The WORST experience! I ordered kitchen cabinets and should have taken my business elsewhere after dealing with an associate that wanted to design the kitchen how SHE wanted it. After numerous disagreements and arguments, she finally ordered what I wanted. When I was notified about receiving my cabinets, they were delivered without my knowledge AND delivered to the wrong residence. When I finally received the cabinets to my residence, I expressed my frustration to the delivery driver who agreed that this Home Depot location has SEVERAL complaints with specialty orders and even recommended that I another competitor specifically for kitchen cabinets. To add to the frustration, I had a cabinet missing from the order and other cabinets were damaged. After numerous calls back and forth to Home Depot, I began recording conversations after being told to “...stop complaining so I can talk” by an associate who was less than helpful. I was then given the run around about who the store manager was and was denied a contact for customer complaints. I had to call another Home Depot (Missouri City) who provided me with the complaint information. After dealing with too many issues to ramble on about, I returned to the store to obtain a refund for over $5000. My refund was processed by a very unprofessional assistant MANAGER who was bothered by my frustration and told me and my ill mother to leave. This project was suppose to be for my mother who is battling cancer. My hopes were to make her happy and instead it has stressed us out. I am now going on almost two months without a kitchen.
- Mon-Sat: 6:00am - 9:00pm
- Sun: 8:00am - 8:00pm
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Welcome to the Sugar Land Home Depot. We invite you to stop by and meet our team today.
No matter how complex your project may be, we're here to help you finish it. From hardware to indoor and outdoor lighting our team will get you in and out. Find the right product using our Home Depot product locator app – it displays a store map so you can ensure the item is in stock and know exactly where to find it. You can even use the barcode lookup to find detailed information on every item we carry.
At Home Depot, giving back is important to us. Our associate-led volunteer force, Team Depot, embodies this core value. Since 2011, Team Depot has improved more than 43,000 veteran homes and facilities in more than 4,200 cities. We also offer hands-on learning that covers a variety of topics tailored to everyone in your family, including kids workshops, which provide a lively environment mixing skill-building and creativity.
It's our pleasure to provide the guidance you need, every step of the way. We look forward to seeing you in our aisles.
Your Sugar Land Home Depot Team
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Enjoy hands on learning and expert advice at our local Home Depot Workshops. Work alongside our experts and get the information you need to complete your next DIY project with ease. Visit your local Workshops page for monthly schedules and registration.
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Get same day, next day or 2-day free delivery on millions of eligible items. Need it now? Order before noon for same-day delivery to your home or jobsite. Have more time? Opt for free 2-day delivery on orders over $45 or on all appliance purchases of $396 or more. Visit our Online Orders page for full details on pricing and product eligibility.
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No matter the project, we’ve got the right tools to help you get the job done. Choose from our wide selection of indoor or outdoor tools, power tools, or large moving and lifting equipment. When you’re done with the rental, just bring it back. Check out our competitive prices and rental options today.
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Shop over 1 million products and find the info you need most with the free Home Depot Mobile App. Use voice or image search to find the exact aisle and bay for each of your items and scan bar codes for full product details. Not sure what you need? Browse before you buy with the app’s 3D Augmented Reality tool. Pick, scan and place items in your space to see how they look without ever leaving your home. Download the app today to enjoy these features.
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This store is lacking in the home depot way staff is not friendly like other home depot if you know what you want and where it is in the store they have it in store but if you don't then shop at another location or competition
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Generally has all the things we need, though not always exactly replacements. At this location there are employees available for assistance, not so in Missouri City. Mostly employees are able to help.
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GOOD STORE HAS THE PRODUCTS I WAS LOOKING FOR IT WAS CLEAN EASY TO GET TO HELP AND ASSISTANCE WAS TIMELY AND ASSOCIATES WERE FRIENDLY AND HELPFUL
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Everyone here is very kind and sweet. It is so nice and clean inside. They had great prices and awesome items. I would DEFINITELY recommend this store. They are underrated and need more love.
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loved the shopping experience each time I have shopped here.
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The staff are awesome, very efficient and friendly!! We’re renovating our house so we shop a lot at this store and we always get a friendly and helpful crew. Kudos to the store manager and the whole staff!!!
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This store offers the best customer service of any home improvement or department store. The team is highly motivated and serious about providing a positive customer experience. Wish all Home Depots were like this.
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