 . One day later calling them ,the door won’t shut ,the steam unit runs down the front of the dryer onto the floor. They come out say yep it’s broke the customer service person says bring it back Iask when will Iget a replacement answer July23. I told him I can’t be without a dryer for a month . I ended up getting to keep the dryer that the steamer won’t work or the door has to be slammed to shut .
They bring the new dryer ,they can’t hook it up because the first professional installation men took the elbow off my old dryer . They told me I would have to go back and get an elbow . I did this. .IThey said make a new appointment. I did they never show up (truck breaks down) I call them out on that lie because they used it the week before.
Three week’s waiting for the dryer to be installed still hasn’t happened
Iam soooo over HOME DEPOT IWILL NEVER STEP FOOT IN THAT STORE AGAIN .
I PAYED NINE HUNDRED DOLLARS CASH THE MANAGER SAID HE WOULD CALL ME RIGHT BACK. STILL WAITING FOR HIS CALL
by
Aug 17, 2024
Great prices
Wanted a smaller stand up freezer and also bought a new Maytag refrigerator at such a good price I couldn’t resist. Friendly service, polite, helpful and very informative. Thank you.
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Recommended
Aug 14, 2024
storm doors
It took 3 weeks with alot of phone calls and visits to the store to finally be able to pay and get the doors ordered. Spoke to management and they were very helpful.
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Recommended
Jul 21, 2024
Awesome servce.
Haven't received the products yet. But the service we were provided was excelent.
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Recommended
Jul 6, 2024
Always helpful
Everytime we go employees are always helpful! They always have what we need and someone always ask if we need help with anything. We also always see an employee, as where other places we go we can not find someone and the other stores never have what we need! Also the prices are usually cheaper!!
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Recommended
Jun 30, 2024
Great customer service
Emily H was the kindest, most helpful customer service person ever. I will definitely be making Home Depot my first choice.
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Recommended
Jun 26, 2024
Good location & stock
We have purchased many house-hold items from Home Depot over the years, many are still working.
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Recommended
Jun 15, 2024
Great Staff at the Home Depot!
Went into pick up a few items and the staff was so friendly!
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Recommended
Jun 3, 2024
Excellent Sprayer
Bought a Ryobi Spayer and it works great!
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Recommended
May 28, 2024
GREAT STORE/EMPLOYEES
GREAT EMPLOYEES, CLEAN STORE, EVERYONE FRENDLY, STAFF GOES OUT OF THEIR WAY TO HELP YOU. HAVE NOT REC'D MY PRODUCT YET.
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Recommended
1 found this review helpful
May 27, 2024
Discount lol
Well if you shop here and are a vet register you info on the website so you can use the your phone number because I was told the store manager watched the cameras for employees giving discount with ID proof which is not good. The vets need to use the website and phone number unless your Vietnam vet you don't have to worry a out the online registration. Because a phone number is more legit than a state issued ID.
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May 22, 2024
Need to answer the PHONE
I cannot reach the store by phone. I need help with installation.
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May 16, 2024
Lumber quality very good however help from your employees loading large objects ie panels must be improved.
Considering buying 40 volt Ryobe 20" mower to replace Toro for the back yard. It's hilly and lighter Ryobe easier for me to handle. Toro bought used not maintained extremely heavy not Self propelled. Friends email withholding @ their request.
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Apr 29, 2024
Fantastic store
We are never disappointed shopping at this store. They always have what we need for very reasonable rates and the employees go above and beyond for you.
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Recommended
Apr 24, 2024
They are just better than the other ones period.
I could spend hours dreaming up projects at HD, including for kids.
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Recommended
Apr 21, 2024
Great customer service
Ask for Denise she's great!
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Apr 5, 2024
Great customer service counter!
The customer service at this store is exceptional! Darylanna is a wonderful help with anything I've needed and does it pleasantly.
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Recommended
Mar 13, 2024
WORK BENCH
WHEN I WENT TO PICK UP THE BENCH THERE WAS AN ISSUE AND THE EMPLOYEEES WERE ON IT ASAP! AND FIXED IT
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Recommended
Mar 9, 2024
Appliance Shopping
My wife and I have purchased a complete Frigidaire Gallery appliance set and could not be happier with the customer service and delivery team. Keep up the good work Springfield, OH store employees and management!!!
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Mar 6, 2024
Employee satisfaction, Denise is a great asset to your company! Always friendly, always willing to help!
Happy with all products, especially Ryobi.
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Recommended
Feb 29, 2024
Looking for wall cabinets for my garage.
Cabinets are well built and of good quality.
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Recommended
Feb 21, 2024
Very friendly happy store.
I’m always impressed with the employees at Home Depot and they always have what I need. Been shopping here since it opened 28 or so years.
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Recommended
Jan 29, 2024
Friendly service
All employees happy to assist you with your needs.
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Recommended
Jan 1, 2024
Better help in aisles
I had to walk around and find someone to help me with a item that was locked up it would be much better if they had a button on the end of aisles to push so that they kno you need help in that aisle I didn’t mind doing it but was in a time crunch and it took about twenty to thirty mins to get what I came for
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Dec 28, 2023
Check out experience
Denise was great. Very helpful and had a smile and was a pleasure to meet and i appreciated her help.
Thank you
patrick
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Recommended
Dec 3, 2023
Springfield Ohio store
we have shopped the home depot store for several years. the store always has what we want and need. we have been very satisfied with the products and service we have received from this store.
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Recommended
Nov 23, 2023
OLD SCHOOL LUMBER YARD VALUES
These guys stepped up to help me get the best products to complete my order and to give me a deal on some to male up for out of stock items.
The manager helped me pick perfect boards and load my flat cart.
I have been building things for 50 years. I have had a construction business for 40 and believe me when I say these guys are like the old lumber yards.
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Recommended
Nov 21, 2023
Always clean and well organized! No tripping hazards! Friendly service!
I really like the Ryobi battery powered mowers!
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Recommended
Oct 30, 2023
Fantastic Customer Service
I’ve been in and out of Home Depot all week remodeling/finishing our new home. Every time someone was there to help and give great advice.
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Recommended
Oct 29, 2023
Good Selections and friendly Employees
Great store to shop at with alot of helpful and knowledgeable employees. Sometimes you have to order things and wait for them to come in as this is not a supercenter. Some services are not offered here, but they can help you get info and directions to stores that do offer the services you need. Also returns are easy and pickups go smoothely for ordered items.