Reviews for Tempe #458

Employees tried to go above and beyond what they are asked to do to help each other out and help the customer

Thank you to Robin & Robert, at the customer service desk, for helping me with my Home Depot gift card, purchased through another store, which was not loaded at time of purchase. You both went above and beyond trying to resolve the problem!!!

This is the cleanest and friendliest Home Depot that I have been in, there are 2 others that are closer to my house but I come here because of the people that work here. the staff is happy to see you and it shows, they are knowledgeable and if they don't know the answerer they will find someone who does. the store usually has what I need and the shelves are constantly being restocked. I would vote this to be the best Home Deport store in the Phoenix Area.

The employees Ken and Jong who work in the Christmas tree lot are amazing! So friendly and welcoming as our family entered to choose our tree. At first I was worried that I was taking away from the whole experience of picking out an overpriced Christmas tree from a traditional lot, but Ken and Jong made it a memorable experience that we will remember forever and we hope to see them again next year! Thank you Home Depot!

I saw a specific tree that was part of the display model I asked the customer service person Robin if she can hold that tree specifically for me and she did she went out of her way to make sure that I got that tree. Thank you Robin.

Fast, Friendly, they know where things are hats off. Thanks for Awesome service.

Great place to shop. Employees show that they care.

I don't usually bother with reviewing businesses, but the Tempe Home Depot has been a great place to shop for the 30 plus years that I have lived in the area. Much better than Loewes!!

The employees are very inexperienced. Took them over 2 hours to enter simple orders.

My favorite Home Depot because staff is always ready and willing to assist with locating merchandise and assists with needed explanation or special directions.

I really like shopping at this Home Depot. Speedy service, and everyone is very helpful. I've been going for years.

No one knows anything. People in the departments have no idea what products you sell. They do not have any training. Poor management. You have people I always see in garden in other departments. And they know nothing about the department they are covering. And it's getting worse.

The employee assisting me went above and beyond finding the exact product I was looking for. It was not on the shelf but located on the floor in anothe department for the Black Friday Sale.

Robin, working the returns desk was awesome. Cheerful, patient, helpful.

The Tempe store was very clean and lighting great. Everyone was very friendly and helpful. We came in to purchase a washer and dryer. We left with what we needed, and a quick delivery date.

Purchased a large appliance for delivery later in the week. Delivery time came and went with no contact from The Home Depot. Turns out somehow they messed up my order so it was never scheduled. No attempt to fix the problem--just scheduled my delivery for the next available time, which is not until next week. I needed my appliance this weekend!

Entered store and immediately was greeted. This carried on with each Home Depot person I met. Wanted to get some kind of lighting that was LED and that worked from dusk to dawn. **** suggested the bulbs with a sensor built in. Said he has them at his home and told me how to put them in and adjust the base with the sensor. I did just like I was told and I love these things! Here I thought I would need to buy a whole new fixture that was compliant with our HOA and hire an electrician to install it. These are really as simple as 1, 2, 3!

Knew what I wanted and where it was located. Product was available. Checkout was speedy and courteous.

Immediately asked if I needed help, which I did need, and was taken to the area of the store where I could purchase what I came in for. Could not have found it on my own.

very helpful thanks at paint and check out thanks Leah,

There is a Lowe's at Priest and Ray and this Home Depot at Warner and Kyrene. GO HERE. Do not even step foot into the Lowe's. I had a completely different experience after entering Home Depot and will continue to shop there over any other store in the Valley. Thank you to Robin and Brian (dept 21). You made the weekend start right!

good customer service, clean and fell comfortable in the store

The crew work8ng here is very friendly and knows the store. Leah is one of the best!

THE STAFF AT THIS STORE IS AMAZING. THEY ALL TRULY CARE AND THEY CREATE A FUN ENVIRONMENT RESULTING IN A GREAT EXPERIENCE EVERY TIME. I AM AN ONLINE SHOPPER EXCEPT WHEN I GET THE CHANCE TO SHOP AT HOME DEPOT I GO THERE. ROBIN, BOTH TOMS, MICHAEL, DIANE, DUGAN, JOE, MARIO, NICK, ED, RACHAEL, LIZ, AND RICK. I CANNOT NAME ANOTHER RETAIL PLACE IN ARIZONA WHERE I KNOW MORE THAN ONE EMPLOYEES' NAME AND HERE EACH EMPLOYEE LEAVES AND IMPRESSION WITH YOU.

Robin in returns is awesome! She really went out of her way to help.

Nice cultural diversity and very nice hard working people.

I would like to thank all the employees at that store , especially the Appliance Specialist, her name is Katlin Johnson.

The employees there were very friendly , especially Katlin Johnson

The store manager went above and beyond to provide exceptional customer service

The greeter was able to point me to the exact aisle I needed and another employee walked me through different options and helped me figure out which backsplash would be best for me and my kitchen!